Great diving experience here. Did the 2 tank ocean dive and saw Dreams Reef and then a nearby spot with some great underwater caves. Instructor Peggy was very patient and gave me a refresher before we got in the water. She checked on us frequently throughout the dive and pointed out unique fish and turtles, Will definitely dive with them again. read more

Do NOT book a charter trip with this company. If anything goes wrong, the owner, Chucho, will promise to make it right and keep your money. In May 2023, 6 of us were registered to go on the Southern Sport charter to Socorro through Ko'ox. We had *each* paid $5000 for the trip in advance. We boarded the boat Southern Sport (which was a dump, btw) and, after 24 hours, never left port because the boat had a mechanical issue. Because the operator canceled the trip, travel insurance did not cover the situation. Chucho, the owner, who was with us on the trip, promised us all that he would refund our money and make it right. "Just trust me." We had no choice, so I did. Chucho and his colleague Andrea promised they would pay on a payment plan over 8-10 months (no interest, but at least I'd get my money back). I agreed. I receive a payment in October and one in November. In December, Chucho asked if he could half it (claiming hardship) and wait a few weeks to receive it. Then he ghosted me - simply stopped answering and stopped paying. I am still ~$4,000 and the others are out their full $5000. Keeping our money was unethical and illegal. They got away with it with us -- don't let them get away with it with you as well. read more

First used Koox in 2022 in Playa and Tulum. Rental gear was in rough shape, every regulator leaked and didn't look like it was cleaned. A couple mouth pieces had mold in them. Looked past it at the time because the guide was excellent. The same guide was supposed to lead a liveaboard trip to Socorro. Koox was charging significantly more than liveaboard.com but it was to include presentations by a marine biologist. I booked the trip with them for this reason. A month before the trip, no more marine biologist. When it came time for the boat to leave, all divers boarded but were told there was an engine problem. After waiting for the first night, in the morning everyone was informed the trip was cancelled. The owner of Koox asked everyone if they wanted a credit to go another time. Everyone advised him they would rather have their money returned. He said no problem. A few divers elected to go dive in La Paz to use some of the money that was to be returned. One concern on these dives was that the hand signal for low on air was ignored and ended up in low air situations 3 separate times on dives. It has now been 10 months since the trip was supposed to take place to Socorro and multiple divers have not been paid back thousands of dollars. Nothing but excuses from the owner of Koox, Chucho. Will never do business with him again. read more

I looked into a lot of dive shops around Tulum and I'm SO glad I ended up booking with Ko'ox! We did 4 different cenotes, the first day just us two and the second day another couple joined us. Our guide Victor got us in the water fast- even though there were 8 or so other dive trucks at the first cenote when we arrived, we were the first ones in the water so we had the whole cenote to ourselves each time. The speed might have made someone newer to diving a little nervous but Victor set our tanks up for us and was happy to answer questions and reassure us about overhead environments. He was clearly one of the most knowledgeable guides in the area given how the other dive guides greeted him. Getting in early also meant we saw the light rays at the necessary angle for the most stunning effects underwater. Cannot wait to go back and will use Ko'ox again. read more

My partner and I got PADI open water scuba diving certified with Koox Diving. It was a great experience and I'm SO glad I got certified here in Mexcio! We purchased the package ahead of time and did our e-learning, then did the closed-water and open-water dives with our instructor, Victor, who was a great teacher. In many places the closed-water training dives are done in a pool, but here in Tulum, we did our closed-water training dives in a Cenote! That made it a much more special experience compared to a swimming pool. We did 5 dives total. If you're on vacation in Tulum and considering getting scuba certified, I'd highly recommend Koox. read more

My husband and I took Intro to Cave Diving with Jesus Guzman (Chucho). This was one of the best experiences of our lives. We got to see beautiful cenotes, caves, and cave formations. It felt almost like being an astronaut--visiting places that few people get to see. I was a little nervous to go cave diving, but I always felt very safe with Chucho. He is very experienced and was an excellent teacher. Chucho is also very kind and I felt like he was not only an instructor, but a friend. If you are considering taking a cave diving course, do it! You won't regret it! It is an amazing experience. I 100% recommend Chucho--I can't imagine a better instructor! We are already planning another cave dive trip with Ko'ox. read more

Trying to have the best Dive Experience you can have? Then Koox is the spot. Luke our guide was knowledgable, fun and smart as shit. If you want that stereo typed experience then book here. We did both fresh water (brackish) and the ocean dive. Bring nothing , they have it all and even pack you a damn Coca Cola and and a sandwhich. Tear it up at Koox read more

