Work was amazing - better than new bumper covers on our 2016 Lincoln MKZ. Worked with Mike Turner…read morewho took good care of us.

I rarely leave negative reviews, but this experience wasted my time…read more I used K&W's online photo estimating system, submitted pictures of my truck, received an estimate, and scheduled a repair appointment. They sent me a confirmation email for a 9:00 AM Saturday drop-off, and then even sent me a reminder email the morning of the appointment. I arrived on time, but the employee arrived about 10 minutes late. She initially couldn't even find my appointment. After looking it up, she told me they were actually booked for the week and asked me to come back the following week. If your online scheduling system can send confirmation and reminder emails, someone needs to actually manage those appointments. Customers shouldn't have to take time out of their weekend only to be told the appointment they confirmed doesn't really exist. I can't comment on the quality of their body work because they never gave themselves the opportunity to earn my business. Unfortunately, after this experience, I took my truck elsewhere.

I brought my car to Action Service Center after being told by an employee named Haseed that they…read moreoffer free estimates. That promise is also posted on their building. Based on that assurance, I dropped off my vehicle without signing any documents or authorizing any work. The next day, the owner, Mr. Farooq, claimed he had performed a diagnostic and demanded $240, even though I never agreed to it. I refused to pay for unauthorized work, and he refused to release my vehicle unless I paid the charge. This is coercive, unethical, bait and switch. Under Virginia Code § 59.1-207.3, no repair or diagnostic work may be performed without the customer's written or verbal authorization. Action Service Center violated this law and used bait-and-switch tactics to pressure payment. I do not recommend this shop to anyone seeking honest service. Their practices are deceptive, and they held my property over a charge I never agreed to. Completely no transparency!

My husband found this place after we got quoted an insane amount to get my AC fixed. The service…read morehere was great and the turnaround was amazing. I would recommend this place to more people. The staff members were nice and explained everything thoroughly. Prices are great as well Thank you guys again

Amazing and Excellent Customer service. Arrived on time and was very professional. Explain…read moreeverything in detail and provide knowledge of vehicle.

I needed to get a trailer hitch installed on my 2022 Nissan Rogue Sport. Cyrus stated that it was…read moresomething he had done in the past, but would look up the specific model number to ensure that he'd be able to do it without issues. That right there stood out for me, because someone else may have just said yes, and did the job incorrectly. Cyrus contacted me after a few hours and assured me that he would be able to do it. Cyrus was very professional and courteous in keeping me updated with the time of his arrival. His price was very fair and he did an excellent job. He made sure that I was completely satisfied with the install before he left. I will definitely be using him again.

I always bring my vehicles to Tai. Absolutely outstanding experience with Car Trendz! They did a…read moreflawless installation of the front and rear dash cams in my Mustang and expertly removed some unwanted windshield tint. The quality of their work is second to none. What impressed me just as much was the team--they're friendly, knowledgeable, and genuinely care about their customers. They took the time to explain everything and made the entire experience easy and enjoyable. If you're looking for top-quality workmanship and exceptional customer service, Car Trendz is the place to go. I couldn't be happier with the results and highly recommend them!

Wanted to replace the head unit in my '16 Impreza. I had done some research and had was hoping to…read moreget a certain one. When I called Car Trendz, it was like they read my mind! They knew just what I wanted and what was important for the set up. The planning was fantastic! When I got the setup done, everyone was professional, kind, and the service was excellent. They even showed me the basic how to with the new CarPlay set up. Great experience overall. Definitely see them for whatever you need.

I had such a great experience with VM Auto Body! Marcos and Kenia were absolutely amazing from…read morestart to finish. They are honest, professional, quick, and truly great at what they do. It can be hard to find an auto body shop you genuinely trust, but they made the entire process easy and stress-free. They were upfront with me, communicated clearly, and got everything taken care of quickly without sacrificing the quality of their work. You can tell they genuinely care about their customers and take pride in what they do. I highly recommend VM Auto Body to anyone looking for honest, reliable, and high-quality work. Marcos and Kenia, thank you so much for taking such great care of me and my car! I will absolutely be recommending you to everyone I know

Excellent, excellent experience today at this body shop! I definitely see why they're so highly…read morerated! The body shop that I normally go to in the Huntington area of Alexandria was closed today (Saturday) so I took a shot on this shop, as it was recommended as a next best option by ChatGPT (lol). Had an issue with the driver's side engine shield under my car coming loose because I'd pulled in too close to a curb. Didn't want to pay an exorbitant fee to replace it so took it to this shop to see if they might be able to repair it. They took a quick look and said they could fix it by replacing the screw and screwing it back in. They did the job on the spot in less than 20 minutes for such a miniscule quoted price that I added a 50% tip on top. What was especially nice was they saved me from having to take time off work later during the week to get the issue fixed. They made a great first impression on me and they'll now be the first shop I check with if I need auto body work in the future.

New to the area from wide open spaces, I naturally picked up some scratches and dents in an…read moreunfortunate parking garage attempt with my new Chevy gas guzzler. True to reviews, Tim responded quick to an online estimate request for service and his team delivered as promised with an unexpected MIL discount. I recommend this business to anyone who's looking for some reliable, quality, and honest service.

No hassle, no haggle estimate. There was no long wait for an appointment and they were very…read moreflexible with my schedule. They were upfront with other possible charges beyond the estimate. Very reasonable price and labor time. The vehicle body work was delivered on time and it was great quality! Support your local small business!

These guys are really really good! I'm very particular about my vehicles and also attention to…read moredetail and that's what you'll get. Professional with great customer service. Also environmentally conscious - impressed with the little pressure washer and minimal use of water and waste.

Outstanding service. I needed to ship my vehicle overseas, and the port required it to be…read moreabsolutely spotless to avoid rejection. The two detailers spent over three hours on it and did an exceptional job. The vehicle passed inspection with zero issues. Highly recommend.

Update: I'm updating my review to reflect how this was…read moreultimately handled. After posting my initial review, Mike reached out directly to resolve the issue. He ordered a replacement door handle, and it's been over a month now with the new handle working perfectly. Mike was very professional, prompt, and took ownership as soon as the problem was escalated. My initial frustration stemmed from the lack of a post-repair quality check and communication issues during the first attempt. While I hope they implement better quality control moving forward to prevent this for future customers, I appreciate Mike stepping in and quickly making things right.

These guys are an absolute lifesaver. They saved my baby. I had a minor fender bender with a…read moreforeign object in the road that messed up the bottom passenger side of my car. This team commuicated expectations from start to finish. It has officially been 1 day since I had my car back and I haven't noticed any problems or issues thus far. The effort I had to do was very minimal. Just a drop and pick up. Repairs lasted two weeks which was reasonable. This team did an awesome job with repairing the damage. I must say this car looks better than what it was when it came off the lot. Im impressed!