Couldn't recommend Keith enough! His consultative approach is very thorough, thoughtful, and…read morenon-pushy - providing peace of mind throughout the stressful home buying process. Keith has a deep understanding of the mortgage market dynamics and was always willing to hop on a call to share insights and perspectives on the best approach throughout the process. Keith was able to secure a highly competitive rate while delivering top-notch service and closing couldn't have been smoother.

Best loan officer in the world! Super communicative and informative. Very knowledgeable. Easiest…read moreclosing ever. Best value that one can get from a home loan officer!!

Mike has helped us with a refinance on a home and the purchase of a new home. He was always…read moreavailable for a quick phone call to answer questions, crunch numbers and help us figure out what we could afford. When it came time to purchase our home, he got the paperwork processed quickly. Buying a home isn't an easy or quick process but Mike made it as painless as he could. We would definitely work with him again if needed.

I worked with Mike for over two years while house hunting and dealing with ever changing…read morecircumstances that caused us to delay and restart the process due to personal life changes. Throughout the entire process Mike was a wealth of knowledge and extremely accessible. He was also very keen with deep experience in solving some of the unique problems that we ran into. When we were finally ready to make an offer, he created a tailored offer letter and made sure all our paperwork was in order. We were able to lock in a great rate and closed within 35 days. Very smooth process and extremely pleased with the final outcome. Thanks, Mike, for your relentless patience over the years and helping deliver us into our happy home through your great work!

Mike at Westlake Mortgage has been a total game-changer for me, honest, low-pressure, and genuinely…read moreon my side. Two years ago he walked me through refinancing, knocked a full point off my rate, laid out every number crystal clear, and made the whole thing painless. Saved me serious cash without any surprises. Then this year he popped back up, had spotted an even better deal, another point drop, and didn't just wait for me to ask. He proactively hunted it down, explained why it made sense, and handled everything again. No sales pitch, no hidden fees, just real savings when it actually mattered. He's not out to nickel-and-dime; he's looking for the big wins that actually move the needle. Feels like he's working for me, not the bank. If you want someone who'll keep an eye out for you without the hassle, Mike's your guy.

Mike is a true professional! Very communicative and knowledgeable. He creates a seamless…read moreexperience.

Jeff has helped my husband and I with the purchase of our home in Washington after moving out of…read morestate. He makes what can be a stressful and intimidating process very smooth - always listening to our individual needs and questions throughout the entire process. Since our purchase he keeps us informed with refinancing options so that we can take advantage of great conditions through market updates and scheduled consultations. Those conversations have helped us prioritize our needs to make sure we are making the best decision for my husband and I by aligning options with our goals. The same care and attention to our needs was always appreciated and noticed by all members of the McGinnis team. Thank you again Jeff, Irina and Brittany for a wonderful experience. I'm sure our paths will cross again one day! Don't hesitate to reach out to Cross Country Mortgage and the McGinnis team. You won't regret it! Sincerely, The Karpiak's

Jeff was fantastic in helping to guide me through this purchase. I was originally working with a…read moredifferent company but they weren't really explaining things/processes/options. Jeff was thorough and everything he did was exactly what I needed. I would absolutely work with him again.

I know, I know, it's tough to credit all 5-star reviews, but at least in my case, it is absolutely…read moretrue and I couldn't see giving any less. Jim Hoge at Seattle Mortgage Planners just did an amazing job for us in getting our house refinanced, which was an obsession for me over the past three years. I'm a lawyer, and I've been a serial refinancer, but I also had a hard-to-compare house that was essentially underwater, so I was basically a broker's worst nightmare. Nonetheless, Jim was extremely always patient with my calls and questions and great about keeping in touch on his own, and in fact was always a real pleasure to chat with. Even more importantly, he stuck with me over nearly two years of ups and downs due to the market conditions and my own situation. In the end though, he was able to get us just the right loan at just the right time, where other brokers hadn't been able to. Once the time was right, Jim got it moving efficiently and quickly and he was always calm despite some curveballs right before closing. I should also add that I came to Jim also through Internet searching and was initially skeptical that the person in the Google ads and the website pictures was actually on the other end, but he really is and knows his stuff. I chose Jim because I wanted someone who was actually local after I tried to use an online mortgage matchup service that put me with an out-of-state broker that didn't know our market. Jim knows the Seattle market extremely well, especially my own quirky neighborhood (Q.A.), and that local knowledge really made the difference in key spots. I would never hesitate to use Jim again, but for the fact I think I now have a loan good enough to keep through the full term! If I ever do need another one, though, Jim will be the first person I call. I can't recommend him enough.