Koox Diving - Scuba Diving Near Me - Tulum, ROO

We had the best day on a two tank dive at Dos Ojos with Carlos. From start to finish, Koox was organized, helpful, and friendly. They communicated quickly and clearly through WhatsApp. They were safety focused as we arrived at the dive shop. And Carlos led us through two magnificent dives in the caverns. I can't recommend this shop enough. read more

A group of 12 came to Tulum ready to experience something out of this world and did we come to the right company!!! Koox took us on a once in a lifetime Temazcal experience. I have heard many things about that Temazcal, but this was FAR from any of the things I've heard about. It didn't feel touristy, didn't feel contrived, or overdone but rather an experience that was unique and rooted in the culture itself. Koox provided transportation, communication, and immense guidance along the whole experience. Without our incredible guide, the Temazcal wouldn't have been the same. LOVE LOVE LOVE. read more

I had discovered Koox on Instagram as they are very active and post daily. We signed up about two weeks in advance for a tour of Dos Ojos Cenote and snorkeling in Soliman Bay. The staff answered my email inquiries within the hour. On the day of we met at the shop which is in town on the main road. We were driven by our guide to the Soliman Bay access point (a gorgeous secluded hotel). A captain took us out on a small boat and we snorkeled for an hour in the ocean. Then we drove to Dos Ojos and our guide taught us about everything we saw. We had a great experience. read more

I have dived many time with Chucho and Victor, it's been some of the best dives I have ever had. I took my advanced nitrox. with Koox diving and became a certified cave diver there too. I have dived Dos Ojos, Angelita, Carwash, the pit, and many many other cenotes. I also went on the bullshark diving from Playa Del carmen, it's incredible how close to the beach the bullsharks circle around, beautiful Creatures we saw 7 bullsharks including a pregnant one on my last dive in march. Defininately the best dive centre in tulum. read more

Dudee, this was one of the highlights of my trips. I almost skipped seeing cenotes but decided not to and thank the universe I did not. I'm not certified so I snorkeled. Taryn was so endearing and fun! She has the funniest stories about her diving experiences. I was the only one who signed up for snorkeling that day, and we left early so some of the cenotes were completely empty. So I got like a personal guided tour in empty cenotes. I think because it was just me we got through things faster, and were able to add a third cenote (they are all very different) to my plan! It was so awesome. Also she gave me so many tips about travel, the area, and scuba diving. My friend and I are hoping to come back in August, if we make it work we hope to get certified with her :) she's really calm so I think that would help with the nervousness I always get before diving. Everyone else that I met briefly at the dive shop were great too. I definitely recommend this place. AND DONT COME TO THIS AREA AND SKIP CENOTES THAT WOULD BE A ROOKIE MISTAKE THAT I ALMOST MADE *facepalm* ***If you're certified it's probably worth it to go diving in dos ojos! I will next time. read more

We had the best time on our day adventure with Piva Started with climbing the Coba ruins the tallest Mayan temple and cycled through the jungle was so beautiful then we stopped at a local restaurant to eat some Delicious tacos and fajitas After this we went to Punta laguna and entered the sacred Mayan land a shaman blessed us with a ceremony to ask permission to Gods for us to enter the location After a walk in the jungle followed by spider n howler monkeys ( they were so cute and very close, babies came say hi) we walked a little to a zip line over a beautiful lake ! We crossed the lake in a canoe and the best for the end We got into a sacred cenote was so refreshing after the day in the jungle Was very deep and very dark Felt amazing Was Batz n catfish all around Perfect day Ou à was very sweet n knowledgeable She took time it was very relax as we were the only couple She recommended great spots to go n eat read more

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I purchased a tour which was the coba tour and the tour guy was Ludo. It was a great experience, we enjoyed it very much and I truly recommend it. Ludo was the best, such a great easygoing, respectful , and knowledgeable guy. Thank you Koox for the tour and employing great people! read more

This place was amazing because they are community-based & service-oriented! If you have any sort of anxiousness (like me) they are amazing at adjusting to your pace and making you feel absolutely comfortable. My husband and I lucked out and ended up with private dives but were told that they only do groups when people come w/ friends or family. So no matter what, you'll feel fully supported by the instructor. We had Oliver who was so great at easing my initial panic and on our last day, we dove with Victor who made the ocean dive feel enjoyable even for a newbie! From the moment you walk through the door everyone clearly loves diving & wants you to have the best experience so you can love it too! Highly recommended!!! read more

