1. Dixie Land Energy

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    Rising Sun, MD

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    Dixie Land Energy

    2.6 (16 reviews)
    Open • 8:00 am - 5:00 pm

    Services - Dixie Land Energy

    Propane

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    6 months ago

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    8 months ago

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    2 years ago

    Customer service not that good rates are OK. Make sure you order your Propane ahead of time or that will make you wait.

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    3 years ago

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    Amerigas Propane

    Amerigas Propane

    (13 reviews)

    I deal with the folks out of New Castle De and on occassion individuals from King of Prussia…read moreoffice. Both offices have reached out to me and have been very responsive to my needs. The New Castle office manager has taken the time to call and indicated that she will assist me in reviewing the best propane pan for me to consider for the 2013-2014 propane year. The office out of King of Prussia listened and responded to my requests for billing data and discount information. It has been indeed a pleasure to work with both individuals. Definitely an big plus for Amerigas

    I would not recommend AmeriGas. More than 30 years ago, I rented a small propane tank from Keen…read morePropane in Oxford, a company that provided excellent customer service. I later learned that AmeriGas had acquired Keen only after I began receiving bills from AmeriGas. I never signed a contract with AmeriGas or spoke with anyone there about transferring my account. When I had a generator installed and wanted to upgrade to a 500-gallon tank, I called AmeriGas several times but was repeatedly placed on long holds and could not get help. One time waiting over 2 hours and exactly at 5:00 the phone went dead. After months of trying, I finally reached out to another firm to install the 500 gallon tank and continued to call Amerigas to remove the small tank. I finally talked to representative, who said customer service had been outsourced overseas and acknowledged that customers were having difficulty reaching the company. I explained my situation and disappointment and asked AmeriGas to pick up its tank, which had recently been filled. I was told I would receive credit for the remaining fuel, and the representative acknowledged that their outsourced customer service was receiving similar complaints from other customers. Instead, AmeriGas promptly removed the small tank and charged me more than $400, applying the fuel credit to that bill without informing me in advance that there would be a pickup fee. When I called to dispute the charge and explain what I had been told, the representative was rude and unhelpful. I paid a portion of the bill because it was all I could afford, but I was still assessed a late fee. I would caution on using this company. There are many other companies to use in the area. If I could give them a -1 star - I would.

    Patriot Propane

    Patriot Propane

    (2 reviews)

    Propane is delivered based on a computer program and is not flexible. When I asked for delivery to…read morebe made when requested I was told that was not available. recently when I called on Monday to request a delivery, I was told to expect delivery before Saturday. I actually received the delivery on Wednesday around 5:30am, waking my family and pets. To me delivery in the hours of darkness and before the family is awake is not acceptable and not safe. Limited visibility conditions during darkness can be avoided especially during non emergency and should be avoided. I tried to contact the manager and left a message to return my call but never heard back. I guess they weren't too concerned about customer feedback. I do not recommend this company for residential service.

    Finally decided to get a propane heater for my pool this year. Researched nearby providers and…read morefound Patriot. Unfamiliar with the whole set-up I would need I found their contact and staff extremely helpful from the get-go. Site review, placement of tank and needed line all fell into place nicely. I wasn't ready for the safety check right away as the pool/filter was not yet opened and operating. They made the extra effort and came out the day after I opened for the safety check. Early next morning propane delivery and I have a heated pool. Grandkids are happy. Highly recommended office staff, technicians and great service. Thank you Patriot Propane for a smooth undertaking.

    Dixie Land Energy - propane - Updated October 2026

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