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Dixieland Delights

5.0 (1 review)

Services - Dixieland Delights

Bartenders

Catering

Equipment rental

1 More Service

Party equipment rental

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2 years ago

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Curated Events Charleston

Curated Events Charleston

(22 reviews)

When I started planning my wedding in January, I felt like Ooh Events was going to make my life…read moremuch easier. By the time the wedding came around, I couldn't wait to be done working with them. Here the key reasons I'd avoid working with them if I were planning: 1. My original planner was sweet but disorganized and lacked follow-through. I had paid for the design and coordination package, and she wasn't delivering on the design elements. And it's not like these packages are cheap! 2. That planner either got fired or quit, but that was news to me until I showed up in Charleston for my tastings and tours. I texted her only to find out then that she was no longer with the company. No one at Oh Events had reached out to me. When I called them to see what was going on, they played it off and tried to place all the blame on the old planner. When I emailed the owner Lisa, she did not take any accountability for the situation and again tried to play it off. The one saving grace was Carissa, who seemed to know what she was doing and tried to be helpful. 3. After that whole debacle, I had a few different people working on the wedding. The lead was Amanda and she was definitely an improvement. She was good with follow through and responsive. During the wedding, she seemed to keep things moving smoothly enough and she even gave us a ride at the end of the night. I would have liked her to be reaching out to me more proactively but I got the sense that she was overworked and newer. 4. The one place where Amanda dropped the ball is with our cake at the end of the night. We had discussed having the top tier sent home with my in-laws. On Sunday, I asked my mother-in-law if she got the cake and she said she never got it, so I asked Amanda what happened. That's when she told me she hadn't been able to get the cake, so I asked her to contact the venue to see where it was. Again, I had to be the one to follow up a few days later to see what happened with that. That's when she told me that they couldn't find it but that I was welcome to call the venue and sort it out. It's not my job to sort that out and again they should be taking responsibility for losing our top tier. I have yet to hear back on what they will do but don't expect they will do anything bc that is the type of company they are. We also used them for rentals and florals. Kaitlyn from florals is a bit terse over email but Susanne was lovely in person. The flowers were nice though the bouquets weren't fresh and starting to wilt already when we got them. Not sure what happened with the florals at the end of the night. Rentals were fine but a bit pricey. They also have weird fees added on (flip fee for example) and we had to pay extra to the venue since the rental team wanted to be there early. Overall, Ooh Events seems to be all over the place and I wouldn't recommend them to a friend.

I have used ohhEvents previously and always had a good experience. This was my first experience…read morewith Curated Events after they acquired ohhEvents and it was the complete opposite. I rented table and chairs over the Christmas holiday. The items I received were in terrible condition. The chairs and tables was both filthy and the chairs were missing manny of their end caps forcing me to go to the hardware store to purchase covers so they would not damage my floors. I returned the items and followed up with the representative. I was responded to saying that my message was being sent to management on the 29th and I would hear back soon. It is now the 8th and no response yet.

Dixieland Delights - catering - Updated May 2026

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