Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

Excellent experience! My home had a 5 ton unit that froze…read moreup and did not cool my home. The duct work was inadequate. Gary suggested we go with a 4 ton unit. He said a 4 ton until was more compatible with the duct work and would work more efficiently. He was absolutely correct. My home went from stifling to very comfortable. His crew was friendly, courteous and professional. My family and I are very greatful and would highly recommend his company.

Awesome. Professional, knowledgeable, extremely 10 stars in every category. The owners, Gary…read moreand Joey, responded immediately, followed by HVAC techs for the estimate, Bruce and Greg explained everything thoroughly. Then followed a 6 man crew, led by Mike. I was beyond impressed. These guys never took a break. They worked so well together I was very impressed. The new furnace, air conditioning and entire duct replacement was extremely well done. I enjoyed their visit. Also the price was very very reasonable. I just can't say enough about the entire proccess.

Love them. Respond quickly. 24 hour access. Their HVAC technicians are responsive, comnunicative…read moreand personable. The office staff as well. Its a pleasure dealing with professionals.

Excellent and timely service, friendly people. Aire Serv has helped us out a few times and always…read moredo a great job. I highly recommend them for any HVAC needs.

working with Newark Delaware Aire Serv has been the worse and scary experience for me. And I'm not…read moreone to sit here and write reviews for no reason, but I feel if there's a chance I can help someone not make the mistake I just did than that's a good thing! So my AC system failed over a year and a half ago and as most would know it having ac systems repaired or replaced can be extremely expensive for some of us. So I had to save money for over a year. I called multiple companies got multiple quotes and went with this one. So aire serve gave me the best price and I decided to go with them. Just over 5300 for a new indoor coil and outside condenser. Someone came out, did their inspection, took measurements, sat down with me went over the options. So 5300. So April 3 2026 on a Friday two guys came out and installed the new ac system. And just a couple days later my outside unit has ice all over the lines and my basement floor had water all around the floor where the ac coils and furnace are. I called aire serve and they sent out a tech, so now I have no ac as I shut it off to avoid more water on the floor. The tech comes out and says I just need to top of the refrigerant, the pressure seems to be off, I'll be back in a hour. He comes back tops it off and still not right. He talks to someone named Matt and now it's a thermal expansion valve so now a few days go by with no ac because they have to order the part and schedule to install. Next a more senior tech comes out to do another inspection and install the TXV and this is where it gets worse! He says it's not the TXV valve, I'm now told that I have a rear/back facing air intake which not good at all. I'm told it needs a bigger duct coming off the side and pulling hotter air from up stairs and not cooler air from in the basement. So imagine this you finally are able to get the money together to fix your homes ac..... 5300.00 dollars! And are told after the fact now you need duct work for that ac to work properly and if I don't get the duct work done it will shorten the life expectancy of the compressor!! They sent out someone to check everything and sell me a system! You sell me a system and then later it's found out that I need duct work. That is something that should have been told to me from the very beginning!! Don't take over 5k from me and than later tell me oh sorry now you need to replace duct work too!!! It is aire serves job to have the information and knowledge of what they are working with and installing. If they sent someone out that knew what they were looking at I would have addressed the duct work problem and than taken care of the ac at a later date! But NO.... Now my money is gone and I have a non working ac. The last tech that came out talked to someone above him named Matt and basically I'm being told he was just sending it to managers above him. The tech tells me they are gonna work on a solution to make this right. And give them a day or two to reach out. I have been patient.... I have waited....and I got nothing from anyone. No phone calls, no help nothing. I'm sitting here with 5300 gone and no ac. I hired this company because I wanted the job done right and wanted the comfort and security of knowing that I will be taken care of for the next ten years and I felt I'm going to go with a good reputable company with good reviews. I don't have a lot of money and I wanted to feel protected with this big purchase. So if you can think about that. Imagine spending thousands, giving a company thousands of dollars of your money just to be told that purchase will not work right unless you replace duct work! That is your job as a hvac company to thoroughly explain this to me from the very beginning so that I can better decide the right route to take to make this right. If your person that came out to sell me the system doesn't have the knowledge or proper information that is YOUR problem not mine! Multiple visits multiple diagnoses multiple phone calls and no one will do anything to come up with a solution to this problem. and also an update on this situation they sent two manangers out to my house who spent a few hours here. didn't really say to much to me. in the end said ok now no duct work is needed. They won't be replacing or making anything right. this is what I was told After 2 install techs 2 service techs and 2 MANAGERS..... the two managers which one of them was extremely cocky and arrogant and tried to pin the malfuntioning of the system on me.... I was told oh we adjusted the fan speed!!!! The fan speed??? 6 people from air serve come out and you couldn't figure out my fan speed was off? So now I was told I can only run my ac on hotter days ok makes sense. Don't want to run it too cold. So I ran it again when it was well over 70.... and bam Iced coils again and condenser frozen and no cold air. The one manager said they would send someone out to replace the vinyl line from my condensation pump never saw that.

Excellent work fast service call as soon as you need them. I would definitely recommend.read more

I recently switched from Oil to Propane. They were by far to the least expensive for propane fills,…read moreand for installing a new propane tank. I have never had any trouble reaching someone by phone, they've always been prompt and courteous. Plus, like I said very inexpensive for Propane. Often times more than a dollar a gallon cheaper than competitors. I had my new tank installed February 1924, and I'm getting ready to refill the tank again. I've been keeping an eye on the prices and they are still way cheaper.

we signed up for automatic delivery of propane. we ran out of propane the day before a snow storm…read more We called Dixieland and were told that the soonest delivery was in 9 days. They informed us that they never completed the process to signing us up for auto delivery. Dixieland said it was not their problem. Horrible customer service and administration! The delivery drivers were always excellent.

Great experience. Cameron and Keenan arrived as schedule. They were thorough, knowledgeable, and…read morepersonable. I even got some good tips on how to care for my orchid.

From the owner: "For quality heating, AC, and indoor air quality services, you can always trust R. Brooks…read moreMechanical Inc. Since 2001, our licensed, insured, and trained techs have been going above and beyond to deliver 100% customer satisfaction to homeowners across Maryland, Pennsylvania, and Delaware. We are Trane Comfort Specialists, and offer industry-leading products from Mitsubishi Electric and Honeywell. With free, in-person estimates, you'll never have to worry you're spending more than you can afford. We also service geothermal systems and green-friendly equipment, because we care about keeping up with modern innovations. And with emergency services delivered 24/7, there's never a bad time to call our Maryland HVAC experts at R. Brooks Mechanical."