Xel-Ha was not initially on our list during our visit to Tulum, but we decided last minute to give…read moreit a try and I'm glad we did! It provided an all inclusive, low key day exploring nature and enjoying the water. It's basically a massive lagoon where you can snorkel different areas, take an inner tube through the mangroves, ride bikes to the mangroves, eat and drink as much as you want (buy the all inclusive package it's worth it), and ride the water slides from the top of the lighthouse. The food was decent for a buffet at a water park. The three different restaurants had a variety of options. The bars around the park would make you drinks with quality spirits for an all inclusive like Bacardi, Malibu, etc. We were trying to order our tickets online the same day but we kept getting an error message. We called their helpline and purchased tickets over the phone. I was glad we did because we received a discount! Lastly, there are stations all around the park where you can get a locker and pickup snorkel gear, etc. Don't go to the first station you see. Walk to the main area of the park and choose a station close to your next activity. They also provide showers to rinse before and after and life jackets to wear while in the lagoon.

We spent Day 2 of our Christmas trip at Xel-Há with our family and it was honestly one of the…read morehighlights of the trip. This place is basically a tropical playground. Cenotes, caves, snorkeling, river floats, hammocks, zip lines, and all the water activities you could want, all tucked into the jungle. What really surprised me was the food. I normally hate buffets, but this one was actually... good. Like really good. Fresh, flavorful, and plenty of options for everyone, from picky eaters to foodies. We ate well and didn't feel like we were sacrificing quality just because it was all-inclusive. We went back for thirds lol. It's definitely a long day and there's a lot of walking, so wear comfortable shoes and pace yourself, but that's part of the fun. You can be adventurous or just float, snack, and nap in a hammock with a drink in your hand. The fact that almost everything is included (food, drinks, gear, activities) makes it feel totally worth it. No nickel-and-diming, just show up and enjoy. If you're in Tulum with family or honestly anyone who loves nature and water, Xel-Há is a must. We had an amazing time and I'd go back in a heartbeat.

My Love and I had SO MUCH FUN here acting like a couple of regular fools!…read more We selected the evening visit option, which runs from 5:00 PM -11:30 PM. We didn't want to be running around in the hot sun, and we figured the lines would be lighter in the evening. Surprisingly, it was still super busy! We visited in early January, and the evening temperatures were mild. You can visit as many attractions as you like during your visit. We started out ziplining and moved our way to the amphibious vehicles, cave rafts, and a few water slides. Our faces hurt from laughing so much. The provided dinner is buffet style and surprisingly good! Lots of options, including vegan and vegetarian. The dining hall is huge, so you're not siting elbow-to-elbow with randoms. They spaced everyone out nicely (plus not everyone is dining at the same time). Water shoes are required. You can purchase them on-site for $20, and these suckers will last you a lifetime. They're nice quality and comfortable. I have plantar fasciitis, and my feet were protected and cushioned the entire time. Helmets are required and provided. There are lockers, but the rooms are all co-ed. You will need to bring your own towel. Phones are discouraged, as you need to hold on with both hands when participating in many of the activities. You can buy a waterproof case to hang around your neck if you'd like. YOU WILL GET WET ON NEARLY EVERY RIDE. Wear swimwear and something over it if you don't want your hiney hanging out. The staff are SUPER patient and very friendly. Everyone is bilingual (Spanish/English) so no worries about communication barriers. This place is fun for kids all the way up to (fit) senior citizens. There is a lot of walking, so be forewarned! Taxis are easy to catch here, with the assistance of the outdoor staff. It was about a $40 fare from and to our Riviera Maya hotel (Hard Rock). I am still laughing my head off!

