What a great experience. We didn't want to waste time or energy figuring out how to see cenotes by…read moreourselves. Tulum Bike tours came through with the transportation, the bikes, the historical/cultural knowledge and the insider info that allowed us to just enjoy the adventure. All of this at an amazing price point. The groups are small enough to ensure you get personalized attention throughout your trip. We chose the Jungle Bike Adventure but there's a great menu of options (which we will be back for on future trips).

It doesn't get any better than this!!! So my best friend and…read moreI took the Mayan Backroads Bike Tour and the Sian Ka'an Mayan Wetlands tour and both were top notch!!! Hugo was our amazing tour guide on the Backroads Bike tour. This tour was absolutely life changing!!! If you're thinking about doing it, stop thinking, and book it. This tour is worth millions. Frank and Hugo are priceless! I don't even have the words to describe! This tour is pure adventure! We biked, hiked, canoed, zip-lined, and ate lunch in a Mayan village. I am so thankful for this experience. Wear a hat, wear sunscreen, take bug spray, drink the lemonade, and have the time of your life!! The Sian Ka'an Maya wet lands tour is pure joy!! Frank took us out on this one and I could have stayed forever! Floating in the canals and learning more about the ruins and eco system was pure perfection!! This place is absolutely beautiful. It's what dreams are made of. Once again, it's worth every single cent!! I couldn't thank Frank and Hugo enough for being great hosts! They are definitely on my Christmas list!!

Did the Chichen Itza & Cenote tour and had a great time - no complaints! Our tour guide was super…read moreinformative and the van was very clean and comfortable. The pick up was very punctual. If I had one critique- I do wish they could charge the full cost of the excursion at the time of booking so it's not something we have to do during the actual excursion. There was a 7% fee charged which felt unnecessary.

We did the Chichen Itza tour with Alondra and Arturo while we were in the area and omg. We went…read moreback and forth whether we wanted to spend a day on a bus, but were so glad we did. Alondra was freaking fantastic, so engaging, and hilarious. We loved the whole experience with her. Chichen Itza was gorgeous and we're so glad we went. Going as early as possible was the play because there weren't a lot of people there and we could really enjoy it. Alondra had so many amazing facts I think I stood around with my jaw dropped half the time. Lunch was also amazing and so tasty. A beautiful restaurant with fantastic food. The cenote was a perfect end to the day to cool off, and was so breathtaking. Seriously, the best day in Tulum. You have to do a trip.

Rio Secreto was an amazing experience!…read more I went to Cancun for a girls' trip, and honestly, I was very nervous because I didn't know what to expect. I tend to get anxious about new experiences, but I always try to push myself--knowing I'll be happy I did afterward. When you arrive, check-in takes place in a hidden, lush area with benches. A short video plays so you can get an idea of what Rio Secreto is all about. After that, you check in, sign your waivers, and meet your guide for the day. We totally lucked out--our guide, George, was incredible! The guide makes all the difference. George was full of life, personality, and knowledge. He truly immersed us in the caves and shared so much about Mayan culture. I can't say enough nice things about him! Your guide then takes you by van to the Rio Secreto caves, about a 15-minute drive on an unpaved, natural, and bumpy road. I don't get carsick, but if you're prone to it, you may want to take something beforehand. The ride itself is scenic and surrounded by lush greenery. Once you arrive, you'll find lockers, showers, bathrooms, and seating areas. Be prepared to remove all jewelry, as it's not allowed in the caves--the water must remain pure. You'll take a quick shower before putting on your wetsuit and water shoes (they provide them, or you can bring your own). You'll also wear a helmet with a light. The facility is extremely clean and well-maintained. I was genuinely impressed by how often they sanitized the equipment, floors, and bathrooms. Once you're geared up, you take about a 10-minute walk to the caves. Before entering, you'll participate in a beautiful Mayan ceremony meant to cleanse your spirit--and take a quick group photo. Important tip: You cannot bring your cell phone! Let it go and just enjoy the moment. A photographer will take pictures throughout the tour, and trust me, it's worth it. Walking and swimming through the caves while listening to George share stories about the Mayans, the legends, and the discovery of Rio Secreto was truly magical. The water is cool at first, but you get used to it quickly. Floating through the crystal-clear water surrounded by stunning cave formations took my breath away. After the tour, you're treated to a delicious meal--including handmade tortillas! An amazing day and an unforgettable experience. Highly recommend Rio Secreto!

