Your Dish technician came late this afternoon as scheduled. I didn't get his name but I wanted to tell someone how pleased I was at the job he did. It was difficult and time consuming. I had ordered a new Dish as the old one I think was 11 years old. My son-in-law had tried to install my new dish unsuccessfully. He's normally pretty adept at such things but thought the new receiver was damaged. In any event the technician today worked hard for an hour and a half or more. He was able to solve whatever problems there were. I hadn't been able to watch the News in a week and a half! Marilyn DeWeese, Baton Rouge, LA (Our Dish is probably listed under my husband's name, Bernard DeWeese). read more

Dish network TOOK CBS off the Air for 5 months now and will NOT bring it back on! THEY, I mean people from India in their customer call centers that DISH uses NOW instead of being in the United States. They're rude and mean! THEY will not give you any or money back for losing that channel for that Long! Dish network President is a liar! Been reported to FCC he says it's Grey Media when it's actually DISH doing it. DISH & Direct TV are together now so it's going to happen to them too. IT'S a free station! you cannot block IT! Federal rules! Dish still wants me to pay $75.00 for me NOT having ALL my TV stations! read more

Been with them for 4 years got a price of 98 dollars i asked is that with fees taxes every thing got told yes bill is 113 dollars needless to say I will be leaving dish after my contract and won't go back read more

Customer service is AWEFUL they lie, they are NOT in the US to talk to They NEVER sent me the label to return purchased equipment The last guy a spoke with sounded like a pervert, mouth breather on the phone and you couldn't hear what he was saying. PLUS tech broke glass in entertainment center and didn't tell us. read more

I have been a customer of Dish for over 10 years. they arbitrarily marked my account as prepay account due to unforseen circumstances I asked for an 1 time extension of 8 days and was refused with no other offer for assistance forthcoming. Their staff is highly rude and extremely hard to understand as the speak broken English. Very dissatisfied with their personnel. Not to mention the last service call I had the sent out a repair man who was high on something and he brought a child with him. Over all dish is expensive and their customer service needs severe help. Only reason I am not changing to direct is the Direct is way more costly than Dish and has worse service read more

Dish is the worst. I have been trying to cancel my Dish services. I have been harassed, hung up on and lied to. I finally had to call my bank to stop payment just to stop services. If I could rate it a negative 100 I would. read more

DISH hey Dish can you get your stuff together? I mailed back equipment to you back in March. And EVERY MONTH you have been charging me for it. EVERY month I have to call up your company and spend anywhere from 25 minutes to an hour and a half of my precious time to take care of this. And EVERY MONTH someone tells me. I promise this has been taken care of. GUESS WHAT???? It's on there again. I am real close to canceling your service. I spend 125.00 a month. I could get 12 other streaming services for that price. Fix it or I'm leaving. I've been loyal for 10 years. And I'm sick of this bullshit. read more

Where do I begin.......WORST customer service that I have ever experienced. I wish the t.v. was under my name. IMMEDIATE CANCELLATION. Have called for 2 months because 2 tv don't get anything but my firestick-thank God for firestick. Paid for new box plus shipping and didn't work. Talked to 3 idiots on the phone who could not resolve the issue. Called the 4th to schedule a technician and she said her co-workers put zero info down on what they tried to do over the phone-I would have to sit for another hour listening to an idiot trying to diagnose over the phone. I said no. No time slots for a week for a technician. Told her forget it-the account holder will have to call and then she said "have a nice day". Seriously? At $147/month and 2 tv's don't work! WORST COMPANY.......... read more

Disgusting Service-disrespectful and they can't be honest. The Prompter is the worst I've ever heard . Most of the staff is rude! Especially the reps. On Monday I spoke with a man who was the JERK!!!- He was nasty and then he lied ! He told me your company was coming today!!!He lied AGAIN how can you have someone that works for you lie to clients? I'll tell you why because you don't care.! you're being purchased by Direct because you don't know how to run a company and your people are nasty as can be!!!!! read more

Dish TV is notorious for giving you the run around in cancelling your contract. My contract expires 12/3/23. I called today 11/27/23, and they want to charge me a 2 month cancellation of $40. I told Kevin No, I'll call next week and you can charge me $20. Then they charge you for boxes to ship equipment back. I have my own box and will pay my own Fedex so that I have proof of receipt as they are also famous for claiming to never have received their equipment. So glad to be rid of them - we got a Starlink instead - so much better. read more

Lie #1 When I contracted with Dish I was told I could not join if the did not have the channel that he Giants/Warriors/Sharks show on. No Problem said the guy, the tech who installs Dish will show you how to access NBCSBA. That was LIE #2 Lie #3 6 months into the 3 year contract I called and asked "How do I get said Channel." "No problem: just add our sports package at $13 a month. " Needless to say the sports package did not cove r the channel in question. Lie #4 When I asked specifically if NBCSBA channel was included, she said, " I"m looking at it right now. It is channel 155. " I am so disgusted with Dish. If you don't have the channel say so! But don't lie to me. I wrote to corporate advising them of the above and gave them 2 weeks to respond. I have heard nothing. read more

