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El Mirador

4.6 (12 reviews)

El Mirador Photos

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Fried shrimp with rice and veggies and avocado. Shrimp was really delicious and not fishy at all!

Food is amazing! Fresh seafood and the views of the beach were incredible! Celebrated my boyfriend's 42nd birthday here and had family with us because this was the 2nd time we came and wanted them to come enjoy the food as well!

Sarah P.

A lovely un spoilt area on the non-touristy side of Cozumel. We were told by a local that there are no houses or homes on this side of the island as it gets hit by hurricanes frequently. Therefore this side of the island is rugged and un spoilt, definitely worthy of a trip.

Tyler L.

We had a day driving around the island of Cozumel. Located along the island's eastern coast beaches, this place is definitely worth a stop. It is basically a lookout point where a mass of rocks stick out into the ocean. There is a Mexican flag too that has planted there for some nice photo ops. You will also see some small shops nearby too for souvenirs and drinks. The east coast of Cozumel is relatively bare, but this one of the places that stands out.

Jay Y.

Loosely meaning "The Lookout", El Mirador is reputedly where Cortez made his first touchdown in Mexico. While that legacy is true or not, El Mirador is certainly a beautiful sightseeing destination that no Cozumel tourist should miss! As a stop of my cruise excursion, El Mirador was a surprise to me because of its stunning beauty. Although I am shamefully not a man who can appreciate nature, even I was moved by this coastline. You can simply stand and admire the amount of blue from the waters and the sky or take multiple photos and find that no shot is the same because of the waves. If you are brave, embark on the small holey hills that used to be underwater and take in the higher view. As Dock C. has said, if it weren't the for the heat, this would a place that you can easily lose yourself in how beautiful nature can be. If you are visiting Cozumel, make sure you get an excursion or plan your own trip to visit and admire this true beauty!

El Mirador 01
Kevin W.

I know that this is going to be from the perspective of a foreigner, but El Mirador was the best part of the beach that I saw in Cozumel! The locals might not think too much of this place, but I loved this stop of our tour and would probably have stayed around longer if it weren't for the heat and all the upcoming sights along the way. There were four things about El Mirador that made it particularly stand out during the tour: the beach, the shops, the iguana, and the coconuts. The beach is certainly a scenic sight to behold, but beware as it consists of many uneven rocks. You don't want to twist an ankle or fall into one of those holes! The rocks rise at one point to form a cliff overlooking the ocean, and you definitely want to get a picture of this astonishing view. The sand of the beach is smoother and more even of course. It also appears to host some interesting living organisms. The shops are tiny but host a massive array of shell necklaces and other souvenirs. I'm kind of surprised that they were able to cram all these little trinkets into such a small space. Though I did not buy any of these gifts, I think this would be a really great place to buy stuff if you want to take something from the island back to your home. The iguana here was absolutely fascinating. There is a guy here who will let you hold his pet iguana and take pictures with it; of course, he expects a tip for this service. The iguana is pretty big and weighs about seven or eight pounds. Holding it from below, I mostly felt its ribcage and body heat. Don't worry about diseases; the animal is clean and I saw the guy even kiss the iguana. He also draped a tiny gecko on top of my head for the picture. I washed my hands in the ocean afterward just to be safe. Finally, we have the snacks. These consist of chips, bananas, and coconuts that you can buy. If you buy a coconut, one of the guys will use a machete to chop off an end of the fruit for you so you can sip out the milk through a straw. The coconut juice actually does not taste bad, although the quantity of the juice is surprisingly limited considering the volume of the coconut. If you ask, you can even have them chop the coconut up into edible bite-size slices to go in a plastic cup. This was a thoroughly cool experience that made an already wonderful vacation even better!

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Tours Plaza - Thank you Gerry

Tours Plaza

4.5(8 reviews)
1.7 km

https://www.toursplaza.com. Click the link and you will see that they are no longer in business…read more I have used Tours Plaza multiple times over the years and always requested Gerry as my driver. Last November our stop in Cozumel was canceled due to the ship needing to avoid a storm. I contacted Tours Plaza and requested a refund as their policy stated "Full refunds will be given in the event that your cruise ship does not make port." They replied the following day, November 7, 0224 "Hola Margaret. We're sorry your cruise changed the itinerary, we'll issue the refund, you must receive it in the next 7 days. See you the next time! Kind regards". That was 5 months ago. I have never received my $233.20 refund despite repeated promises by Eduardo that the refund was being processed. On January 31, 2025 "Our clients are very important to us, I'll issue a refund right away, you should receive it in the next few days. I'll write to you in a few days in order to confirm this went through." Never happened. On 2/07/25 " Hola Margaret. The refund usually takes 7 day... We just checked the status and it's processing, you should see it at your account shortly. In any case we are monitoring the situation because our clients are very important to us! And your refund is absolutely correct. We'll write to you on Monday again, in order to check you received your refund correctly. Kind regards". Never received. He then pretty much stopped responding to my emails. I never received the refund. Today I receive an email from Tours Plaza regarding yet another reservation (upcoming) telling me that I will need to try and get my deposit back from my credit card company "Dear M, bad news, our site was been hacked and several reservations were deleted and money was stolen from us and while we investigate, and try to get back the stolen money from us, Tours Plaza is no longer online, please ask for your deposit refund at your bank or Visa Card. Best Regards Eduardo" I strongly advise against using this company. They can no longer be trusted. And that's a shame because they were my go-to tour guides for many years.

