I love coming to this particular UPS because the customer service is just absolutely amazing! I…read morehave to give a special shoutout to Rashida - she is so sweet, so kind, and SO VERY patient with everyone that comes into the store. She handles the surges that come through with such grace. She definitely has everyone walking out feeling less stressed about the day.

VERY SLOW SERVICE! Takes over 10 mins to drop off a package! Wouldn't recommend this location,…read moreespecially if you're in a rush!

Overall not a good experience here. Made an appointment for 11:30 and learned the hard way that…read morethey were taking customers first come first serve. Did not even begin processing until 12:30 There is only 1 girl here that can approve all the processing for TSA, passports etc. The other guy here is only able to do office and shipping services, at the very last minute she might have began training him to help with passports and tsa but it was quite a inefficient process and maybe they should just not allow appointments online if they can't work it out logistically. I personally feel like when you are using an appointment service you should take those customers as close to their appt time as possible and advise the walk ins that it is a 30 min or 1 hr wait etc. It is common practice to do things that way. The girl that was processing the tsa precheck was nice and quick but it was a little scary because doing it quickly leaves room for mistakes and it was hard to confirm accuracy under the pressure and rush that was being felt. Cost is the same as other processing centers.

What an amazing treat I received today from The Shipping Center! I was greeted by Sam upon…read moreentrance. She was polite, informative and helpful. She answered all my questions and was attentive throughout the process. I had the pleasure of watching her patience as she trained new employees Ivan and Eric. I have no doubt they will continue to be great under such a peaceful and graceful leader. This location has plenty of parking, sales drinks and light snacks. The wait was not long either. I utilized fax, copy services services. The cost w I will return!

10/10 i was quickly attended to as soon as I walked in, with a big smile. I did my finger prints…read morethere and it was $80 not bad at all. Super quick took less than 10 minutes. I will be returning for anything i need here. I have also been here once before to return some gis that did not fit me. That took less than 3 minutes. Thank you to the two wonderful ladies that were there.

My daughter had heard about this place from a friend. We went in for her to get her fingerprints…read moredone. She was in and out very quick. She did say that the girl that the girl that was there wasn't really of any help . When the scanner wouldn't work my daughter would just keep trying it. The girl didn't try to help her guide it. How often do you need fingerprints? They aren't done with ink and paper they are called livescan for a reason. But if the machine isn't picking up on it someone should be able to help. We went here because it was said to be least expensive but turns out to be the same as anywhere else.

I stopped by about five minutes before closing to use the self-service printers. I completely…read moreunderstand that the store closes at 6:00 PM, but instead of a friendly greeting, an employee called out from across the store that they close at 6 and that I needed to be done in five minutes. The way it was said made me feel rushed and uncomfortable. I was planning to print 40 copies, but because I felt so pressured, I ended up leaving without printing anything. Customer service isn't just about what you say, it's how you say it. A little kindness would have gone a long way.

No idea why the rating is so bad but this is my go to place to send out shipping/ get prints from!…read more Shipping - every Christmas I'm responsible for sending 30+ packages out for work, their service is always so friendly and quick and most importantly helpful. I always dread the packaging but they make it so easy! Printing - always have the fastest turn around which is very important for me! Pricing is a bit pricey but unfortunately that's 2026. If you don't request same day it's a good price. Thank FedEx team!

Came here on an early Thursday morning. Justin had good positive vibes and Karina was very helpful…read moreand friendly. Service was great and expedient.

Hector at the Redlands store provided us great service with our notary service! He's always…read morecourteous and attentive to our needs!

The guy who works here is amazing…read more Great customer service. We'd go back just for the customer service itself! Highly recommend this place

it was an amazing visit today! Kim did everything for me! all the customers in there were so nice…read moreand she she was SOOO sweet!!!!! thank you KIM!!!!

This Location is very slow computers crashed or system failed made me late wasted my whole lunch…read morebreak, thanks!

When I called the Loma Linda Post Office with an urgent question and request, I was immediately put…read morein contact with the Postmaster, and she was so wonderfully helpful. She kindly, quickly, and efficiently took care of everything for me. Thank you very much indeed, Postmaster!