i took my husband's hearing aids in to reprogram. They hadn't seen him in 5 years. They were…read moreextremely friendly and helpful in updating and reprogramming them even though I couldn't bring my husband in. When I got home they didn't work as needed. I called back, they immediately had me come back andre programed them again. When I tried to pay for the service they declined payment. Staff was extremely helpful and kind. I would highly recommend this facility for all my future needs

Staff here at this location is knowledgeable and very friendly. Because the firm has 4 offices I…read morecan only review this one. From reception through examination they all go out of their way to make you feel welcome. Even though the facility is very "compact" they make use of every square inch. Each step of the way is completely explained and every question answered in plain, every day English. The only reason I didn't give them 5 stars is due to the reception area and parking. The reception/waiting area is excessively small and not very comfortable. They do have a water cooler which is unusual and very welcome. The parking lot is adequate in size but very difficult and sometimes dangerous to access. The entrance is about 50ft from the entrance to the Tops plaza on the other side of the road and controlled by a signal light. If more than 1 car is waiting to turn into the plaza the only way in is to proceed further down the road and turn around. If no one is waiting, cars speed up just in case the light changes. If in need of hearing services, this firm is worth checking out but use extreme care getting there.

Great people, great service, great follow up!! Highly recommended! My husband and I are very…read morehappy!

I was very concerned about an hearing issue and Dr Jen had me come into her office immediately. She…read moremade me comfortable and performed her tests. She has an incredible personality and her audiology knowledge and expertise is well known in the area. I left feeling very satisfied and will not hesitate to see her again if I have another issue. I highly recommend The Audiology Center!!

Yes go to them they are GREAT always available very kind and caring people always happy to helpread more

No clear answers won't leave opinion on what to order. rude comment on your dissatisfaction of…read morehearing aids. Not very willing to return aids and order another pair. Quality of care acted like he couldn't even care less

I went to Hearing Evaluation Services after first going to another provider. I'm much happier with…read morethis agency. Initial costs are equivalent but the projected fees (after warranty periods expire) are less costly. Just as important, my opinion, the professional staff has been more responsive to my questions about equipment maintenance (the first place I went to told me not to worry about it, "just come here" and they "would do it for me!! I've also found it much easier to get appointments here. The office staff are great, and sometimes I've even gotten help just on a walk in basis.

This is the 2nd hearing aid provider that I've dealt with. They are far superior to my initial…read moreexperience with the prior organization. The staff is extremely competent and understanding. Appointments are easy to make and they do their best to fit your schedule constraints. If you're thinking it's time to investigate if hearing aids would help you, start here and you will be professionally served.

Very professional & informative friendly staff highly recommended if your having hearing issues…read morecheck them out!! Thanks

Staff was great, efficient and friendly. Place is very professional. What brought me there in the…read morefirst place was that I only had to wait a couple of weeks to get in, as opposed to other places whose wait times were a number of months.

if I could give 10 Stars to Carrie Cline at the Kenmore Office, that would still not be enough for…read morebeing so well organized and fully prepared for each and every appointment I have had. Katie Krueger is very lucky to train under Carrie. she pays attention and I could not help but notice she could be just like Carrie Cline someday. Highly recommend listening and having faith in their abilities and understanding of providing cochlear implants patients with the best service and easy transition to their new implant journey. Sincerely, Wanda Townsend

Karen and Dr. Sal were very kind, compassionate and accommodating to my 95 year old mother and me…read morelast week. The staff was friendly and helpful as well. They assisted us with her hearing aids and ear cleansing.

I had an appointment at diversified hearing and balance in Lockport and was very satsifted with my…read morevisit. Staff was friendly ,professional and expedient from start to finish.

I have been a patient of Susan Roberts at the Lockport office for a few years now and have been…read morevery happy. She is very professional, knowledgeable and personable. The current receptionist, Wendy is wonderful and makes everything easy for me. I would recommend this practice for anyone with a hearing problem.

I was very pleased with my thorough and straightforward exam. My tests showed only a little loss of…read morehearing. I was given a chance to try aids but the difference was negligent. No effort was made to change my attitude!

From the owner: Hearing Aids, Hearing Testing, Tinnitus, Ringing in the Ears, Audiologists, Hearing Loss Treatment,…read moreHearing Care, Ear Doctors, Hearing Protection, Hearing Aid Repair.