Ok, so choosing stars is subjective, so here are the objective facts that led me to going with one…read morestar: -Condescending customer service: I won't recount the entire interaction, but here's a part of it... "What kind of oil do you want?" (I'm taken aback because in my 40+ years of car ownership I have never been asked that question in such an opened way) "Aaaa...well...do you mean the brand or the weight?" "Both." (Again, with no qualifiers.) "I suppose whatever weight the manufacturer recommends." "5w-30." "Okay, let's go with that." "What kind do you want?" "I don't know my options." (Rattles them off). "Conventional, I have a Groupon for conventional." "There will be some additional charges, like for extra oil. That car takes a lot of extra oil. About $15 more." (So, $25 Groupon + $15 extra, so it will be a $40 oil change any way) "Fine, go ahead." As you would expect at a Jiffy Lube they bring both the engine & cabin air filters to me and offer to change them...for $60 more). I pass, along with all the other maintenance suggestions offered. Fast Forward to time the time to pay. That $15 extra somehow became $23 extra, meaning my "discounted", conventional oil change was $48. That's not all. They did convince me the filters needed changed, so I went to the parts store to buy them (at a fraction of the cost). I then noticed one of the black glove box retaining clips sitting on the passenger side seat. Later, when I went to replace the engine filter I noticed they didn't even bother to tighten one of them. (Both pictured). Perhaps 1 Star is harsh, but the above are the facts. Judge for yourself. All I know is I will not be back.

This is one of the best Jiffy Lube in Spokane! I've been going to them for years to replace all the…read morelight bulbs turn signal and headlights and wiper blades on all of my vehicles!! Leium I know I didn't get his name spelled right . Sorry Leium but I wanted to make sure I sent out a huge shout out for your help with my navigator headlight!!!

Excellent service was fast and quiet. I needed a vehicle towed and next time I looked Outside they…read morewere loading it. I wouldn't even have known they were there if I didn't look out the window and they did it with such care. Thanks OUTBACK TOWING AND VICTORIA TOWING

I recommend taking your vehicle out to this shop because it is truly worth the drive. They know…read morewhat they are doing, they are certified and it will always be more affordable than taking your vehicle somewhere else. They also give out free advice if you want it that is . Not only do they work on cars they can work on your trucks and boats too. They just truly are an efficient shop and get the job done right the first time around. Everyone I've sent their way keeps going back if you have a Supra you should definitely be having Anthony at the Werks work on it

What an amazing mechanic and gentleman that started this new auto repair business . Chris helped my…read moresister in law when she was in an impossible situation and went above and beyond to get her car running again ! Great prices as well ! Excellent addition to the Cheney area !

Great people and great mechanic's , I was in a bad spot and needed help and not much money to get…read morethe problem fixed. They came thru for me time and again. After getting new tires install elsewhere I was on an trip to the tri-cities to see my elderly mom in the hospital and didnt make it past Ritzville as the truck was bucking. I called them , a lil panicked not sure if I should sit or try and make it back to Spokane Chad calmed me down and talked me thru testing things and talked me back to the dealership where I got the tires. They even called me at the tire store after a couple of hours checking on me , then came to my house and went thru the entire truck making sure everything was right. After moving to Republic I again needed his help , when you find people like Hope and Chad with their combined knowledge , work ethic , and compassion for the unexpected you hold on to them.

Made an appointment for a saturday. Saturday came, i texted them to make sure we were still having…read morethe diagnosis. No response. Tried emailing them, no reponse. Its been about a month at this point and they have not responded to my calls, emails, or text messages. Dont waste your time

I was broken down at night on the side of the road and Todd was able to help my wife and I get home…read moreand repaired the problem the next day. I was really lucky he drove by.

I 100% would recommend this place. Yes they seem a little rough around the edges in terms of people…read morebut they're still good people who got the job done. I don't care what anyone says, 100% would go back

No high pressure sale's here just honest people who care about providing good service and good…read morecars. This will be my first place to go when looking for a reliable used car.

had an 11 am appointment. waited out in the freezing cold with cash. they left me waiting 1 1/2…read morehours. nobody ever showed up. but they did say sorry twice to repair the lost time and money i wasted going there instead of going to work. not professional at all. at 12 10 i decided to leave. when i got home , i saw a facebook message she wrote at 11:25 saying they couldn't be there at 11. i didn't get this message because i was in their parking lot waiting. lame excuses from some "hometown hero" family owned and operated. lol who doesn't arrive to their "business" for a customer with cash? makes you wonder whats up with the cars they sell? and are they profiling who they sell what to? curious minds wanna know

Purchased tires from TDS. Year later got a flat. I pulled into TDS, and in a matter of minutes the…read moreflat was repaired free of charge! Best tire service I've ever recived! 5 Stars +