5 stars. I've been coming here for all my tire rotations, and they've also fixed a few flats for me over time. Every visit has been smooth and straightforward. The customer service is consistently excellent -- professional, efficient, and respectful. What I appreciate most is that there's never any upselling or unnecessary labor recommended. They take care of what needs to be done and don't try to pad the bill. All around, a great store. I'll definitely continue coming back for all of my tire needs. read more

Exceptional customer service -- truly above and beyond The employees at this Discount Tire are absolutely awesome. They hustle, they care, and they genuinely want to help you out. Here's the backstory: I was driving home from work when my TPMS warning popped up saying my rear passenger tire was low. I pulled into a gas station to air it up, but it was losing pressure fast and wouldn't hold air. Since I drive an EV and don't have a spare tire, I knew I was in trouble if I didn't get it fixed immediately. Luckily, I remembered there was a Discount Tire just a few miles away. I was racing the clock because they close at 6 pm, but I made it there with about five minutes to spare. The moment I pulled in, a young gentleman named Ingmar saw the worried look on my face and immediately reassured me that they'd take care of me and get me in and out quickly. He grabbed a flashlight, checked the tire, confirmed it wasn't holding air, and got straight to work. What impressed me most was how far he went to help -- even though I wasn't in a bay and they were about to close. Ingmar looped in his manager, brought out a jack, jacked up my car right there at the air check station, removed the tire, did the dunk test, and found the culprit: a tiny staple. He patched the tire on the spot, inspected my other tires, and gave me helpful recommendations without any pressure. I was honestly blown away. He dropped what he was doing to help a stressed-out customer at closing time, and he did it with professionalism and kindness. I made sure to shake his hand, thank him, and get his name. This was hands-down some of the best service I've ever received at a tire shop. Because of Ingmar and the team here, I'll absolutely be back for my next set of tires -- and I'll be recommending this location to friends and family without hesitation. If you want a place that treats you like a priority and genuinely has your back, this is it. read more

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Amazing customer service. Fast repairs. I got a flat tire and I needed help fast. Left my car here over night and the next day was helped immediately. They didn't have my tire In stock so that took the longest. After three days they repaired it and I drove off. Thank you discount tire. read more

Walked in and had them look at one of my flat tires and they fixed it free of charge in an hour! They were busy and yet were still quick and efficient. I definitely recommend going to them. read more

I went down the street and paid $100 more for the same tires because I made an appointment, drove all the way to Discount Tire in Tigard on PCH for my 10 AM appointment, only to find out "your tires haven't came in yet, sir." They couldn't even be bothered to call me and let me know not to come in. Went right down PCH and paid $100 more to get the same tires at Les Schwab and get back on my way. I rule. read more

I picked up a screw in the treads. Tire was completely flat. I was also a bit overdue on rotation. After how I was treated yesterday, I will buy all future tires at Discount Tire. Extremely professional, reasonably timely for a walk-in despite being very busy, impressively competent - they had me safely back on the road without charge and with a happily adjusted outlook on humanity. This is the way a business should be run. Angel welcomed me with courtesy and efficiency. I had purchased tires here before, but not the set I'm currently running. When he informed me they price match, it was music to my ears. He inspected my tire to make sure it was repairable. I felt comfortable entrusting him with my keys and wheel lock. I did not catch the names of the two employees who fixed my tire and rotated the set, but they were equally professional, competent and impressive. Staff in the clean and comfortable lobby was great as well. I hope they all get raises. I will be back as soon as possible. They turned a stressful experience into a positive one. Thank you Discount Tire!! read more

Get there before opening if you can, because it backs up quick and you will be waiting! I previously had a reliable mechanic/shop but have recently had to venture out and figure out my own tire replacements. Their online system is pretty easy and gives you visibility to what's available and pricing is pretty good. The truck unfortunately had now arrived with the tires I originally ordered but they had on hand inventory and quickly let me upgrade since I wanted to be out of there. I was one of the first in, and still waited about 1+ hour for my tires to be replaced (granted I had two). I couldn't imagine coming in after and how much longer I would need to wait. Staff is friendly and checked in on status. read more

Once again, a great experience. I arrived close to closing after hitting a pothole and the shop was extremely busy...nonetheless they helped me right away and assured me the car would be done same evening. The service was quick, courteous, and personal. I have a beautiful new set of wheels, at a really good price, in record time. The manager followed up by phone to make sure I was getting what I wanted. Every detai of the customer experience speaks to excellent management. I couldn't be happier! read more

I've been going to Discount Tire in east Gresham for years and have been very pleased. Recently, my son took his 2017 Subaru Crosstrek to Discount Tire in Tigard and he had a bad experience. I am a mechanic and recently changed his brakes and rotors. I loosened his lugnuts with a star wrench by hand and put them back on the same way. When my son got his new tires installed today, they told him he needed all new lugnuts (they said they were corroded). They had him purchase a new set of lugnuts for each wheel for $50. When he paid and was about to leave, they told him he had a broken wheel stud and needed to get it replaced. They kept his old lugnuts and one of the new lugnuts. He left with the left front tire missing one lugnut and the wheel stud bolt. Since they don't do brakes or other repairs, he will need to take his car to Les Schwab to get the wheel stud replaced. Because I just did his brakes and rotors, I know his wheel lugs were perfectly fine? Some idiot there probably threaded a lugnut on the wheel stud incorrectly and then hit it with the air impact wrench, snapping it off. I do not recommend this location and will probably not go back to Discount Tire ever again based on his poor experience today and their poor response to breaking off his wheel stud. :( read more

