Most people don't think of a high level of customer service when you choose a dentist but that is…read moreexactly what Dr. Phillips and her team provide. My daughter (age 5) visited today and not only does she enjoy her pediatric dentist, she understands the importance of dental hygiene and is not afraid of the experience. Christina and the nurses are top notch and it is obvious they make every patient feel important. I am grateful for this amazing team and highly recommend Indianapolis Pediatric Dentistry.

This is an excellent pediatric dental practice. Everything about the place is geared towards the…read morelittle ones. There is plenty to keep them occupied. The dental hygienists and dentists are all great with the kids.

Dr. Jaime and her team are hands down the best pediatric dental office! Extremely conservative,…read moreethical, and professional! My kids look forward to their visits to the dentist every 6 months.

I love this place. Dr Jaime is kind, conservative in her care and so gentle! No more being afraid…read moreof the dentist! This is such a happy place! Thank you Dr Jaime and team!

From start to finish, this dental office provided such a pleasant experience! Kathy was very…read moreaccommodating when scheduling my appointment & kept in touch with me via text when needed. Jerilyn was my dental hygienist and she was extremely gentle, yet efficient. She also gave me a few tips on dealing with cold sensitivity on one of my teeth which has helped tremendously over the last few months. To top it off, Dr. So was also very personable and it was so nice to meet a fellow California native! I'm excited to return back for my next cleaning which says a lot coming from a person who doesn't particularly enjoy going to the dentist! The office is also very clean & they have a few parking spots reserved for patients so I did not have to pay for street parking.

I do enjoy going to the dentist and honestly find it a bit relaxing to sit in the chair. However,…read moreonce I found out I had my first cavity I was a bit concerned to get the filling done. Especially since anytime needles are involved I have a tendency to pass out. I have always had great dentists and I think that is part of why I have enjoyed going to the dentist, but at Mass Ave Family Dentistry you are not just getting a fantastic dentist--you are also getting a great team that works well together. Once I informed the dental hygienist, Amanda that I could pass out I was amazed at the extra steps that they took to ensure for both my safety and comfort. Shannon, who was shadowing for the day, and Amanda both did a fantastic job of keeping me talking and making sure that I was feeling ok. Dr.So and Amanda did an amazing job on my filling, it is not noticeable at all and has not changed my bite or smile. I also needed to get part of my permanent retainer fixed and I appreciated that Dr.So and the receptionists let me know that it would likely be cheaper to get it done at my orthodontist's. I think it says a lot about the quality of healthcare professionals when a healthcare office lets you know that there might be cheaper alternatives for the same work! In the end, I decided to get my retainer fixed by Dr.So and Amanda instead of traveling to get it fixed at my orthodontist's office. My retainer has never felt so unnoticeable, once again I really cannot say how amazing the work they did for me was!

We have always been very comfortable and pleased with the care for our daughter. My 10year old…read moredaughter has been going to Dr. Holly for about 3 years. She adores her and makes us feel very comfortable. Prices are the normal going rate.

If you are going to make an appointment with this clinic, make sure to call and verify your…read moreinsurance benefits on your own. Do not take their word/assurances that you "should be covered." I made an appointment for my kids to be seen at Clark, Dean, & Associates. The employee I spoke with over the phone when making the appointment inquired about what kind of insurance we had, to which I replied that we were covered by my husband's federal employee insurance. She told me that they accepted government plans, made the appointment, and that was that. When we went for the appointment, the staff were all friendly. We had a short wait before we were brought back. The staff took x-rays of my kids' teeth, the dental hygienist gave them a 5-10 minute cleaning, and the dentist looked over my kids' teeth and x-rays. We were in the office for approximately 1 hour. When we were checking out, the employee said that she did not know our specific insurance coverages, but that she did not think we would have any costs to worry about. Fast forward to the following Monday- I receive a call from the office to inform me that this office does not accept our insurance and we now have a $390 bill for services rendered. Wow! When my husband went to their office to get a break down of what in the world they did that constituted a $400 bill ($45/child was strictly bitewings?!?!?), they informed him that it was typically their practice to check insurance coverages, but could offer no explanation of why this was not done for us. Absolutely unacceptable. We are fortunate that we are able to pay this very unexpected bill (all services would have been covered 100% with an in network provider). The clinic did offer a measly 10% cash discount, but I would have elected to find an in network dentist had I been informed that this office was not covered by our insurance. Shame on me, and shame on this office for not verifying benefits for their customers.

I continue to be impressed with Hadley Family Dentistry. I called with a problem and they got me…read morein immediately. Their team is caring and efficient and very knowledgeable.

If I could give Hadley 10 stars, I would! I've had a hard time finding a dentist that was a good as…read moremy family dentist since I moved to Indy 4 years ago, but Hadley was even better than my family dentist back home! Check in was fast and the wait wasn't long. My hygienist, Lindsey, did an outstanding job on my teeth. She talked me through everything we did and made sure I was comfortable. Everyone that helped me in the office was nice and friendly. The overall vibe at Hadley is that they really do care about you and your health. Thank you so so much Lindsey & Dr Randall!

