1. Divine Craftsmanship & Handy Services

    1. Divine Craftsmanship & Handy Services

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    Divine Craftsmanship & Handy Services

    4.2 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    Devin T.

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    3 years ago

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    3 years ago

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    4 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.9
    (105 reviews)
    $$

    (2/5) Today I…read morepurchased a brand-new garbage disposal from Lowe's in North Naples for one of my customers. When I arrived at the job site and opened the box, I found old, dried food still inside the disposal. It was clearly a used item that had been returned and placed back on the shelf without being properly inspected. As a handyman, this meant I had to stop the job, pack everything back up, drive all the way to Lowe's, exchange the product, and then return to my customer's home. I lost approximately an hour of work because of a mistake that should never have happened. When I explained the situation to the service desk and asked if there was any way they could compensate me for the time I lost due to their error, one employee actually laughed and dismissed me with, "Have a nice day, sir." That response was far more disappointing than the original mistake. A manager eventually offered a 30% discount on a future purchase, which I appreciate, but it still doesn't change the fact that I lost valuable work time or that I was treated disrespectfully. Mistakes happen. Selling a returned item as new is one thing. Laughing at a customer who has been inconvenienced by your mistake is another. As someone who spends thousands of dollars each year on materials for my business, I expect better quality control and much better customer service. Going forward, I'll be taking my business elsewhere.

    Everything. I bought a Samsung refrigerator for almost 2k and in 1.5 years the ice machines have…read morebeen a disaster. Called service multiple times and redirected to samsung repair, which is a total JOKE!!!

    Divine Craftsmanship & Handy Services - handyman - Updated July 2026

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