I stumbled upon this store recently and absolutely loved it. They sell an assortment of household…read moreitems and souvenir's. The store is quite spacious and very tidy. the staff were exceptionally nice and very welcoming. If you're going to support a local business then please consider it being Essex Corner.

I love this place...they have everything and prices are moderate. Sales associate is very nice and…read moreaccommodating...a must to check out

This is an expansion of their Kneeland location. Located in the former restaurant supply location…read morethis spot seems to specialize more in antique and reproduction furnishings than the other shop. First off, they've really done a great job making the location look a lot better. The flooring is nice, they seem to have closed off the creepy staircase that led to the basement, and they've opened a nice little loft to house more of their items. I was struck by the "new" smell of the store. A welcome change from the stuffiness that came with the restaurant store. they also seem to let more light in which helps add an airy feeling. The furniture they have here ranges from 150+ year old vegetable chests to brand new standing writing desks and everything in between. There are some great Tibetan reproductions and what I can only assume were temple doors. Considering the size and age of many of these pieces the prices seemed very reasonable. They also have a nice selection of knick-knacks including these cool reproduction jewelery boxes with mirrors that flip out and brass locks. There are silk place mats, table runners, fountains, HUGE vases, urns, exquisite pottery, and many other things. The center of the store has a low set table where they invite you to experience Kung Fu tea. though I didn't partake the variety was impressive and the people sitting there seemed to be enjoying themselves. I did like the selection of teas and tea sets in the area and purchased a cute brewing tea mug as a gift. I also picked up a bag of rose petal tea to go along with. Both were sold at great prices. The staff is friendly and knowledgeable. One of the owners gave us a tour of the loft and explained the origin of many of the products. He is clearly very passionate about the shop and knows a lot about the items and their manufacturing. It added to the experience and certainly made the pieces seem that much more special. What a great little shop and a marked improvement over the last shop to be in this location.

It's horrible but true. The very core of China Town is slowly rotting away and being infected but…read morestores that don't uphold the pillars of the community, Plastic, Bamboo, and Sketchy. Slowly stores that used to sell low cost items and wrap items in Chinese dailies are being replaced by places selling "quality" products. The restaurant supply store that was here previously was fantastic and somehow managed to hold out while the other stores were replaced. The new store is just random. A number of the items, from vanity screens to wooden chests are interesting but the entire location has an odd layout, pricing is well above a casual purchase and I can't for the life of be understand who they are trying to cater to. Perhaps with a bit of a rework of their inventory they could cater to a broader range of buyers but a Chinese furniture store doesn't seem to be a good fit for the location.

My husband and I bought a beautiful furniture many years ago maybe eight years ago I still have the…read morecouch and the two chairs they're beautiful and they are very comfortable, but their products are very high-end and expensive

This store has some really nice, top end furniture but nice furniture doesn't equate to nice staff…read more When you're expecting people to drop a lot of money in your store maybe show some respect. I will try to find the same furniture elsewhere or find different furniture.

We had a really disappointing experience working with Jill and Sam on the interior design or our…read morehouse. The mark up/charge versus cost of furniture was really high. They spent a lot of the budget on fixtures and then all of the furniture/rugs is all bland grey. I would highly suggest looking at other options.

Friendly staff, a nicely curated selection of homegoods and gifts, perfect for a nice hostess or…read morehost gift, birthday or the holidays. Pricey but mostly not out of line with what other vendors are charging. There's a lot to like here in the unique and classic-but-quirky combination of items.

So, an average of 3 stars. It really depends on what you're looking for…read more If you just grabbed lunch in the Back Bay area and your friend's told you about Restoration Hardware, it's worth coming here to expand your inspiration bubble. The bedroom, living room, even the children's rooms are magnificently decorated. You'll try out the couches and wonder just how many sheep it took to make their 7+ piece couch set, and just how terrible that'd be on your allergies... And to be honest, the rocking chair in the children's room will convince you that you need a rocking chair for your non-existent children. If you're looking to seriously purchase furniture from here, the couches would make sense to try out - but the sofa collections are made up of pieces that are priced separately. So, if you really want the whole set... godspeed. If you're the type of person to spend $800-$2,000 on a living room side table, this is the store for you and I'd love to see your living room.