We booked a car for 3 people a month ahead of time. Eduardo was quick to confirm by email and gave…read moreexcellent instructions for our arrival. We met our driver KELLY at the assigned location and he was extremely courteous and knowledgeable. We knew ahead of time that we wanted between 3-5 hours of tour and had a couple of places in mind, the Chocolate factory & Tequila factory (both were very fun and educational), then over to the beach to just enjoy the coast. Kelly picked several stops along the way and made it real easy to just relax and have a great time. We were ready to go back to our ship after about 4 hours and had the BEST DAY POSSIBLE. Thank you Kelly for a pleasant, comfortable, and informative day. You made our visit truly memorable.

Photos
Tours Plaza - Crocodile

Crocodile

Tours Plaza - East coast beach

East coast beach

Tours Plaza - East coast beach

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East coast beach

Cozumel Palace - Needs repair.

Cozumel Palace

3.7(96 reviews)
9.7 km
•$$$

First I want to say that this review is long overdue and I apologize to all the wonderful people…read morewho work at the Cozumel Palace for the delay. This is a very lengthy review, but I try to cover ad much as possible about my exceptional experiences. My family and I have gone there twice in one year, because we had such an amazing experience during our first visit in November of 2023. This past March of 2024 was our second visit and like I said, it was amazing. Not only did the staff remember us, but they made sure we knew that and made us feel super special. I've read a lot of reviews from other visitors and I have to say that some of their grievances are clearly due to a lack of research. First off, this property never claims to have a beach. Cozumel is known as one of the best places in the world for diving and snorkeling and this property offers excellent opportunities to experience both. Secondly, the shows; personally, I appreciate the fact that they give local talents a chance to show off their God-given skills and to teach tourists all about Mexican/Cozumel culture and history. Some people have called the shows "corny" or "cheesy." If you want Cirque du Soleil or something like that, go find it somewhere else. Not only do I greatly appreciate the variety of shows and the fact that they have one almost every night, but I also appreciate the fact that they are family-friendly. Thirdly, the cleanliness of this resort is impecable and I'm very picky about the cleanliness of places I stay at. Hats off to all of the cleaning and maintenance staff. I'll also highlight how easy, fast, and efficient it is to request maintenance through the app and be greeted with a friendly maintenance member within minutes of putting in the request. The fourth thing is the food. This one I can somewhat agree with some of the reviews, but mostly disagree. Yes, they have some things that are not good, but there is something for everyone and this resort offers an array of delicious options. If you don't like something, just mention it to a staff member and I guarantee you (based on my personal experience) they will go above and beyond to make it right. With this being said, I'll start my shoutouts: First off to Chef Elias Amor whom is no longer at that location, but is making families happy at another Palace resort with his incredible culinary talents. Next, I'd like to give a special thanks to Paola whom was the first person to remember my family and I, setting iff a chain reaction of exceptional service from The very first day of our visit in March. To Johnny, who made our anniversary dinner extra special by giving my wife and I a "Mayan coffee" show by the water. A very special shoutout to Mariana for checking on us every day to make sure we were having the best possible vacation and also to Alvaro for having such a wonderful F&B team. My "tocayo" Ivan for just being so kind to us in general and never missing the opportunity to ask us how our day was going. Thank you to Carmen, Pablo, Elizabeth, and Martha for their exceptional food service. Thank you to Enrique and Giovanni for slinging out the best drinks on the property. Thank you to Israel for accompanying us at the beginning and end of such an awesome and relaxing trip to Tulum. Thank you to David and Leslie for taking such great care of us during our kayaking and snorkeling experiences and thank you to Fernando for teaching us how to scuba dive. Last but certainly not least, a very warm and special thanks to Mayra, Alessandra, Angel, and Katya at Sweet & Coffee for working so hard day and night to make everyone delicious coffee, sandwiches, and snacks. Without all the hard work of the above mentioned staff member and of those I didn't mention, my last two visits to Cozumel would not have been so amazing. I can't wait to go back for a third time in the near future and I obviously highly recommend Cozumel Palace.

Worst customer service....paid for a massage..couldn't make the appointment...charged me almost 300…read moredollars. Ridiculous....we have stayed her a few times and won't waste our money ever again.

Photos
Cozumel Palace - TV screen maybe time to change it.

TV screen maybe time to change it.

Cozumel Palace - Pool at sunset

Pool at sunset

Cozumel Palace - The lobby bar very small.

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The lobby bar very small.

El Mirador - beaches - Updated October 2026

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