My first time in Cancun. I heard many great things about Rio Secreto had a wonderful time …read more.. Highly recommended our guide was Ricardo he did great job explaining everything very friendly and informative. Thank you Ricardo

During our time in Rivera Maya, we booked an excursion with Alltournative to check out Coba ruins…read moreand the Mayan area. First, we started off in a Mayan town where we began our adventure. We did 2 ziplines, canoed, swam in the Cenote, and ate a delicious meal. Our tour guide Tonica was outstanding, explaining to us the culture of the Mayans and the history of the area. No phone are allowed during this portion, but there are lockers available to store your things. Our 2nd stop was at the Coba ruins, where we saw the Mayan temples in the town of Coba. It was a long walk to the main temple, but it was a cool experience and beautiful architecture to see. The whole trip was an all day adventure, but well worth it! Definitely recommend if your looking to learn about the culture of the area and the people who live here! :-)

This excursion was the highlight of the trip for myself and my 3 girlfriends. We were staying in…read moreCancun and it took us about an hour and half to get to Alltournative but it was so worth it! Our guide, Erik, could not have been more of a delight. He was so friendly and made the whole experience that much more incredible. His knowledge of the site and his safety tips helped us at each event. While we were there we went through several ziplines, snorkeled through ancient cenotes, rappelled, and got to eat some delicious and authentic Mexican food. I absolutely recommend this excursion for anyone looking for something exciting on their trip.

Up early again for our 2nd excursion organised by Kay Tours Mexico, this time was to Isla Mujeres,…read morevia a luxurious catamaran with a snorkelling tour in the world's 2nd largest reef, beaten only by the great barrier reef. Never seen so much colour under the sea before, felt so privileged especially when an inquisitive turtle swam up to have a nosy at us. On Isla Mujeres, instead of staying in the north of the island (where we docked), John was excited to rent a golf cart and so we toured the less touristic, south part the island. The north also had it's own charm, street vendors, Playa Norte (rated in the top 10 of the world's best beaches) plus it was also home to a phenomenal dulce de leche icecream, so much so I had 2 of them in about half hour

I would highly recommend Kay tours. It was easy to book, and change the booking when more of our…read morefamily decided they wanted to come. We took the tulum/cenote tour and it was great! David was our tour guide, and on the ride to tulum gave us a lot of history about the mayas. At tulum, he took us around and told us about each site. The cenote was awesome. Again, David had tons of information about the ecobiology of cenotes, led us around, helped my son when he got scared, etc. highly recommend! Great tour and easy company to work with.

Awesome place to get your bikes while in Tulum! They were friendly and had good prices -read more

They ruined my Christmas! I rented and prepaid for a couple of bikes here, and when I went to pick…read morethem up, the place was closed. Also, they moved from the location they used to be at, which was very inconvenient and deceptive because they don't tell you until you pay for the bikes. Finally, they never answered my texts, emails, or calls. Skip this place altogether!

Great day tell with Oliver as our guide. He's very friendly & knowledgeable. E we hit Tulum ruins…read morewhere he explained Mayan history. We were advised to leave at 8 by Adolofo who sold us the trip. Tulum ruins were empty when we arrived. By the time we left it was getting packed with large tour buses. Next into to cenote for some snorkeling is cool, refreshing fresh water caves. Everyone wears life vests so it is very safe. Again Oliver explained history of cenote use by the Mayan people and how they believe they were formed. In way back to Playa del Carmen, we hit Tropi Taco. Food was muy delicioso as was the choice of juego. Lunch was included in the price as was beer, water, & Gatorade on ice in the van. Overall, great trip with a great guide Oliver