We simply can't believe how easy and stress-free a refinance is with Jim Hoge and his team! Best…read moreloan experience ever. This is our second refinance with Jim, but it won't be our last. Jim and his team are beyond organized and helpful. It took minimal effort and time on our part to provide them what they needed to get the job done. That's what happens when you work with consummate professionals! Honestly, we cannot recommend them highly enough.

I recently worked with Ngaire on being pre-approved for a home loan and she was a pleasure to work…read morewith. She was professional, patient and knowledgeable about the process. In the end, I accepted a slightly lower rate from one of the big banks and I immediately understood the value of Ngaire's care and attention. The big bank I worked with had an absolute lack of care for processing my home loan in a timely manner. It cost me a month of frustration and what felt like a part-time job of keeping my loan moving through an approval process to get to my closing. So while I didn't personally go all the way through the home lending process with Ngaire, I hope my experience can help someone else in the same situation. I would highly recommend working with Ngaire if she's able to offer you a competitive rate.

Ngaire Taylor just helped us finance the purchase of our new home. Her professionalism, friendly…read moremanner, attention to detail and easy availability made this process a breeze - dare I say even enjoyable!! By way of comparison we also worked with a bank where the lack of accountability, sense of anonymity (we were just another file on someones desk) and general lack of concern for our needs highlighted the excellence of Ngaire's service and why Ngaire Taylor is the person you should use! From initial meeting to closing she has your interests at heart. She cares and wants you to get the home you desire, and, especially in this Seattle market, one needs all the allies one can get!

Back with another review from a VERY happy customer! Christian and the team have done it again…read morehelping my wife and me get into our dream home! We put a contingent offer in on a house and Christian was right there with us every step of the way (for nearly 3 months!). Working with such a strong and capable team gave us great confidence as we stepped into the new chapter of life, I would recommend them to anyone!

it was great working with Christian and Team Crowell at Cornerstone. Things went very smoothly and…read moreI signed on my new home today! Everyone was very pleasant and supportive through the process of buying a home across the country. the sun is shining here and I am excited. Judy Casler

As a real estate broker, I've had the opportunity to work with many lenders. Sarah definitely…read morestands out from the rest-- she is smart, quick to respond and figures things out quickly. Most any lender can get you a loan, but it's about the process, knowledge, creativity, honesty and the delivery that puts Sarah apart from the rest. In this quick moving market, Sarah has been a key player in getting my offers accepted. She goes above and beyond and treats each one of my clients with the utmost importance. Not only is she a great communicator, but also just a quick and smart person to work with. She does all the leg work up front to run all kinds of scenarios for my clients so they have enough data to make a decision on their loan. The amazonians and tech crowd dig her too and so do I. An absolute solid lender to work with--highly recommend.

Sarah was the best lender we could have asked for, especially as first time homebuyers. She is…read morefiercely intelligent and helped educate us on the process for buying a home. She was always available for last minute offers, which can be invaluable in the Seattle market when competing against several other offers. Not only was she incredibly helpful but also sweet and encouraging. She's the best! I can't say enough good things about her!

I went in during business hours and tried to check in using the kiosk. The kiosk said the are not…read morecurrently taking walk ins but also did not give an option to set an appointment. none of the staff there greeted me or offered any assistance. Had to go to another branch after an unfortunate waste of time:

Would not bank anywhere else. Customer for 40 years, and never had a bad experience. Always…read morefriendly, most of the time efficient (yes, there are new employees that sometimes need further training, but not a big deal, they get help when needed). Good website that makes transactions easy; and lots of ATM's to get cash or make deposits when needed.

SCAM ALERT!!!! We paid a "commitment fee" up front. Now they…read morewon't answer the phone or return our emails or phone calls

The branch manager at first FIX AND FLIP LOAN gives you excellent customer service and is very…read morehelpful and explains everything before you sign the paperwork.