We absolutely love RH furniture and designs; in fact, our house is mostly RH. So, when walking on…read moreNewbury we came across the RH here and had to stop in to check it out. One of the nice sales ladies greeted us and told us about the amazing history of this particular building and that it's the oldest in the Back Bay area and used to be a museum. Very impressive story! The selection is great as well. Definitely suggest stopping in, checking it out, and asking questions - you might find something you like!

I wanted to share the wonderful experience I had working with the staff at Thos Moser , director…read moreChris Eramo knows the product so well and helped me pick out the perfect chair for my new loft . I was unsure about what kind of fabric and wood would suit the new space and I cannot be happier with the end result . It is a work of art !

From the owner: Thos. Moser has been designing and making handmade furniture for more than 50 years. Made with…read morepride and built in Maine, USA, and guaranteed for a lifetime.

I started shopping at BoConcept years ago, originally their store was in Cambridge. When I moved…read moreinto a new apartment building, they gave me a list of all of the furniture that they had used to stage a model apartment. This was how I learned about the store and I fell in love with the furniture. Over the years I have bought most of the furniture that is in my home from BoConcept. It's beautiful furniture, modern, but at the same time inviting, comfortable and pretty. I think the last time I bought some thing at the store was about three years ago, and my furniture has always worn very well. I had a problem with one of the furniture pieces that I had purchased three years ago and I called the store to let them know. I think my experience with customer service is that it's not usually good when I called places, so I felt a little bit nervous calling. I can't even tell you how helpful Louis was, and how much better I felt after speaking with him. They are repairing the flaw to my furniture piece, and I could not be more impressed with the incredible customer service that I got. In an age of lacking Customer Service, BoConcept was the opposite. They were helpful, understanding and kind. I would highly recommend this company as well as the store. You will not be disappointed.

BUYER BEWARE!!! Lies, non-existent customer service, missed delivery dates, zero communication, and…read moreconstant excuses. I waited months for a furniture purchase while delivery dates were missed multiple times, with delays disclosed only after I repeatedly chased the store for updates. There was zero proactive communication throughout the process. I've had the great misfortune and displeasure of having to deal with Anthony Goode, one of the proprietors. He needs to get a serious lesson in customer service and hospitality or get out of the retail business. After the second missed delivery, he was unapologetic, deflected responsibility, and refused to provide a guaranteed delivery date. When asked to put everything in writing--including delivery commitments or compensation--he insisted on phone calls only, an apparent attempt to avoid a written record. After extensive back-and-forth and continued refusal to provide basic accountability or a firm delivery date, I was forced to cancel the order. Despite this, the business has refused to issue a refund of my 50% deposit. This is an unscrupulous and deceptive business operation that avoids transparency and accountability at every turn. Save yourself the time, stress, and money--do not shop here. Buyer beware!!!

I had another great interaction with store manager, Cindy, who is an expert when it comes to…read morePompanoosuc Mills furniture. I can't imagine how many pieces of Pompanoosuc Mills furniture that we have, but it's a lot, some of the pieces as old as 15 years, and the style of the furniture seems to stay current (and not "age"), the quality of the furniture is superb, and the woods and finishes are quite spectacular. The majority of our furniture has been "customized" to our specifications, and we are very pleased with the process and outcomes. I would enthusiastically encourage you to visit a Pompanoosuc Mills showroom, and to buy their furniture. I imagine Pompanoosuc Mills furniture and service will satisfy the most discerning customers.