My husband and I stayed at playa del Carmen and wanted to do some exploring in the Tulum area…read more There's plenty of taxis waiting to take you out but it's hard to find one coming back so we inquired with this company about a package that would take take us out to the Mayan ruins and to a cenote. The price sounded fair and we booked for 2. Adolfo helped us and we informed him we wanted something mellow because I am pregnant. Some of the perks he promised were water, buffet lunch, umbrellas for shade and extra precautions because of my condition. He asked us to meet him outside the booking office the next morning at 11:30am so he could walk us to our driver that would be around the block. He wasn't there, not a problem someone else walked us over. On average the trip was suppose to be 11:30-6pm I believe. Our driver was horrible. Keep in mind we are both Mexican, live in LA and have experienced Tijuana drivers so we are used to wild driving. This was completely unsafe and on a different level. It's about an hour drive. We were in a van with a family from Canada and one of the little kids threw up because of how fast this guy was going. I saw the cooler in the van but no one was offered water. We got to the ruins and we were handed off to our tour guide. We were led to the bathroom and an expensive gift shop were everything is ridiculously overpriced. We bought water here. It was scorching hot no offer of the promised umbrellas. The guide was rushing through and said to follow him and we would have time in the end to go back into the ruins to look around and take pictures if we wanted. We were asked to meet him at 3 for pick up. Although we were all done looking by 2. The Canadian family was probably down at 1 because they wore sandals and it was too hot for them. Wish they would tell you bring walking shoes, hats and umbrellas as there is little to no shade. A lot of wAsted time here waiting. Same driver picked us up and took us to the cenote. The drive in is long, unpaved and extremely bumpy. I was super worried for my belly and in pain. This guy was driving in extremely fast. I told my husband to say something about his driving and he seemed bothered. First he said someone else would be picking us up and that we should let the driver know ahead of time. Mind you our registration form indicated I was pregnant and to be cautious. Also pregnant or not that was just terrible driving. We got to the cenote and were rushed to change. We had time for a quick dip and given some information and then quickly led out. I was so disappointed we didn't spent more than 10 minutes there before being rushed out. No time for pictures or even a little swimming. The changing rooms are poor. The barely there curtain does not offer privacy and you pretty much have to be okay with being being exposed because the wind will blow it away. We changed and stood around like idiots not knowing where to go. Finally, someone informed us we'd get picked up to eat lunch. We were driven to a different part of the park probably around 4:30 and their idea of a buffet is rice, beans and 2 tiny taquitos. It was delicious but definitely not a buffet or enough food. This was a super late lunch and I would have bought food at the ruins had I known. Thankfully our other 2 drivers were caring and mindful. We had Samuel who was super friendly and caring. He's the reason why I'm not leaving 2 stars. It's not good when you're hoping not to get stuck with unprofessional people. All drivers need to be safe. Tour at the ruins need improvement. Time at cenote needs to be extended and they need better communication with clients. Lastly, they need to honor what they are promising when they sell you a package. They are a company with many staff members so adequate training for all is key. I would try a different company if I return.

If I could put zero stars I would. We rented a bike for a few days, we had issues opening the seat…read morestorage, they require you to leave your passport, they tried to change the price on us and when the battery got stolen the insurance didn't cover it so they decided to make up a price. We talked them down but they were insanely rude. Just stay away from them.

Horrible. Stay away from this place. I rented yesterday, went straight to the beach (hotel zone)…read moreand on the way back, the brakes locked up on me. I couldn't even walk the bike back i to town but had to get a taxi. Then I had to spend the next day driving down there with them and they wouldn't give me my money back for renting a bike I couldn't even use. Go somewhere else and spend a little more for a better reliable bike. These bikes are old and don't work properly.