I was so excited to come to this park because this park was marketed to me as an adventurous park…read morewith the main attraction being a huge zip line. However, when I arrived, it was a lot smaller and a lot more underwhelming than it was described to be. It was also pretty cold on the day I was going and everything involved water. The zip line was a pretty fun attraction, but was just so short. If you went on the bigger zip line, you went on three different zip lines to get down. At the end, you land in water. It was exciting to see the views about the tree tops. The other fun attraction here was the ATVs. It is a pretty bumpy ride (which you also get splashed with water), but somebody in your party gets to drive. You can drive as crazy as you want or as tame as you would like. My husband drove insanely, and if I did not have my seatbelt on, I would've actually fallen out of the vehicle. The caves were another attraction and you could go through it by walking or/and by rafting. we did both, but the rafting was super slow and difficult to move. We saw some fish in the water and it was cool to see the inside of the cave. We didn't end up going on the water slides, but we finished the rest of park and ate lunch there in about three hours. The zip line in ATV was fun, but if I could redo or Cancun trip, I wouldn't have come to this park.

Came to Xcaret Park while staying at Hotel Xcaret Mexico, and so glad that we came! This park is…read moreso unique and big, there is so much to explore. My favorite things here was looking at all the different birds, observing the wildlife, and sitting by the ocean. It was so beautiful everywhere you went! We also saw so many wild lemurs here throughout the park which was cool. However, since the park was so big, we ended up spending a lot of time walking to each experience. Overall, I would recommend this park since there are so many things to do!

A full-day adventure you still won't finish…read more We spent a full day at Xcaret Park, and honestly, it was one of the highlights of our entire trip. There is SO much to do that you genuinely can't fit it all in one day--underground rivers, beaches, snorkeling spots, wildlife exhibits, and cultural experiences throughout the park. Everything is beautifully maintained, super clean, and very well organized. The staff was helpful from start to finish, and the whole place felt safe and easy to navigate. Food options were plentiful with something for everyone, and it was a huge plus that meals were included. There's also plenty of parking (we didn't have to pay), which made getting there stress-free. A few helpful tips: * Bring water shoes - you'll thank yourself in the rivers * Bring a waterproof phone pouch - must-have for photos * You'll need to sign a waiver at the start * You'll receive a wristband + locker key with a chip (included, no extra charge--just don't lose it!) * There are plenty of showers and changing areas, plus parking within the park Be prepared--there is a LOT of walking, so wear comfortable shoes and pace yourself. Overall, this place is a must-do if you're visiting Mexico. It's the perfect mix of adventure, nature, and culture all in one unforgettable experience.

Small park that lends itself to Xelfies…read more You could spend all day here, but you can get through all of it in a few hours. Your biggest snags will be the lines for the water slides, bird flight, and the Xensatorium. There is a fast pass for the bird flight experience. The kids and I really wanted to check this place out. It had been a long time since we had been here. Since it's a smaller park, it can be overlooked, but the park really tests the five senses. When you first get in you will have the ability to see the various optical illusions (via mirrors, special effects, or room layouts) and take selfies of those moments. The lobby imhas several selfie experiences, starting from the entrance to the locker rooms. Then there's the pueblo, where you will run into an upside down town. You think you are walking uphill but feel the opposite. There will be other opportunities to take selfies of you being in the ceiling, standing over a bottomless pit, or jumping towards the ground...it's all crazy in the Pueblo Abajo Town. The Xensatorium will have you enter a totally darkened tunnel where you will have to use the rest of your senses to feel, smell, and listen your way through the cave...cold, wet, warm, breezy, misty, ...finally ending in a cavern. The bird experience is extremely short, but it heads up the way to the heated float pools, and the muddy river, ...bucket showers will clean you off and you're onto the next one. I thought it was fun, and you can stay there as long as you like. The one thing I don't like about it is the Xnack bar isn't free, you have to pay for the food here...unlike the other parks. If you like selfies, you'll enjoy this park.

This park gets ya thinking...so many illusions that blow your mind. Not sure what to expect when…read morewe decided to go, but glad we did. 2 adults had just as much fun as any kid. Very Creative!!! If you are staying at an Xcaret property, this park is included and worth a few hours. They had both day and night experiences. Photo-ops galore.

We had an amazing time and our tour guide Alex was the icing on the cake by making this experience…read more memorable! We visited the Mayan Ruins, and went swimming in the Cenote.