We were very impressed with the fun energy and kindness employed by staff in approach to my young…read moreson who was already stressed over cavities when we came. The exam was thorough yet timely. Questions were answered respectfully and happily. Options were discussed and parental wishes and concerns were honored. Scheduling of treatment was fast. Breakdown of costs per service were clear and easily understood. Cost was as expected. We plan to switch the dental care for both of our kids to this practice after Dr. Czarkowski completes our son's extensive dental surgery next week. Judging by our first and only meeting with her, we expect all will go very smoothly. Preston (age 5) gives her a thumbs up and so do we.

Awesome Care! Waiting Was 1 Minute! Got an X-Ray and my spacer out! I didn't feel anything. Best…read moreplace ever!!!

TERRRRIBLE do not take your kids here. Front desk staff have no idea what information to relay to…read moreyou when signing your kids up/scheduling appointments so you drive all the way to the appointment just to have to reschedule due too the lack of education the front desk staff gives you. The front office manager Brittany M. has a smart mouth and acts like she is still 18/19 years old, she is not professional at all and does not try to help find a solution to any problem.

If I could give them a zero I absolutely would. I took my son there for them to examine his mouth…read moreand fix his teeth. I was referred to them by my son's original dentist as they said they could put him to sleep and fix his teeth in the office. My son is autistic and nonverbal. They wanted me to let them strap him down to a board (which he's never had before and he is a teenager). I told them no. They tried to do it anyways and lets just say it didn't end well. The head lady that works on the nonverbal children said that that's what they do and the children get used to it. If I didn't like it I could go back up north where I came from. I'm not going to allow them to traumatize my son when things have been a certain way the entire time he's been going to a dentist. I'm not the parent that can just sit there while my child is screaming and having a complete breakdown as they strap and hold him down. Anyone with a brain would know that bad things can happen when the child is jerking, screaming, and freaking out as they are working on their teeth. Not to mention make terrified to ever go back to any dentist again. I do NOT recommend anyone with children that are nonverbal go there. Look in surrounding areas, because there's some really incredible dentistry doctors that are patient, understanding, and respectable to the child(ren) and parents. They are about what's best for the child and not themselves.

This office is clean and inviting. It's staff are great…read more Dr. Kugar is warm, friendly and wonderful with my two young sons. I highly recommend this office.

We recently switched to this practice after not being thrilled with a pediatric dental practice…read morethat as just too too big and had really limited hours for working parents. Dr. Kugar's practice feels so much more personal--she actually knows the names of my 2 kids. We've already seen her for 2 cleanings and a cavity fill, which was a first for us. She was so gentle, kind and warm. My kids had no hesitation having her inspect their teeth and I felt 100% confident in her recommendations for dental care. The reception area is really cute, with a little house inside with a play kitchen. In the patient area she has a great set up that offers a tad more privacy compared to the more open-concept areas, which I REALLY appreciate. All in all, we LOVE it. I only wish we had switched sooner!

My three littles see Dr. Siegel and they love it and so do I! The staff is always so nice and…read moreenergetic with the kids. They sing songs and make it a fun experience for everyone. They even had my 2 year old sitting up in the chair all by herself to receive the cleaning! Idk how they did it but I was so impressed. For reference I have two year old twins and a 4 year old, so going to the dentist for all three is daunting naturally but the office staff and hygienists were so good to us. Now for Dr. Siegel, if you ever need anyone to make you feel like you're doing a good job and that you're a good mom, go see her! Fantastic pediatric dentist and so good with the kids. She also might be my therapist during the visits because she just makes you feel like a super mom after you leave, lol. I can't recommend them enough!!

Dr. Satterfield is the best! My child saw her for 13 years! The best service and my child's teeth…read morestill look like a million bucks thanks to the professional orthodontist work. Braces were great and now a Jr in college and my kid still has a million dollar smile!

I was forced to go here as a child because it was close, but I would never ever recommend this…read moreplace. I remember several times of me leaving here sobbing because they pulled my barely loose tooth without any warning or numbing gel. It was always a anxiety filled and overall terrible process going here. I always had some problems with my teeth growing up; like one of them never growing in and this place just helped fuel my fear of the dentist. I'm 20 now and still haven't seen a dentist since I was 17 because Annette scarred me. I'm glad she's retiring; hopefully it'll be better with Papineau in charge and it won't leave a bunch of children scared of the dentist.

I used to love this place. Between my older kids and my youngest, I have been there over 20+ years…read more Not my children or I have caused them any issues in all this time. I have referred Annette Farthing to my family and to my friends who still have children going there. TODAY they showed they have no loyalty to their families. My sister took my daughter there today for me and they said the insurance was not active. I have no idea why, my niece who was there as well is on the same insurance and yet she was active. I spoke to office manager and there was NO WAY they were going to help me out. I must pay $240 for my child to have teeth cleaned. They wouldn't bill me, no discount, no anything. I went there after work and wanted to speak to the dentist and she would not see me. The office lady again repeated herself and said they have "too many turn overs" to get payment later. Well I'm not a turn over when my oldest child is 25 and youngest 14 and we've been there twice a year for many many years. It's super sad that loyalty or compassion doesn't exist here. That they would rather lose a patient than help me out. Had I known this was Annette Farthing's real attitude towards families, or that she can't even speak to me, I would have never gone. Plus $240? My dentist cash payment is $125. What a joke.