On time, efficient and thorough. I appreciate their inspection and not being pushy. Will definitely…read moredo business with them again!

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

Came to my house to give me an est…read more Said He was booked till next year. Nice professional Gentlemen to talk with.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

This review is frankly a little overdue, but they deserved it. We had them inspect our chimney…read morebecause it had been badly neglected by previous ownership. Because I was new to chimneys I had a second inspection done. Everything Winston found was accurate. There was no upsell or exaggeration. They provided thorough photographs and explanations of everything they found. Their pricing was competitive with other quotes in the area (and better than one or two popular companies whose name I won't mention but whose quotes were unjustifiably higher). We ended up using a different company for the work but that was mostly because they had availability a little sooner and a comparable quote; it was not a reflection at all on Winston. If I ever broke up with my current company Winston would likely be my first call.

Winston made it good. They came out and did an amazing job repairing the problem. They were polite…read moreand courteous on the phone and I'm so happy this was all cleared up. I will be using them for future services and repairs. Thank you!!

timely rapid and effective.... Took pictures before starting to show the difference in the…read morechimney.

Absolutely horrible experience with Clean Flow. They came out to repair the starter on our gas…read morefireplace and said the unit needed cleaning. After servicing it, they failed to put the logs back correctly and left the flue closed. Within hours, soot blew throughout our entire house. Black soot covered walls, ceilings, upholstery, linens, and furniture in nearly every room. The damage was catastrophic. We had to go through our homeowners insurance because the cleanup costs exceeded $60,000. The restoration required professional soot remediation, sealing and repainting walls, cleaning all upholstery and fabrics, and extensive cleaning throughout the entire home. What made this even worse was the company's response afterward. They would not provide the business owner's information or their business insurance information, and they took absolutely no responsibility for the damage caused by their work. We were left to handle the nightmare ourselves.

We had Chimney Masters handle some chimney repairs a few months ago and couldn't be happier…read more They were easy to schedule, transparent about pricing, and thorough in explaining the issue and the fix. The crew was respectful of our home and left everything clean. The repair looks great and has performed flawlessly. A special thank you to Peter F, who came back out without hesitation when I had a concern. It turned out I was simply using something incorrectly, but he patiently showed me the right way and was extremely professional throughout. That level of responsiveness and customer care is rare. We're already planning to use them again to install another product to improve heat distribution. I wouldn't hesitate to recommend Chimney Masters.

I hired Master Chimney to repair my leaking chimney, but the experience has been extremely…read moredisappointing. The representative, Peter, charged me a very high price for the work, promising that several items would be replaced and that I would receive pictures of the repairs since I cannot access the roof myself. None of that was done. My chimney is still leaking. Peter also promised to return to inspect the work, but he never showed up or even called--I had to reach out to them myself. On top of that, I was asked to sign paperwork on a laptop without being given a proper chance to review it, which I regret. Overall, the job was not completed as promised, communication was poor, and I was overcharged for work that did not fix the problem. Based on my experience, I would not recommend Master Chimney.

Our gas fireplace wouldn't stay lit during the coldest winter in many years. We gave Amazing Flame…read morea call. David came out, right on time, and quickly diagnosed the problem. He explained what the problem was and got right to work getting it fixed. He gave us good advice on maintaining the fireplace. All service was covered by their standard service charge. Everything works perfectly now and it looks great as well!

Have a gas fireplace ~15 years old that wouldn't light. Batteries had leaked in the electronic…read moreremote control box (should probably write a Duracell review...). Called Amazing Flame; was familiar with them from having periodic service before. Nolan D was on time, set up very efficiently, worked very methodically and was very clean. He was clearly knowledgeable and experienced. Performed a full diagnostic and a very thorough service -- important for a gas appliance. Not only brought the fireplace back into original working condition, but went to some trouble to remove battery corrosion from remote control receiver and save the cost of a new one. That was an unexpected and pleasant surprise. Amazing Flame isn't cheap but the expertise and value are there.

We recently experienced a chimney fire in our 1971 home shortly after moving in, which was…read moreincredibly stressful. We didn't realize the chimney had a large internal crack and would require a full replacement and relining. Chelsea's Chimney was fantastic from start to finish. The owner personally came out, inspected everything, and took the time to explain what was going on and reassure me that it could be fixed safely. That personal attention meant a lot during a pretty scary situation. After paying the deposit, they moved quickly, within a week we had an entirely new chimney system installed along with a new cap. The work included removing the old flue tiles and throat damper, installing a UL-listed stainless steel liner with a lifetime warranty, insulating the flue, parging the smoke chamber, and installing a new top tile and top-closing damper system. Everything was clearly explained as they worked, which I really appreciated. The total cost was $5,400, which felt very fair for the amount of work, quality, and peace of mind we received. The craftsmanship looks great, and we now feel confident using our fireplace safely. Highly recommend Chelsea's Chimney if you want knowledgeable professionals who stand by their work and keep you informed every step of the way.

Brad was very thorough in his work. Our fireplace pilot light went out, so Brad promptly fixed the…read moreissue and gave our fireplace a proper clean and maintenance. He explained all the issues and steps clearly.

Lied on the est. ABOUT liners. CHIMNEY LINERS HAVE NO CODE REQUIREMENT. He said my new lines did…read morenot meet code and had to be replaced........only 1.25 in.installation had to be1.5 in. BS I called H C code.

I tried reaching out several times on Yelp to schedule an appointment and they never responded!…read moreCannot recommend.

We used Atlantic Duct last year to clean our dryer vent so when we had them return this year for…read morethe annual cleaning, we added the HVAC duct cleaning service to both our units. Freddy and Octavio arrived at the designated time and were professional and very kind. They took the time to tell me about what the service would entail and then had me walk them through the house to see all of the air vents. Throughout the process, they kept me updated about any issues they found and discussed their next steps. We also had a chance to meet Rich who shared photos and videos with us so we could see what they were finding in our vents. I highly recommend Atlantic Duct for their professionalism, reasonable pricing with no surprises, and for their incredible work. They shared before and after photos which were eye opening. Needless to say, we will make sure to do this service every four years as recommended from here on out. Thanks, Octavio and Freddy! Rich, it was great to meet you today. I've already recommended Atlantic Duct to others.

Great service! Our…read moretechnicians were Jose and Sr. Cristian - they were on time, efficient and mindful, as I was working remotely during the duct cleaning services. I would definitely recommend the company but most importantly the technicians really did a great service and it was very much appreciated - thanks Jose & Sr. Cristian!