I ordered furniture in August 2025 and paid for it in full -- only to learn seven and a half months…read morelater that the company wouldn't be fulfilling the order. In the process, Pompanoosuc Mills' owner seemed to show as little regard for a longterm employee as for me as a customer. To me, the company's self-professed promise was not kept: "... If you ever have a question or concern about your order, we're here to help--every step of the way." Few will want to hear the gory details, but here goes: When I needed some new stools, I saw a sample in the Copley showroom that was exactly what I was looking for; I ordered three stools in August 2025, paying in full. Erin, the Showroom Manager, told me that it might take 4 months or more to take delivery, which was OK with me. I asked if I'd be able to order a couple more in the future; she assured me 'they still make everything they've ever made', so it wouldn't be an issue. email from Erin on October 19, 2025: "A quick note to let you know your stools are in production. I will continue to follow the build and update you when they are near completion." email from Erin on 11/28/25: "The stools are currently in the assembly department - a fire at the mill set us back a bit. I will contact you again when I see they are near completion." (from Valley News coverage, the fire was October 13, before the first note). I asked Erin for an update 1/17/2026. Erin: "...I have been asking about their progress since then, most recently on the 8th of January. I have yet to get a response." By this time, I was beginning to hear there was a problem sourcing spindles for the stools, since their prior supplier was no longer making them. Not sure how that squares with the "in production" message from October and the "assembly dept" message from November, but it was evident that Erin was getting no better information than me. In the weeks that followed, there was a series of messages (generally with delayed responses from Erin) where there was an effort to get me to switch to a different style, or switch to a different wood. I returned to the showroom to consider, but neither would have matched anything in my house. email from Customer Service 3/5/26: Good news! Your Pompanoosuc Mills furniture order is ready for delivery. We have you on our white glove delivery schedule for 3/12/2026 between 12:00 PM - 3:00 I waited dutifully that day. In the late part of the delivery window I got a call from Erin: "Did they call you?" I said they had not. She said the stools on the truck were walnut, not the oak I had ordered. So...no stools for me. email from Pompy Customer Service on 3/26/26: "First, thank you so much for your recent order. We hope you love your new Pompanoosuc Mills furniture! To that end, we'd love your feedback. Our survey takes about 5 minutes. We'll ask about your experience in our showrooms, our website, your delivery, and your first couple of weeks living with your new Pompy furniture." Somewhat amazed by their poor record-keeping, I filled out the survey by saying I had not received anything yet and was still waiting. I forward the email to Erin saying it was further evidence of the company's dysfunction. Incidentally, my critical survey submission got nary a response. You would think somebody on the other end would have been embarrassed enough to reach out with an apology. email from Erin on 4/1/26: "I finally had a face to face with the owner after I sent this to him. He thought I said you would take the walnut stools. I reminded him I would ask you and you decided no after coming in to see what the walnut wood looked like. He has now definitively told me we will not get the parts for these stools because the people who made these in the past are no longer doing it. It would have been nice to know this last August......Apologies are hardly enough." I'm not in the furniture business, but I find it hard to believe there is no one they could find to sell them oak spindles to fulfill a properly placed and fully paid order. But it's more the careless attitude that is galling.

Studio Verticale offers some beautiful European products, from sleek modern kitchens/baths to…read moreunique door/slider offerings. I worked with the owner Mila, Designer David and their team of quality trades people. They didn't try to push their tastes on me, but listened to what I liked and had great ideas to help guide me with choices. They put in space saving glass doors from Italy and installed a gas fireplace in my living room that I'm extremely satisfied with. They handled everything (permit/electrician/contractor). Overall a great experience and I'm contemplating using them again for other projects in my condo in Boston.

My experience with Mila and Studio Verticale were top notch! As a designer, Mila really understood…read morewhat I was "envisioning" for my space and she was able to help me incorporate it into my home. From the very beginning, her service was impeccable. She and her installer, Igor, took care to install my sliding doors in a professional manner and the follow-up, even after everything was finished, was wonderful. I highly recommend Mila and Studio Verticale!