We booked DJ the Dee Jay for our wedding and I was pretty disappointed by the experience. Our DJ, I'm pretty sure his name was Ray, was friendly enough and talked a great game in terms of helpfulness and accommodation, but on the night of our wedding it did not feel that way.
Our DJ called a week or two before the event to get some of the details. I told him the songs we wanted for the dances and most of the songs that the bridal party would be coming out to. He was very attentive saying he would have everything we needed. He was very confident saying he'd done many weddings particularly at the Como where our reception was and he left me feeling we were in very good hands.
They also have a website where you can fill in the important songs and details, so I had completed that as well, and had mentioned that while on the phone with him. He said he could see our choices and I figured that was good to have our choices in writing as otherwise it might get lost in translation on the phone.
However the night of the wedding was frustrating to say the least. The limo dropped our bridal party off to enjoy some food and drinks but I had to spend quite a bit of that time trying to make sure we had all the songs we had requested for the bridal party introductions in order. He seemed to not have many of them, and they weren't really obscure songs, I mean we had a random Space Jam song, but with two weeks notice that shouldn't be hard to get. He finally seemed to think he had everything so I went to mingle and try to forget about it. Then came the introductions, some of which were out of order, and one song he didn't have at all. My bridal party did a great job just going with the flow and making it work, but still annoying.
Then after dinner I went over to him and asked to start doing the first dances so that we could get to dancing. I feel like usually the DJs handle the timing themselves, but whatever I didn't mind going to ask him. My mouth dropped as he said year sure as soon as I get my coffee, and he proceeded to walk away from his stand and go busy himself with coffee and desserts. Now, I am happy for him to get coffee but that seemed really unprofessional to me. He could have very easily gotten our song playing and gotten the coffee in the more than 3 minutes the song lasted. One of those little things where it didn't take him that long, and if it had been the only mishap of the night probably wasn't a big deal but after all the time I wasted during cocktail hour trying to make sure he had the songs I had requested it was extra frustrating.
Then came the groom and his mother dance. My husband had selected "I Will" by the Beatles, but that is not what came on. Some sort of club type rap song that was not at all the sort of song grandma wants to hear at all let alone while her daughter is dancing with the grandson. Again not sure why he had the wrong song, and no real offer to help or apology. My husband tried to nonchalantly move over towards him and tell him about the error but he really didn't seem to care or do anything about it. It only got switched to the right song when my husband's step father streamed the song on his smartphone and the DJ hooked that up and played it through there.
The DJ did a fine job of playing dance songs after that so as long as he could play what he wanted it went fine, but he just really couldn't handle our requests, which weren't much, 9 introduction songs, and 3 songs for our first dance and the mother son and father daughter and that's it. We took everything in stride and still had a really incredible wedding, but I was very very disappointed by the service and even the fact that the DJ wasn't at all apologetic about the frustration. The price was good, so I guess chock this one up to you get what you pay for, Brides or other patrons beware! read more