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Cenote Zazil Há

4.3 (11 reviews)
Closed 9:00 am - 5:00 pm

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Jesse S.

Close to Tulum with a good size pool and bar. The sinkhole is not too big but it's pretty and a good experience for kids.

Randall Y.

After sweating it out at the Mayan Ruins, it was off the Zazil-Ha. Water was cool, Food was outstanding. Cost to enter was 60 pesos each. Lunch for 4 - shrimp tacos, shrimp quesadillas (3) pineapple smoothies. Some of the best food we have had in Mexico. Total $500 pesos including a nice tip. Almost all locals here and we felt very welcome. Is definitely do this again.

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Cenote Zazil Há Reviews in Other Languages

Review Highlights - Cenote Zazil Há

We liked it more than Grand Cenote, which is indeed more spectacular, but also expensive (180 pesos) and crowded.

Mentioned in 4 reviews

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Infinity2Diving - Deep water pool for PADI training and career development.

Infinity2Diving

4.8(13 reviews)
8.3 km

This is a spectacular dive operation!…read more I spent 3 days in the water with them and, aside from the nicest facility I've been to in ages, the crew of guides, instructors, and office peeps made this an incredibly easy, enjoyable, and comprehensive dive adventure. Most importantly, though, my small group had incredibly varied SCUBA experience and their team got everyone diving in a way best for them. I'm already planning a return visit. Never rushed. Never unsafe. Never pushed beyond your skill level... I cannot say enough nice things about this PADI 5-Star operation.

Infinity2diving is one of the more expensive dive shops in tulum. Which we are ok with as people…read morewho love to spend on vacation :) usually with a greater price one can expect a higher bar of customer service. Unfortunately that was not the case.The manager was somewhat dishonest and deceptive, although we take some ownership over not being careful enough. But we'll let you be the judge. Looking through these reviews we may be an isolated incident (or maybe it's changed) but for those who have high expectations for a dive shop who pay more, I would encourage you to think twice. The managers technique is keep everything ambiguous, and bait and switch... The dive we booked was 1 dive: "CENOTE OF YOUR CHOICE" the your choice part was important to us as people who've been to tulum once to twice a year for the past decade. We signed up paid our deposit which was non refundable. After we signed up we were notified that it was slightly over a year since our last dive (13 months) and therefore they offered a "free refresher course at casa cenote". Having signed up for a "cenote of your choice", we were under the impression that the refresher course was at casa, and we would go to a cenote of "our choice" since that was wait we paid for. When we got there it was clear that we didn't have a choice and we had to go to casa, which has had cases of E. coli and has a bad mosquito problem (much worse than other dive locations). After talking with the manager, who was nice but we felt a bit gaslit as what we signed up for. After much back and forth I just decided to proceed with casa (which was told as the ONLY choice, despite having paid for our choice), even though that would've been our last choice. Now the deception didn't end there. Having called a "free refresher course" you would've thought it was a refresher course tied to a real dive. Now it was 15 minutes of skills learning and maybe 10-15 minutes of actual diving. We didn't stop to admire any of the wildlife it was very in/out. Also in the email it says lunch will be served but there was no lunch (not that we were hungry but just calling them out for their shady email tactics of "we told you this over email") We really felt bait and switched bc we don't understand how you can advertise it as a free refresher course because it implies it's attached to something else but it wasn't. the entire thing was the course.... You live and you learn!! Two stars instead of one because we could've been more careful and asked more questions before we got there. Lesson learned!

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Infinity2Diving - Car wash Cenotes

Car wash Cenotes

Infinity2Diving
Infinity2Diving - Is Infinity2Diving the best dive shop on the Yucatán?

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Is Infinity2Diving the best dive shop on the Yucatán?

Casa Cenote

Casa Cenote

4.2(13 reviews)
10.1 km

Not a good place to eat at all. While the view is nice the service is Curt and half of what we…read moreasked for was unavailable. In the dirt parking lot the owner actually asked us to move our car so he could park his. While it was eight of us there he sat at a table across the room and never came over to say hello. Food was slow to come out and flavorless. Go drink a beer if you like but would not waste time with anything else.

WARNING! Someone broke into my car that was parked only 25 feet from the ticket booth. I went to…read moreCasa Cenote because it was a close drive from the Tulum ruins. I swam for about an hour or so and when i got back to my car, all the doors were unlocked when i was 100% sure i locked all of them them. I'm not the only person this happened to. I spoke to other tourist that afternoon and the same thing happened to them. They broke into another person's trunk and stole their belongings. Luckily it was only my cell phone in the glove compartment that was stolen. This place is a trap for tourist. Please if you're planning to go, don't leave anything in the car. I also did some research and noticed it happened to others in the past so please go somewhere safer unless you want your car to get vandalized! And I get that you have to be a smart traveler. Trust me, your car will get damaged and you can't even call the police. Even the car rental lady told me that the cops will try to get a bribe from you so make sure you hold your phone camera up and record him!! You can't win!

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Casa Cenote
Casa Cenote
Casa Cenote - Cerveza and relaxation

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Cerveza and relaxation

Koox Diving

Koox Diving

4.3(24 reviews)
7.6 km

Great diving experience here. Did the 2 tank ocean dive and saw Dreams Reef and then a nearby spot…read morewith some great underwater caves. Instructor Peggy was very patient and gave me a refresher before we got in the water. She checked on us frequently throughout the dive and pointed out unique fish and turtles, Will definitely dive with them again.

Do NOT book a charter trip with this company. If anything goes wrong, the owner, Chucho, will…read morepromise to make it right and keep your money. In May 2023, 6 of us were registered to go on the Southern Sport charter to Socorro through Ko'ox. We had *each* paid $5000 for the trip in advance. We boarded the boat Southern Sport (which was a dump, btw) and, after 24 hours, never left port because the boat had a mechanical issue. Because the operator canceled the trip, travel insurance did not cover the situation. Chucho, the owner, who was with us on the trip, promised us all that he would refund our money and make it right. "Just trust me." We had no choice, so I did. Chucho and his colleague Andrea promised they would pay on a payment plan over 8-10 months (no interest, but at least I'd get my money back). I agreed. I receive a payment in October and one in November. In December, Chucho asked if he could half it (claiming hardship) and wait a few weeks to receive it. Then he ghosted me - simply stopped answering and stopped paying. I am still ~$4,000 and the others are out their full $5000. Keeping our money was unethical and illegal. They got away with it with us -- don't let them get away with it with you as well.

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Koox Diving - Tour the Tulum (Q.R.) area

Tour the Tulum (Q.R.) area

Koox Diving
Koox Diving

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Cenote Zazil Há - diving - Updated May 2026

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