Hey, I just got four brand new tires installed on my car. I got amazing fine service from the people in the office and in the shop I have wide rims. These were big tires so it required extra work and they had half dozen guys working on different tires and different wheels to get everything done exactly right and in an efficient way Yeah, great price great service. Great product. What more do you want? read more

I have been a loyal customer for over 10 years and continue to be impressed with Discount Tire's excellent service and quality in their work. read more

Terrible experience every time. They've scratched my rims, never set the tire pressure correctly (I always leave with warning lights on), and this time didn't even bother putting the valve caps back on. When I complained, I was told the light would "go away after 30 minutes of driving." Unsafe, sloppy, and completely unprofessional. Avoid this location. read more

Great service, very quick. Just needed one tire changed out and happy with the work. One star off bc I wish when I asked about filling all the tires up the guy would have just said no instead of chuckling and saying yes and then not doing it. But I'll be back. Discount tire always does exactly what discount tire needs to do. read more

Repeat customer to this specific out of the location. Arguably the busiest location in the chain, this visit was a 6 hour walk-in wait...but tires in stock. Best prices ~ with a little price checking & negotiation, purchased a full warranty package. The tire warranty has paid itself off. Yes, they beat Costco and usually have more tire choices. Best service ~ professional, courteous, respectful. Despite the line, the staff takes the time to focus on each customer's situation and is immediately able to give options safe and affordable. Walkable restaurants & bars to help pass time time. Again, crazy busy here but dependable performance. read more

Discount Tire - Helpful explanation ;) - Wheel & Rim Repair Near Me - Tigard, Oregon

Purchased a set (4) of Michelin's for my Honda CR-V. Prices were the same as Costco without the wait. Had a 10:15 am appt and was back home before 11am. Took a book to read while waiting and barely had time to even read a page, that's how fast they were. Best advice: if you're worried about having to wait too long, make your appt for an off-time during the week. The female sales person told me the best times over the phone before I made my appt. She was definitely right. Discount Tire specializes in new rims and tires, as well as wheel and tire installation, repair, rotation, balancing, and also does annual winter tire changes. They offer a free air pressure check too. Walk-ins are welcome or you can schedule an appointment in advance. They have six service bays and you can watch your vehicle being worked on from the waiting area in the showroom. Excellent customer service and friendly folks to deal with. Free Wi-Fi also. Highly recommend you give Discount Tire a shot next time you need tires. read more

The service and was excellent. The tires were installed in the time they told me. It is my second set of tires from this store.

Honestly a great experience, I set an appointment to switch my summer tire and wheels to my winter set and they got to me right away. Angel helped me out and explained the process and was very accommodating and professional. I highly recommend this discount tire. read more

Love this particular location. Easy to schedule appointments, no-nonsense and strives to get what you need, when you need it.

Very professional, expert, and quick to complete the job. Highly recommend. Very convenient location read more

Beware of getting the unrequested tire warranty in your billing. Added it to our bill without authorization. $174 for 4 tires. Sheepishly reversed the charge, but require you to waste your time by coming back to prevent fraud, which they already committed by adding an unauthorized charge. Check your bill before you leave! read more

Made an appointment for 11:00am. Got to store 20 minutes early, they processed me quickly, and waited. And waited. And waited while other customers came through the door and were serviced before my vehicle was even moved from the parking lot. After 45 minutes, I went up and asked why nothing had been started. Just needed balancing of tires .... Answer was some excuse about an issue with the team that was assigned to this work. At that point, my vehicle was then assigned to their "fast" team, and then they went to work. Took about 10 minutes to complete. If there's one thing that ticks me off is making an appointment and waiting that long for service. Staff should have kept me updated on status, but better yet, started work on my vehicle BEFORE other walk-ins Will be looking for another tire shop in the future. read more

Low prices on my tires and they had them done quicker than I could eat lunch at the bar across the street. They save me over $100 on a pair of tires for my sports car. I'll be back soon when I finish wearing out the back ones. read more

I had a flat tire and it wasn't fixable then come to find out I might as well get all new tires-super pain but Elijah helped me out and again when I needed help putting my spare tire back under my car (which they didn't do when I got my new tires) and he made my experience painless! He stays cool calm and collected and his help was very much appreciated!! Thank you Elijah!! read more

