I called to have my hot water heater checked for a noise. My heater are both under 3 years old. As…read morethey serviced my heaters they continued to find extra things wrong and the total continued to go up. They left with over $1500 in charges and never fixed the original problem! I thought since they were family owned they would not take advantage of a widow!

Arrived on time, Installed a Pro water heater much better than the big box store and builder junk,…read moreredid some of the pipes from the original build as well. Got the city permits and inspection taken care of for me too. High quality workmanship, and they stayed within their quote.

Roy is fantastic! He doesn't add on charges just because he can. He knows what repeat customers…read moreare, and doesn't try to squeeze you for every last cent. Besides this, I've used Roy several times for different projects, and every time his work has been impeccable.

Helped us with our water heater. Kind, patient, knowledgeable. Found our go-to plumber. Thank you…read moreMr Roy. You're amazing!

We've got a new family plumber! I know exactly who I will call and recommend every time. Joe was…read moreprofessional, responsive, helpful and very friendly! Great with our kids and helped resolve our issue quickly and diagnosed points for improvement. This time it was a clogged sewer vent pipe that was causing stoppage, but regardless given the fair and competitive price and the impeccable service and friendliness, there's no one I'd rather call. Thank you, Plumbing 101!

My last review was taken down. I assume many similar reviews have been taken down, and that's why…read moreJoe has all 5 stars. Just reiterating, this man stole money from me. 3400 dollars for a tunnel he never dug, to a slab leak that the plumber who fixed my CLOG could find no trace of. North Dallas. He agreed to pay me back nearly a week ago, then stopped taking calls, or replying to texts. Yelp, if you need to verify my story, please reach out to me.

Absolutely DO NOT USE this company. I'm currently looking into legal options to get my money back…read morefrom Andrew. Here's the story: Met with Andrew twice in early November to walk him through a number of things I was looking to get done to an old house I purchased. Moving water/drains, hot water heater, gas, etc. Andrew seemed like a great guy at the time, down to earth, confident he could get all the work done in a timely manner. I've never misread someone so badly. I sent Andrew half the total cost of the project on November 13th for materials and to get started on the work, with the rest to be paid upon completion of the work. He said he'd be getting started that weekend on the project. Instead, it turned out to be one excuse after another about why he never showed up when promised to do the work. He became increasingly difficult to get a hold of. He stopped answering my phone calls, always promised via text to call me back later, and never did. This continued for two months until early January. In order to get a hold of him, I had to call from google voice numbers he didn't have. On Friday, January 10th, I finally got a hold of someone (I believe his wife) and told them I did NOT want him performing any work and asked for my money back. I was told he would return the materials the following Monday (Jan 13th) and would get a refund a few days later. That turned into "no later than Wednesday (Jan 22nd)". It's now Jan 31st, I still don't have the money returned to me, hence the legal action against Andrew. To sum it all up, Andrew repeatedly lied to me about starting work, calling me back, his plumbing license (it's expired), pulling permits for the job, sending me any kind of documentation, and now he's literally stolen my money. Do business with this man at your own risk.

Absolutely worst experience ever. Andrew came out to fix my hot water heater on the 20th of…read moreSeptember. Total charge for the hot water heater was $1195. He left the old hot water heater in my attic because he was alone that day and needed help to take it out. After having to call them from my google voice number to answer (which was extremely shady in its own right) I finally got him to come back out and at that time asked him when someone would be coming to inspect. He said "pulling a permit is not a problem. I'll handle it soon." And it is easy to pull a permit if you're a licensed plumber, BUT ANDREW IS NOT. So he tells me his license had expired, and he was going to get everything fixed and that I'd get my permit. But even after multiple heated calls, that day never came. Eventually, by October 20th, I had to get another plumbing service, Legacy Plumbing, to come look at the hot water heater. At first glance, their plumber told me that the work would have never passed inspection anyway. So, I gladly paid them about $550 dollars to fix the work. 2 days later, I had the inspector in my house and we had passed inspection. I disputed charges from Planet Earth Plumbing with my CC company and I'm filing a complaint with the Texas State Board of Plumbing. Before you hire any plumber, don't make the mistake I did, and look them up here: https://tsbpe.texas.gov/portfolio/find-a-license-registration/

They have always been reasonable and honest with a neighbor.major freeze on they fixed it all.read more

Shower cartridge (located behind the shower handle) was bad so I called them to come out and they…read moresaid there was a service call charge of $67.50 which would not be charged if they did any work. So they sent a guy out and they charged a whopping $272 plus tax just to replace a simple plastic shower cartridge that probably took about 15 minutes to replace. They also replaced a cheap small plastic handle that I did not ask them to replace. Charges breakdown: $125.00 - Labor $80.00 - Parts (for a plastic cartridge that cost $31 at Home Depot) $67.50 - Other charges (added in the service call charge). So I was not supposed to be charged the service call charge; however they added it in & when paid them by credit card I had not seen the breakdown yet. Made numerous phone calls and kept getting promises that they would reimburse me for the service call charge but they kept stringing me along and wouldn't send it. Guess they got tired of me calling and did eventually send it but it cost me a lot of time and frustration. To top it off, about six months later the cartridge they installed went bad and had to hire another plumber to come out and replace the one Enco had installed. Would certainly not recommend this company! (See attached invoice from them)

Mike was so awesome! Hired him to do several odd jobs that I needed after moving and he did a great…read morejob! Very professional, on time and reason. Would recommend and definitely use him again.

Mike did an amazing job on my front door installation and he exceeded my expectations. His…read moreattention to detail and expertise definitely stand out and I will certainly be hiring him for future projects! His prices are very reasonable and the ability to get on the schedule in such a short amount of time helped get my project done at the best possible time. Mike is very friendly and he definitely takes pride in his work. Thank you Mike!

We just moved into our new home this week and have had 3 different electric companies out. Mariano…read morewas by far the most professional and was able to diagnose and fix our electrical outlets that were out. He is extremely polite and easy to work with! I would recommend him for all your electrical needs!

Complete incompetence. I specifically looked for an…read moreelectrician in Dallas that could install a Temporary Power pole in Dallas. They said they can do it. Turns out they know nothing about the permit process or how to properly install the pole. The outlets were not attached the line wasn't installed high enough and more fails. On April 2nd we got a Red Tag that cost us $75 that they refuse to re-imburse for. The fail was their fault. We paid for this pole in 2 payments in February that to this day they dispute the 2nd payment. After several onsite visits they finally figured out how to install the pole correctly and we got a Green Tag on May 14th... 3 months later. Now they say that we owe them $1137.50 and when I spoke with the female at the office she called me a liar. If I don't get a paid in full invoice today, I will be contacting my attorney. DO NOT USE THIS HACK FOR A TEMPORARY POLE

Michael did several general repairs at my house and also did some great work for my client on her…read morehouse that was for sale. The work was done well and he cleaned up nicely. His pricing is extremely reasonable. Super nice gentleman.

Nice job Very responsive, great communication…read more Goes above and beyond to get job done! Would highly recommend for plumbing needs. Changed out water heater