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    Auto Barn

    1.7 (59 reviews)
    Open • 9:00 am - 6:00 pm

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    8 years ago

    Good luck if you decide to deal with this dealership is all I'll say. Good luck even finding someone if you go there.

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    Ask the Community - Auto Barn

    Review Highlights - Auto Barn

    “I'm serious when I say that this was the best car buying experience I have ever had.”

    Mentioned in 2 reviews

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    Southtowne Motors - Newnan

    Southtowne Motors - Newnan

    (172 reviews)

    I just purchased a vehicle from here and must say that I am shocked to see all the negative reviews…read moreon here, my experience was the total opposite of negative. I saw the car online, sent in a inquiry about it, the next day I got emails to come in and see the car but there was only one picture of the vehicle, so I said "no 'm not unless you post more pictures for me to look at". They sent me several and told me they had just got the car in and that's why there was only one picture and it wasn't inspected or detailed. I then got an email from salesman Peter and he asked if I would be coming in that day since the pics were sent, I said yes, (with the determination of NOT buying a vehicle) but just looking at it as it wasn't clean, but did have a clean autocheck history and did have every bell and whistle that I wanted in a vehicle. I got there and was treated great! Peter was a fun and honest and professional person to work with and made my experience enjoyable. He didn't try and BS me about anything dealing with the car and was upfront about what he (the dealership) could and could not do. I would use him again if need be. Now my only gripe if there is one is this, why would a dealership even load pictures of a car that they just got in and list it for sale when they haven't done any inspections, any maintenance or detailing. That's like putting the cart before the horse. So I bought the car on that Saturday (so much for not buying when I said I wouldn't), but didn't receive it until Wednesday because they had to do the aforementioned maintenance, inspections, detailing. Peter did honor his word by having the car delivered to me since I lived about an hour or so away and didn't want to drag my wife back down there to go get it. So all and all this was a pleasurable experience, I love the car (SUV), it came to me clean and small imperfections were repaired/corrected to my surprise. Only time will tell if the car will hold up but everything on it seems nice and strong so I am pleased. Thank you Peter and the rest of the staff that helped (even if it was just getting us water to drink), I appreciate it and am glad I am not one of the people who had bad experiences for whatever reason.

    Absolutely avoid at all cost. They say they have fair pricing but used a bait and switch tactic by…read moreadding 4k on top of MSRP for a chevy with bs fees that I think came out of thin air. Same old dealership add on fees that in my opinion don't do anything to add value to the car. Promises one thing and when it comes to signing they show different.

    Southtowne Hyundai Of Newnan - See? No tow package!

    Southtowne Hyundai Of Newnan

    (100 reviews)

    Never again, Southtowne Hyundai Of Newnan. The worst customer service experience I've ever had…read more My vehicle sat at this dealership for over two weeks before I received a text message, not even a call. But a text message, stating that after a close look at my vehicle they do not feel comfortable working on the car and that I could come in to pickup the car. Because of its age (2013) and high mileage. Once I got there, I was presented a work order that showed a bunch of codes that were pulled during the diagnoses. More than two weeks to only show me a piece of paper with codes on it, that could have been pulled in 24 to 48hrs the latest. During this time, I was the one reaching out to them to ask on the status. Only to receive "sorry checking with the technician and will let you know" messages in return. If the technician was struggling to identify the problem, be honest and reach out to the customer. Two weeks without a car is not easy. I left with a clear explanation of what was wrong with the car in the end. Serious lack of professionalism and respect for my time. I was even considering purchasing a new car with Hyundai Newnan. Not happening!

    This was, without question, one of the worst customer service experiences we've ever had…read more Our vehicle sat at this dealership for nearly two weeks before we received any diagnosis. During that time, communication was virtually nonexistent. No updates, no explanations, no urgency. We finally had to drive back to the dealership ourselves just to demand answers because no one bothered to keep us informed. After almost two weeks, we were told the vehicle was ready. We picked it up, only to discover the original problem had not been fixed. We had to turn around, bring it right back, and leave it there again. The final repair? Replacing the ignition coils. Waiting two weeks for that diagnosis and repair is simply unacceptable. If your technicians were struggling to identify the problem, be honest with your customers. Delays happen, but silence is not customer service. Keeping someone's vehicle for two weeks without meaningful communication--and then returning it without fixing the issue--shows a serious lack of professionalism, accountability, and respect for your customers' time. The manager only made the experience worse. Instead of listening to our concerns, she was dismissive, rude, condescending, and patronizing. She immediately defended her employee without taking the time to hear our side or investigate what had happened. We left feeling ignored, disrespected, and treated as though our concerns didn't matter. She also failed to follow through with promised communication. We understand that repairs don't always go as planned. What we cannot accept is poor communication, a lack of accountability, and being treated with disrespect. Customers deserve honesty, timely updates, competent repairs, and managers who know how to resolve problems--not dismiss them. We will not be returning, and based on our experience, we cannot recommend this dealership's service department to anyone!!! DON"T GO HERE FOR REPAIRS!!!!!

    AutoNation Toyota Newnan

    AutoNation Toyota Newnan

    (2 reviews)

    Amazing service! I went early in the morning, and everyone there was super nice and accommodating…read more They offered a complimentary shuttle that took me back to my apartment while I waited, and then picked me back up once service was completed. Hunter was my service advisor, and made sure I was kept in the loop at every stage. Their online portal was incredibly helpful, and allows you to receive real time updates as well as select which services to approve based on the technician's recommendations. Everything was very efficient and well communicated. I didn't catch his name, but the gentleman driving the shuttle on 8/20 was very kind! He texted me when he was on his way, and was there to pick me up within 10 minutes. This was such a great perk and alternative to taking an Uber or Lyft! The associates that closed me out were also very kind and helpful. They made sure to go over everything that was completed, as well as provided me with recommendations for services I may need in the future. Overall a very easy and comfortable experience for a girl that knows very little about cars! Highly recommend!

    I took my Highlander SUV to Toyota of Newnan for the first 70,000 miles, as my car had an extended…read morewarranty. Never had a problem - great vehicle. But once the warranty ended, I had my oil changed closer to my home. Then I received a coupon in the mail for a great oil change deal, so I went back. The service dept. leaves something to be desired IMO, esp if you are a single female who knows nothing about cars. First, they found a cracked boot. I got a second opinion closer to my house and Toyota was 1/2 the price. Or so I thought. I mentioned this to the service writer. Not once did he tell me that the price quoted me was only for 1/2 the axle. I know nothing about cars & I feel that he just wanted me to get the job done there, knowing full well that the other quote I received was for a FULL axle. The work was done & the price was as quoted EXCEPT for a $95 shop charge. This WAS NOT part of the original estimate. This is super shady - will not be going back EVER.

    Auto Barn - usedcardealers - Updated October 2026

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