It would be hard to find a company as bad as Dish. Service is awful. You have to restart the system daily to get the service to work, take 5-10 mins each time. Picture is always freezing and even changing a channel is challenging (very slow). With Dish you just can't turn on or off the TV, you need to confirm this is really want you want to do, like you are a child. Worst than the service is thier customer service. Nasty and rude! I was told I would have a 2-year price guarantee but the price keeps going up. I called today to ask why the lastest increase, and after calling back 4 times and 50 mins later, I talked to Marcella in VA. I was told the lastest increase was because after 6 months they added a kind of insurance to my bill without my knowledge or permission, $10.99 a month. Very underhanded. As I am still talking to Marcella from VA, I ask some questions about four Pay-Per-View certificates I was given when I signed up. She advised me there was nothing on my account. I told her I have the letter with the ceriticate numbers and an expiration date on Dish letterhead. She said it wasn't valid and did not offer to honor the letter from Dish. Another deceptive way to get you to sign up with Dish. Horrible service and I can't wait for my 2 yrs to be up. Everytime I call Dish it's a nightmare. I don't understand how they are still in business. From reading many reviews I see this is the norm for this company. Do yourself a favor and go elsewhere. There are still a couple of companies left that believe in customer service, this is not one of them. read more

Had an appointment between the hours of 8 to 12.didn't show up then wants me.to have another appointment from 12 to 1;45 If you make an appointment stick to it. Customer of 5 years means nothing. read more

The worst mistake that I have done in my life, be careful with Dish Net TV. This people are really bad. They came to my house to install the service, didn't even put their ownDish, they used Direct TV's dish instead of their own Dish, then went underneath the house and cut all kind of cables and left me and neighbors without internet for almost a week, before the tech left, I noticed I didn't have internet even though I did before the tech came to my house, he said I don't know talk to your internet provider. Then the picture wasn't really good for a brand new TV, so my wife didn't like the service, so we canceled the service, they charge us $ 480.00 for an early termination fee, something that they didn't disclosure to US. Worst company that I have dealt with beware. read more

I scheduled new TV installation service with Dish and received an email confirming the date of installation and a breakdown of their price commitment. Unfortunately, they input the wrong address for the scheduled installation. When I called to tell them about their error, they said I would have to go through the entire scheduling process again. Ok. After being transferred 4 times to five different people (you can't make this stuff up) I completed the process an hour and a half later. Then I received the second email confirmation. The appointment was changed to a day later, and the price was increased to $10 a month. Unbelievable! What is more unbelievable is that they stuck to their guns and said they couldn't install sooner, and they gave me a marginal 1-year discount. You always hear how horrible satellite and cable provider are, but Dish started even before they installed my service! Dish is absolutely horrible with poor customer service, and a downright bunch of liars! I have the emails to prove it! read more

I recently discontinued service, paid the $18 balance and sent back in the box they sent the receiver. You would think that would be it but no they kept sending me bills and harassing calls about the money they had confirmed already receiving along with the receiver. They would apologize but the bills i did not owe kept coming and the calls until i finally blocked them on my phone. I thought AT & T was the worst but Dish is worse. Its just not worth it paying for all the home shopping channels and almost no entertainment for a big price so i recommend going somewhere else and not wasting your money here. Signed an EXTREMELY DISSATISFIED EX CUSTOMER read more

BEWARE of Dish network! What a nightmare! I signed a contract Sept. 2009 for their promotion of $24.95 per month. In Feb,2010, add an additional TV in my masterbedroom, they charge $115.00 to install AND took way the promotion way I'm stuck paying $52.99 a month And they extend the contract effective Feb.2010. If I cancel I have to pay cancellation fees of $452.00. if I stop paying they will send me to collection. I've spent hours and hours on the phone with CSR, Supervisror, Managers. Please be careful read more

If it was possible to give a corporation a negative rating, they would certainly receive it. The WORST customer service ever experienced. Period. Was a customer for three years, never again. If I had a nemesis, Dish would be it. read more

DISH you blew it- no Lakers- no me- I just cancelled.....I am a consumer that is willing to pay a little more to get all the channels that are important to me You kept stripping channels away that I liked and added junk to fill your sevice I am now a Time Warner customer- and I get AMC, Lakers and more. Me thinks your stock will move south too read more

Having experienced problems with the simple ability to watch television, I was advised by DISH to try the upgrade to their "JOEY" and "HOPPER" pairing system. The initial installation was to take up to three hours; it took over six hours. Since that time, we have had two additional service calls with another due tomorrow. This is all in the span of four weeks. The technician just told me that "These things have a mind of their own," and that he "cannot predict when or whether it will work in the future." While I asked for and received a one-month credit on my bill, I am still very frustrated that the system does not work. For $176.00 per month, I think it's fair to expect to be able to watch television when I want and to record programs and the like that the system asserts it can do. Finally, the programming is counter-intuitive and clunky. It's quite difficult to determine how to record programs in advance. Typing in the names of programs requires pointing a cursor at letters, which is slow and cumbersome. If folks have suggestions for better services, please advise. DISH needs to figure out how to provide service. read more