Koox diving was a wonderful experience- we booked a full certification as well as cenote dives with friends who were joining us during the trip. Everyone was friendly and helpful during the planning portion of the trip and once we arrived. Our guide Seb was awesome- very knowledgable and a great teacher with lots of great diving stories as well! The casa cenote and Cozumel dives were our favorite and would highly recommend the dos ojos cenote/cave as well! Overall, great experience and great staff, highly recommend! read more

Diving with Ko'ox was certainly an adventure! First, I booked my ocean dive weeks in advance, but when I arrived I was the only one going on the dive. Regardless of the number of booked divers, Ko'ox was true to their word and provided two divers who catered to my needs and gave me a private tour of the Cuevitas dive site just north of Tulum. This level of attention helped a beginner diver like me relax and experience the chill diving in Tulum. Those who don't understand the mellow pace of Tulum might find be wary of the shack were we got our tanks, the little leisure boat that rocked in the waves or the used equipment. However, my dive guides were gracious, attentive, friendly and oh so patient. They told me about their routine, going on many dives a week and assisting all levels of divers. They have truly seen it all and know how to read people and their needs. With their guidance and my confidence in my training, I went along for the dives and felt so accomplished. I recommend doing two dives, one in the reef of Cuevitas and one in Casa Cenote. The reef included all the popular tropical fish and Casa Cenote, literally across the street, is a great introduction to cave diving. read more

Love this shop. Dove last year with them. Came back just to dive more cenotes. No brainer going with them again. They knew what they were doing. Super experienced instructors. Felt safe with them. It's run and operated by local folks. Pablo is an awesome instructor / guide. Dive with him, if possible. read more

We had such a great time with Marion, the best dive instructor you could ask for! I did not grow up around water and did not learn how to swim until an older age, therefore, I have never been comfortable & confident in the water. Scuba diving was never a thought up until a few years ago after traveling to Thailand and snorkeling around various islands. My mind was blown by the underwater world and I desired to explore more of it! The night before our scuba first class I did not sleep because I was so nervous, when we arrived to class my stomach was in knots, and when we got in the water my nerves were through the roof and did everything I could to remain excited. Marion's confidence, calmness, and professional demeanor were exceptional. She knew when I was feeling uneasy, could tell when I was second-guessing myself and was able to calm me down, to help me relax and to focus at one task at a time. I am not sure if I had any other teacher I would have completed the first or second day. Thank you, Marion, for your patience and working with me so intently, you made my first scuba experience so enjoyable! read more

Poor equipment, and the guide was not very friendly either. I complained about how old the equipment was as it seemed to be leaking during the dive, and the guy basically told me to get lost. The cenote was really great but this company almost ruined the day. read more

Dishonest shop with old equipment. We booked a cenote dive through Koox and the dive itself was beautiful. Our guide was ok...knowledgeable but a bit edgy and condescending. The catch is that much of the equipment is all old and in need of replacement. Wetsuits have holes (including the other ones we saw hanging in the shop, flashlights were dim and mine flickered on/off a few times during my dive. The owner, Ricardo, charged me for a BCD that I "broke" during my dive. I felt slightly at fault so I agreed but insisted that I keep the old one to repair myself since it would be a simple patch. He agreed, but AFTER I paid he informed me that I could not keep the BCD. I would not go with this company again. Divers have lots of options around Tulum. Exercise them. read more

A group of us (non-certified) booked the Discovery Dive Casa Cenote + Reef for our recent trip to Tulum. Our instructors were Taryn and Victor who were absolutely amazing - knowledgeable, fun, easy-going and professional. We began with a brief instruction on land at Casa Cenote. They didn't bog us down with a whole lot of instruction, but gave us enough to get going. We then headed down to the water and received some more instruction at the bottom of the cenote before venturing off with our instructors to explore the nooks and crannies in the clear water. It was very calm and peaceful and there were plenty of fish and things to see. The cenote was much larger than we could see at the entrance and seemed to go on forever underwater. The second dive was an ocean dive at a reef which was thrilling and challenging. A short boat ride over ocean swells and after a few more instructions we were flipping backwards off the boat and making our way to the ocean floor. The swells of the waves and the currents did make this dive more challenging but Taryn and Victor were so good at helping us adjust. We saw lots of fish including a lion fish and a lobster camouflaged in the coral. All in all, highly recommend! read more

I used Koox Diving to do a snorkeling trip two weeks ago. We went to two sites, including Dos Ojos. The guide was kind, professional, and knowledgeable. Someone from Yoga Shala recommended Koox Diving and I would do the same! A couple was stranded at Dos Ojos because their guide lost his keys, and my guide offered to give them a ride back to Tulum. Very kind! read more