Horrible. Called for a tow early Saturday afternoon. Was told no problem, a tow truck driver would…read morebe there in 20 minutes. Waited in the parking lot for 20 minutes, then an hour, then 2 hours. Finally got tired of being patient and called them, only to be told that the driver had supposedly gotten called out to another tow and it would be at least another 45 minutes. "Oh, I guess I forgot to give you a call". Yes my friend, I guess you did forget to do that. There are way too many other tow companies in the area. Can't recommend, would not use.

Listen, it's never fun having to have your car towed. Earlier this month, I had my car break down…read moreand my insurance had another towing company tow it to the dealership. The other tow company didn't communicate when my car was towed and delivered to the dealership. After diagnosis, it was the starter - the pricing was super high for the fix, so I declined and needed to find a tow company to get my car to my house. I called the other company and they didn't answer my call, so I gave Midas a try. They were able to get me in quickly, picked my car up and even picked up the receipt from my diagnostic at the dealership. They communicated when they were on their way to pick up my vehicle and checked in before headed to my house. They were SO agile getting my care up my long skinny driveway - it took all of 2 minutes, I swear it was like watching a surgeon. I was able to change out my starter for a quarter of what I was quoted and now my family gets to eat this month! Thanks, Midas Touch.

This company was on time and ready to dolve the issue. What a great guy, knew exactly what to do to…read moreget me rolling. A great value. Nothing is worse than a road side breakdown. A big thank you.

Martin from QRoadside was amazingly helpful when I messaged him asking if he could come repair my…read moretire. He had me send him pictures of the puncture, and when it was clear he couldn't repair it safely, he helped me understand my options as far as getting the spare on and replacing the tire. He was so helpful and kind, even though I didn't even buy anything from him!

If I could give this place zero stars I would took my work diesel truck in for some work he gave it…read moreback to me and said he had changed some other stuff because they were bad I paid but when I drove it the truck was worse then when I took it in then he took it back to then give it to me with the air backs destroyed and a dent in the front I still kept on trying to fix matters with him he took the truck in for a 3rd time for him to keep it over a month and a half and he blocked our number had to go with cops so he could finally call me back German is his name he has no shame and no professionalism

German and his guys are the best. He has taken care of our BMW X5 diesel and fix a bunch of issues…read morewe had so it runs great now. So I took our older Jaguar to him and he's worked on it too! He will definitely treat you fairly and does great work. Thanks!

used their towing service to get out of a snowy ditch…read more excellent, responsive, friendly, efficient! Adam and Tony were great!

DeCraene's Service Center in Harvard is a very good business…read more Tony DeCraene takes time to explain things in detail. He conveys the feeling that he knows that my car is important to me, and that he's with me in keeping it in the best possible shape for the long run. He researches rare problems and knows what's happening in the auto industry. Fair pricing. Good service time. The premises are clean and orderly. I've dealt with many mechanics on numerous cars. Tony DeCraene is probably the best I've ever met.

I would strongly caution anyone considering this business especially if you care about your…read morevehicle. I brought my brand new car (which had under 500 miles on it) in for PPF and tint, expecting professional, high-quality work. What I got instead was careless workmanship, reckless handling of my vehicle, and shockingly unprofessional behavior. First, the biggest red flag: while my car was in their possession, I received app alerts showing it was being driven over 80 mph with hard braking. This was not a short test drive this was my vehicle being driven aggressively between their South Elgin and Elk Grove locations. There is absolutely no excuse for treating a customer's brand new car like that. As for the work itself, the quality was unacceptable: * PPF was supposed to be wrapped under edges -- it wasn't * Film was misaligned and poorly installed * Dirt and debris trapped under the film * Visible bubbles throughout * Noticeable lines in the film * Tail light tint already peeling * Tint not properly tucked around the tail lights This is basic-level installation failure across the board. To make matters worse, when we returned to address these issues with a representative from the dealership I purchsed my car through present (they recommend this company) it became clear the business is under new ownership. The new owner, who appears inexperienced, responded to legitimate concerns with anger and aggression instead of accountability. The interaction was completely unprofessional and only made the situation worse. The dealership representative who accompanied me was so disturbed by both the quality of work and the owner's behavior that they have decided to pull all of their business from this company. That alone should tell you everything you need to know. This was not just a bad experience it was a complete failure in workmanship, customer care, and professionalism. I would not trust this business with any vehicle, let alone a new one.

Angel went far and beyond to service me. He met me early morning before his scheduled operating…read morehours so I can drop off my truck. totalh satisfied with the tint job and well recommended for future work.

All American worked with my insurance company on my behalf and advocated for the repairs to be done…read morewell and with full reimbursement. My car was parked and hit twice by a car trying to get away from responsibility. Tiana, Bill and the entire team kept in touch and supported the police report. My car looks brand new and I am so happy with the service provided!!!

I went in to have car appraisal and Bill helped me right away. very helpful and so nice! Felt…read morecomfortable with him and very honest! Thanks to my daughter for referring them.