Please look elsewhere (like Xplor or Selvática) staff at Native Emotions is rude (not all but more…read morethen one would expect) and does not try to compensate for poor experience. You will pay full price for all activities and only do 1 or 2 of the activities that you paid for. They took a total of 12 pictures of me and my partner and wanted to charge us $70 for our pictures. Also the transportation to and from your hotel is not very well coordinated. We had to wait 2 hours after our activities to be picked up by the shuttle to go back to our hotel. The entire experience is not the worst but a lot better options available, especially for the cost.

Pricey but nice view. The cabin got very foggy and it was difficult to take videos or photos. The…read morecabin had air conditioning which felt very good. I recommend to go in the day time because we came in the evening and we didn't see much (or far).

After some convincing and assurances my family agreed to ride the large ferris wheel at Cancun…read more The wait was only a few minutes. The air-conditioning was adequate but would have liked it a little cooler. The ride lasted a little less than 10 minutes. Because we went at night and it was very humid the condensation limited the views. Still glad we went

I give 2 stars for the staff because they were friendly and fun. Thank you David! The experience…read morewas very rushed going from one activity to the next with your assigned group. The 4 wheelers are in very poor condition and held together with numerous zip ties. A couple of them broke down on our ride. The trails are very beat up from over use. The helmets were gross and smelled like sweat. The tequila tasting was informative. The Cenotes look nicer in the pictures then they actually are. Our driver on the way there was driving so fast so that was a bit scary. At the

Absolutely loved this tour!!!!!! Scheduled it the night before and in the morning a shuttle van…read morearrived at my hotel for pick up promptly at 9AM. They service many hotels along the hotel zone, and their customer service online is convenient and answers any questions as soon as possible. The drive to the site is not too long and upon arrival you're greeted by the extremely friendly and hospitable staff. Once you check in, you are offered to upgrade your experience by paying a supplementary fee to add on a more VIP experience package which consists of a smaller tour group, more hands on, unlimited food, and such. I was by myself so I decided to opt in, and was given a complimentary glass of champagne as well. It was an additional $50 to upgrade which wasn't that bad and after the excursion was over, I felt it was extremely worth it. The other groups seemed very crowded and it would be less enjoyable granted these were all shared activities. You are then given a wristband and taken to the gift shop area where you can purchase items such as goggles for the ATV, scarves and protective gear, snorkeling equipment, and water shoes. You can also buy souvenirs. Then you are lead to the waiting area where you can meet everyone in your much smaller group, instructed by the staff what the rules and restrictions are, and you place all of your belongings (including cell phone!) inside a locker. There are no phones allowed at all- but this is also because they offer a photo package at an additional cost which takes professional pictures of you which they will try convincing you to buy since you have no personal photos of yourself. After the first two activities, you are allowed to go to your locker and retrieve your items to change for the cenote, so you can have belongings on you. Now lets breakdown the activities: First stop: ATV ride. Now this starts the tour off strong and this was my personal favorite activity. It was an incredible experience and you get your own ATV so you really can enjoy it to the fullest. You ride through a mud road and path and get to feel like a pro driver almost! It's incredibly fun and exhilarating and I loved every moment I wish it was longer!!! The ATV is easy to handle and the staff is following you on their own vehicle so if help is needed it's always nearby. Second: Zip line! After the intense atv ride, you get right into the next activity which is zip lining. You are harnessed and strapped up safely and then instructed to wait as everyone also gets securely prepared to zip line. The set up is as any standard course, and you walk from line to line and up steps and such to go through it. This was also extremely fun and exciting- if you have never done it before it is somewhat scary at first but it goes quick and is not very high so even an intermediate can do it! This was a little bit tiring because its two intense things back to back but I loved it as well. Third: Tequila tasting You have a small break where you can hydrate at the locker station and get your belongings to head to the tequila tasting. The teacher was extremely funny and educational, and the walk through the forest is actually so beautiful and scenic. The class walks you through a bunch of different kinds of tequila with many different options for all kinds of drinkers. You are also given the option to buy a bottle of tequila to take home! This was an insightful experience and you get to mix and mingle with your fellow group members! There is a break in between where tacos and drinks are served. Chips and guacamole, and you can eat as many tacos as possible and also order other food if you would like. The food was fresh and delicious, as most of the food I had tried in Mexico. Finale: Cenote! Now this was absolutely breathtaking. After changing into your bikini, you are given a life vest and walk(or canon ball) into the cenote. It is something everyone must see in their lifetime. The natural cave and water is stunning, and there are actually bats inside! Small fish also live inside the water. You are in the water cooling off for about 30 minutes and a photographer is following you the entire time! Snapping cute photos. Once everyone is out, you return back to the food area and are then given the option to buy the photos of you taken during the adventure. They are all digitally given to you if you purchase them and extremely good shots! I bought them and will add them to this review. Once the fun is over(sadly) you return to the front of the park, and are instructed which van to get into that will return you back to your hotel. I was exhausted riding back and it was raining so I was tired but arrived to my hotel around 4:30pm. So thankful for being able to participate in this and very appreciative of the staff and wonderful people of Mexico who allow all these amazing things to happen every day!!!! I strongly recommend this to anyone who really wants to explore and do something out of their comfort zone!