After many many (too many) years of deteriorating service, I quit DISH and went to DirectTV. Below is the email I received from Dish following the termination of service and my response to their email: Account Number: XXXXXXXXXXXXXXXX Dear XXXXXXXX, We are willing to do almost anything to get you back. We belong together, and we want to prove our commitment to you. We have had a lot of great times and we want to continue to show you how much you mean to DISH. We will welcome you back with up to $495 in savings: $150 off your programming package ($15 off for 10 months), Showtime®, Cinemax® and Starz® FREE for 3 months and HD programming FREE for life. We have been through a lot together and you deserve it. There are a lot of benefits of being a DISH customer. You get things like month-long free previews; sweepstakes for trips, HDTVs and more; exclusive free shows; new channels; and tons of online content. And it is all included with your DISH service. We are committed to ensuring that we have a great relationship. According to the 2012 American Customer Satisfaction Index, DISH is #1 in customer satisfaction, value and customer loyalty among the nation's largest cable and satellite providers. Give us a call and we will be happy to answer any questions about DISH services and programming. PROMO CODE: COMEBACK552 To speak with a representative about restarting your DISH service, please call 888-253-5681 and reference promo code COMEBACK552. Sincerely, DISH And my response below: Dish, We have had a alot of great times together? Seriously? Who wrote this? One of Obama's speechwriters? 'WE' (translation = us) have had nothing but problems with you. The installation 'tech' left a hole in the ceiling of one of the bathrooms. He left it. Like it never happened. Nice aim Tex. The first DVR lasted a couple years. The second lasted a year. The third was less than six months and by the time we got to the last DVR, we had had it only ONE month before it failed as well. We have replaced them so many times we had the instructions memorized. Was it ANY wonder we NEVER did pay per view anymore? We could never rewatch any portion of what we had just dropped good money on....up to 57 bucks for HD UFC fights. The final nail came with the last call to 'technical support'. We had your support person listen to just the audio of the mess that was on our tv screen and it was more than enough for her to transfer us to 'advanced technical support' where we were subjected to the most insolent, arrogent, and for lack of a better word, horse's ass that you could possibly imagine. He made it quite clear that DISH REALLY DIDN'T GIVE A DAMN and would be just fine without our business. By the way, at the beginning of this call, we responded that we would participate in the customer satisfaction survey at the conclusion of the call. It came as ZERO surprise that at the conclusion of the call, the line went dead and there was no way to express our displeasure with how the 'customer service' had been performed. In less than a week we had switched to DIRECT TV and are now enjoying technology that is 10 years beyond that of DISH for the same cost. And we might add that their customer service has been both polite and helpful although we have yet to have any problems. So, you will do 'ANYTHING' to get us back. Start with firing Mr. Horse's Ass and getting equipment that doesn't fail on a monthly (or even yearly) basis. Then we can talk. Until all of that happens, redirect your attention to your 'Advanced Technical Support' and the (re)manufactuer of your horrid DVRs. Is it ANY wonder DISH is the top Most Hated company in the USA? Wow. What a distinction. What an incredible business model. Say 'hello' to Southern Pacific, Money Store, Montgomery Wards, Mervyns and all the other giants that failed for the same reasons. Sincerely, The Draegers read more

I really wanted dish cause i had then in my first house and love the savings and the quality. I could not use them for few years because the condo has its own cable. once we had a chance to choose our tv provider we contacted dish, placed order but the internet was so expensive with them. so we went to Verizon to get internet service with them to find out that we will be saving quit a lot if we get tv, internet and phone deal . this is something dish does not offer so we had to cancel with dish. we spent 2 days( not joking ) trying to cancel the service. I was passed from one rep to another every one of them trying to get me to change my mind once they see my point they send me to another in between i had to wait for few minus on the phone. it was soo frustrating and tiring, even talking to supervisor did not do much. i just will not call them again! read more

Aquired Dish Services, got charge $66.06 and $49.95 for local retailer fee (sales fee).I cancelled the service prior to having it installed at my address. Got the $66.06 back from DISH BUT Now infinity REPS are giving me the round around and refused to refund/return the $49.95 service fee. How can they charge a consumer without any services done. I called the 1-866-659-3474 5 times but got the same results. They've been giving me the run around. I spoke to Sue,Stacy and Brandi @ DISH today and got the same answer. Infinity sales does not even have a business address and tel#. When I spoke to Dish they can't even help me, same run around. This is fraudulent and unlawful activity dealing with independent business sales reps. Consumers needs to be protected with these types of bad business practices. Local retailer who represents DISH TV does not even have any business address/billing/contact or complaint department. What type of business does not have these information. How can you verify if they're licensed to do business. DISH TV reviews are bad. Kindly help out on this matter and other future consumer victims. Please be informed that DISH TV has 3rd party sales rep not employed by dish tv. even though you don't have any services with them they will charge you and will give you the run around when your trying to obtain your money back. Look at all the service review from other consumer and judge for yourself. this this review help avoid other consumer from being victim of DISH TV. PLEASE BE ADVISED THAT I HAVE REPORTED THESE UNLAWFUL BAD BUSINESS PRACTICES TO THE FTC, BBB and CALIFORNIA CONSUMER AFFAIRS. read more