We used these guys twice. Carlos and Alberto were very attentive, fun, and helpful. They gave us…read morea map and recommended we ride north untll we hit the bike path, where we could ride toward Money Bar, where we found a nice reef. The first day we rode for two hours, but felt rushed. The second day we rented for the day. A few warnings: 1. The electric bikes I have used in the past (Catalina and Carlsbad) required no pedaling, but these bikes do (the electric assist is a huge boost, but you can't be lazy). 2. Be careful. I sliced up the back of my foot. I felt like the guy coming down the stairs in Pet Sematary. 3. The dollar exchange was a rip off, like by 3 pesos per dollar. I'm not going to do a math word problem here, but that seriously cut into my Limon y Sal Frito money. (Get those from the market!)

This tour was a terrible disappointment. We rode north of town about 3.5 miles up hotel road to a…read morebeachside restaurant for lunch and 1.5 hours of during at the beach time. The remainder of the tour consisted of riding 3.5 miles back to town and being taken to a spice store and a tequila store in the town square to be hustled to buy stuff. We were asked if we wanted to spend more time walking around the main square. No thanks--we could have done that on our own time. Trip description included visiting a cenote, a secret lookout of Riviera Maya and WWII airplanes, NONE of which we did. Would never have signed up for what we got instead.

My husband and I went on two MexiGo tours, and I would highly recommend these tours for anyone who…read morewants to get to know the history, archeology, culture and natural environment of Yucatan. Short version: these tours are very much worth joining, with superior guides Jose and Gilberto, and fascinating destinations, and I recommend them enthusiastically. Both tours were easy to arrange, and Javier at MexiGo communicated with us regularly to let us know what to bring and when we would be dropped off and picked up. All of that went smoothly. A huge relief for me, travelling in Mexico for the first time! Our first tour, Go Flamingos, was an adventure, a photo-safari-like experience spotting birds, crocodiles and other wildlife at the coastal nature reserve of Los Lagartos, followed by a tour of the archeological site of Ek Balam. Both experiences were fascinating, and the unspoiled site of Ek Balam, right in the jungle, felt like being in an Indiana Jones movie. Jose, our guide, was so friendly, with an impressive command of languages that made all of us on the tour feel like a team! His understanding and appreciation for nature enhanced our experience at Los Lagartos, and at Ek Balam, his knowledge of and passion for Mayan culture and tradition really shone! Our second tour was the Go Wonders tour, which featured the monumental and breathtakingly restored site of ChichenItza. It's impressive restoration and popularity was a contrast to the unspoiled beauty of Ek Balam. There is even a Starbucks at ChichenItza! It's grandeur is absolutely breathtaking, particularly the large pyramid/temple, and our guide Gilberto's knowledge of the features of the temple provided valuable archeological information and interpretation. His passion for sports really shone in his discussion of the historical, athletic practices on the well-restored and stadium-like ball court. Afterward, we went for a swim in the Yolkdzonot Cenote, which also felt like an adventure, amid stalactites, vines and fish. Finally, at the Yellow Town of Izamael (yes, it really is very yellow!), Gilberto took our group to a local ice cream shop for a very welcomed, cool refreshing treat! Then we climbed an unrestored pyramid/temple! Both tours were terrific, MexiGo was easy to deal with and communicated with us very well, and Jose and Gilberto are the best guides ever! These experiences really brought Mayan history to life for us, as well as an appreciation of the natural environment and architectural beauty of Yucatan.

Wonderful tour to Chichen Itza from Valladolid. We left early and arrived in slightly cooler…read moreweather before the crowds. Our guide Jose explained the Mayan culture in depth as we walked around the various monuments. He took care to make sure my travel companion and I, both older women, were comfortable and keeping up. There were only four in our group, so we heard everything. There was time after the official tour to wander about and visit the hundreds of vendors who'd entered the site. Then it was off to the cenote and lunch, a relaxed time for both swimmers and non. Lunch was delicious! Our final stop was in Izamal, the yellow city. Most climbed a crumbling monument for a view. A walk took us to an ice cream vendor where we tasted corn ice cream and were given scoops of whatever flavors we wanted. A short visit to an air conditioned museum/workshop and a "nunnery" capped off the tour. we were back in Valladolid in time for dinner!