If anyone wants to visit a dying water park, this is it!…read more More than half of the attractions were closed on a Saturday in June. It looked like there wasn't anywhere near enough staff to open the rides. All of Aaahventura was closed the entire day except for the zip line for 1 hour. They'll tell you to keep coming back later in the day (4pm) so they can get one large group in, then shut the ride down again. All of the large water slides were closed. I've never seen an empty lazy river in the middle of summer until I came here. You have to rent inner tubes for $150 MXN so anyone who ventured in there just swam it and ignored all the signs saying not to do that. The lifeguard was cool about it. Don't waste your time at this park unless you're getting free tickets and you can drive out of there once you've had enough!

Not worth the money. I live in Los Angeles and have never paid this much for a water park. But…read moreall of Cancun seems very expensive to me for that matter. Towels are $9 to rent! Lockers are $11 for a medium size! Tubes for the lazy river are $9. We thought we were getting a ticket that included everything, but they figure out ways to get you to spend a lot more. Half the rides were closed. The zip lining was cool but only opened for a few hours. So you had to plan between that and the water park. The lines were short, so that was cool too.

They don't. take. credit. cards. So bring at least $1500 pesos for snorkeling. They might also…read morecover some food. Better to just bring $2000 to $3000 just in case. It is confusing when you get down there bc you can't actually see the beach and beach chairs. But yea, don't waste money on a locker. And you have to go back up to the entrance to buy fish food. There is an ATM nearby down the street. We tried the nachos and they were just okay. The guacamole that came with it were very salty. I also didn't like the snorkels. They were constantly getting foggy. Someone who was there while I was got a rash on their leg because they touched the rocks.

I wouldn't recommend coming here at full price as it's absolutely not worth it. Instead of…read morerelaxing, you end up spending the entire day standing in endless lines. My husband and I waited 40 minutes at the bar, then 65 minutes for the zipline, and another 50 minutes for snorkeling. There was basically no enjoyment, just constant frustration. We didn't even get a chance to eat, even though it was included in the price. The café closed at 4:00 PM while the park itself stays open until 5:00 PM, which makes no sense. The pool was also very cloudy, like it hadn't been cleaned in weeks. We paid 1,000 pesos for two people since we live in Quintana Roo (about 500 pesos per person), and at that price it's somewhat acceptable. But if you're a tourist paying full price, it's honestly not worth it at all. And what really made the experience uncomfortable: while I was in the women's shower/changing area, a woman walked in with her son who looked around 12 years old, right at the moment when I was changing my underwear. When I pointed out that this was the women's area, she said, "He's just a child." That felt completely inappropriate and uncomfortable. It also doesn't seem like staff are enforcing basic rules about access to changing and shower areas.