I've been getting my inserts and company shirts printed here for over a year now, they have been…read moregreat, print quality is great just as their customer service is.

On a Sunday afternoon in mid December 2019 I ordered some postcards from this company through their…read morewebsite. There was an option to check stating that some design work might need to be done to finalize the order. I checked this button, hoping they could look over my design to confirm it would fit their template before printing. Although, I uploaded my design alright I was concerned that it might not fit on their template, since there was some white space left around the template after I uploaded. I thought by checking this box that they would check to make sure the design looked good before sending it to the printer. On Monday morning while I was at work, I received a voicemail on my phone requesting a call back. The person who left the message said he just wanted to check with me since I had checked the box that some proofing/design work might need to be done so he wanted to get my input before sending it to the printer. By the time I called back the gentleman I spoke with, (the same one who left the voicemail) told me that he had already submitted it to be printed. I told him I was unsure if my design would fit and he recommended to just see how they turn out then. I told him ok, and just hoped for the best then. He said the work would be done in a few days and on that date I called back to confirm. I got no answer I continued to call about 3-4 times during the time they were supposed to be open. Then, after I got off of work I called again and the gentleman picked and said they were ready. When I showed up he helped me immediately, but just handed me a sealed box with my order in it. I could tell he was busy and he didn't offer to show me the prints so I just went home with the order sealed. When I got home I realized that all of the postcards had a slight white border around them that I did not want and that looked terrible. Some were also slightly lop-sided and a handful of them were glued together with some greasy sticky film that was so sticky I was unable to wipe off. Please see the photos I added for reference. I was so disappointed with the quality of the work that I decided not to go back. I wasn't going to leave this review because the company is small. However, it is March 3, 2020 and this company has sent me emails for the last 3 months requesting a review or offering to help if I have a problem with my order. I deleted the emails each time and decided if they were going to email me one more time that I would post this review. Well, although I have a problem with my order I already dealt with it by hand trimming all 250 postcards on a paper cutter and throwing away the sticky ones into the trash. I did not have time to have them reprinted because I was giving them out in Christmas cards that same week. I do not need a discount or some other accommodation, but I am writing this review today to let others know that I do not recommend this company for postcard printing or even general reliability. If they had just waited for me to call back to explain that I was concerned that the picture might not have fit then I could've fixed the size of the image and then sent it to them that night. It certainly would've prevented me from having to hand cut all of the postcards just to make them look nice enough to give out. I have also unsubscribed from Venum Graphics, Inc. marketing emails even though I never actually signed up for them to begin with...I am annoyed that this company would keep my email in their system for marketing purposes. I have since ordered postcards from Club Flyers ( an online shop based in Florida) and find the quality of the images appear to be better, in addition to the quality of the paper I got at this place. Although the postcards I ordered from both companies are the same thickness, the ones at Club Flyers are more stiff. So, unfortunately I do not recommend this company and I will not be using them again.

I've been placing orders with Printing Matters for over a year now and couldn't be happier! I've…read moreordered large prints 24 x36, 12x12 18x24- it's been great they can print to any size requested. Their customer service is excellent, quick response, and my projects are completed in just a few days. The quality of prints and pricing is very reasonable. Printing Matters beats going to the big-brand stores.

Diego is super helpful and knowledgeable. I had a few ideas that I wanted help with. We created an…read moreamazing vision board. Thanks!

Needed a rush print + lamination job done and A-Express delivered!…read more Rojeh provided me with a highly competitive quote and did a fantastic job, all with a smile might I add :) It means a lot that he went above and beyond to fill the order with such a tight turnaround. Typically when looking for something that is fast, of quality AND affordable, you have to sacrifice one of those parameters. This was not the case at A-Express. I will certainly be back for any future needs! TIP: ample free parking available on site, but it's a little tricky to find the entrance as its right at the weird intersection of Victory & Burbank.

My go to print and mail shop in the LA area! Rojeh has helped me with every single thing from large…read moresignage prints, mailing out items for a small business I built during COVID, PO Box services, and more! I can always count on Rojeh for the best quality and experience! HIGHLY recommend.

I stopped into this print shop last minute before a meeting the paperwork printed and they were…read moresuper quick and gracious with my request. All I had to do was email them the file they offered to print it in black-and-white or color, and the pricing was very reasonable. The vibe inside was great! I had a quick chat with a couple of the staff while waiting and they were really friendly. They also do a ton of other print work and screen printing, which is good to know. Parking was easy too. Even though I don't live super close, I'd definitely come back here over one of the big-name print places. They actually confirmed everything looked right before printing, which saved me time and money. Great quality, great service can't recommend them enough!

I needed my oversized ADU building plans printed out quickly and they did it with friendly service.read more

Nize printing created our wedding seating chart as well as a large photo print for my bridal…read moreshower. It was incredible and i highly recommend! Best service and quality.

The best of the best! Highly highly recommend Jim and his team. They go above and beyond to make…read moreall of our printing needs!

Ivan was awesome. Went above and beyond…read more Saved me a trip to the postoffice when I didnt understand a specific return. He was patient, friendly and a breath of fresh air. Thank you!

My experience with Akiah, was great!!! She handled my faxing, and she helped by solving an issue…read morethat was accidentally created by the young employee who originally faxed my documents two weeks prior. Admittedly I was upset returning to the store location, and faced with explaining how the previous employee didn't fax the entire packet of document. This delayed the process of my retirement, with my previous job. You see UPS faxed only three sheets out of seven sheets!!! I had no idea, and I was only told that this was the case two weeks later. Long story short Ahkiah handled my dilemma, and she sent us off, with a big smile. She is a good employee, and she understands how to handle her costumers. She knew how to make the costumer happy!! So because of this I'd easily recommend her at this store location.

Service is outstanding! I come here whenever I need to ship anything to family in Mexico and they…read morealways receive the packages on time and in great condition. The staff is friendly and helpful.

Had a document shipped from overseas pending pick up at this DHL partner location in Burbank while…read moreon the road to get there before they're closing time of 6 o'clock I realize that I wasn't making due to traffic and was gonna be arriving about 15 minutes past, call the number spoke to a very nice lady by the name of Mary who gladly assured me that it is OK she'll be waiting for me to arrive after closing hours which she did and I think her very very much. Nowadays smallest things are sometimes impossible to ask of people without getting declined and it was nice to hear not to rush while driving on the freeway to pick up an important document that was time sensitive. Thank you, Mary. Great customer service. I really appreciate it.

New ownership. New employees. Better experience overall. The employees are quick and efficient. The…read morestore is nice and bright after the remodeling. It's now a pleasure doing business here.

Quick and efficient. I had to ship my old Router to At&T, and the Owner scanned it, packed it ,…read morethen handed me my receipt. I was done in five minutes. The store is clean and well organized. I definitely recommend for all your shipping needs