I had an incredibly disappointing experience at this location. * 6-hour wait time: I checked in at 1 PM and didn't leave until 7 PM, even though the shop closes at 6 PM. My car wasn't brought into the bay until 6:30 PM. I understand it's a busy time before the holidays and the rainy weather may have caused delays, but this level of inefficiency is unacceptable. * Damaged my wheels: They scratched my wheels during the service there are multiple long and obvious scratch marks. Luckily, I had photos of the wheels taken before and after, which clearly show the damage. * Improper tire inflation: Three of my tires were inflated to ~40 PSI, and one was at 55 PSI, even though my tires are rated for 36 PSI and should be accordingly to owners manual and weather. * Neglected details: They didn't even put my original air pressure cap back on one of the tires that I had bought separately. * Poor communication: When they handed me my keys, they simply said, "Have a good night." They didn't explain what services were performed or provide any recommendations for care and maintenance of the new wheels. I was shocked that it took that long, I would have like some sort of brief summary report of the service. Additionally, I called ahead to get a quote for specific tires, only to come into the store and find the price was higher than what was quoted over the phone. The service person didn't initially clarify that the higher price was due to the tire warranty being added. I had to ask why the price was different, and only then did they explain extra for the warranty. This lack of transparency felt misleading and frustrating. On top of these issues, I noticed their shady practice of lifting cars outside the garage in the parking lot to work on them. This doesn't feel professional or safe. The parking situation is also a complete mess--the lot is too small for the volume of cars, making it difficult to park or navigate safely. While the staff seemed to be constantly working, the overall quality of service, organization, and communication was abysmal. I cannot recommend this location, and I'm leaving this review in hopes that they improve their processes and customer care. I am very dissatisfy and upset with their quality, damage to my wheel, now I am wondering if it was properly balanced. I am honestly afraid of going back there to be service and be made to wait another half of my day there. It may be minor issue but all of it combine on top waiting 6hrs when being is not acceptable. read more

The shop cancelled my appointment when my bank cancelled a stale pending charge on my card which is normal at banks, but they did not contact me. When I showed up, no tires, no appointment. But it was a good thing. The kids working in the shop were yelling at each other over blaring rock and roll, laughing, throwing rags around. I wouldn't let these kids put tires on my car. I won't let them within a mile of my car. read more

On my way to work, I got a low tire alert and found that I had unfortunately run over a screw or bolt that was now lodged in the tread. I needed my car to get to Seattle the same day and the guys at Discount Tire were super helpful and quick to get my tire repaired. Shout out to Alex for helping me get on the road again so quickly. The two young men who repaired the tire were extremely conscientious and professional but I unfortunately didn't get their names. Great experience with the team at this Discount Tire. read more

20 Year customer - perhaps 10 vehicles and dozens of tires. Service has plunged. Took my 2022 Audi SQ5 and a set of $3K forged Vossen wheels. Bought Michelins and asked that adhesive from old tape weights be removed, and to be VERY CAREFUL with the wheels. Here's what I received: None of the adhesive was removed. The wheels were scratched during tire mounting, and mounting to the vehicle. My leather steering wheel was scratched - how, I can't even imagine. And now, the wheel weights have come off. Tried twice to reach a manager by phone (today was the last) - no call-back. The whole thing is almost unbelievable. Done trying to resolve. Taking repair work and future business elsewhere. You should too. read more

Customer service was amazing. My new car came with an air pump instead of a spare tire. I got a full size wheel and tire for less than buying a temporary spare online. Sales guy and manager made sure I had what I needed and I saved a couple hundred bucks. I highly recommend Discount Tires over the other guys tire store. read more

They're great! I bought my tires in Bend and brought my car in for a rotation and they were pleasant and quick and repaired a tire that had a screw in it without a charge. I LOVE this business. read more

Absolutely outstanding service last 10+ years. Have given very generous credit on warranty replacement, always professional, can't say enough. If you see my other reviews, I'm picky. read more

Stopped in to pick up some tires for my son's company in Alaska. A friendly woman helped me as soon as I came in the door and quickly found the tires. She then met me at the bay and loaded them into my car for me. A quick and easy transaction that I appreciated. read more

Drove from Colorado with a bad wheel. Andrew at the Oregon City location called Philip at the Tigard location to find a wheel for me to make it safely back home. Philip was able to find a wheel and tire for a reasonable price. Thank you so much to Andrew and Philip for going above and beyond. I greatly appreciate it. Thankfully I made it Oregon safely. read more

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Horrible, terrible, scam company who damages your car and refuses to take responsibility for it. Had 10 am appointment for new tires. I was impressed they got 5 tires done in under an hour. I was not impressed when I was washing my car and see my front right tire is missing a lug nut and the wheel stud had been sheared off. After many phone calls to discount tire, they finally admit yes they caused the damage, but they somehow claim not their fault and they won't pay for damages they caused, but hey they gave me a cheap ass, double size lug nut to replace the factor OEM $13 lug nut they broke. Now I will miss work to get my car fixed out of pocket. They are called discount tire for a reason. Go anywhere else, they hand you back your car with less lug nuts and studs and don't bother to tell you. Probably hoping you will not notice the damage they caused. Manager Tony will destroy your car to make a sale, endanger your life and think he knows better then HONDA who spent hundreds of millions designing the car,, but no big fucking tony knows better. Whatever it takes to make the sale, fuck customer safety just approves shearing off studs and lugs nuts and not bothering to tell the customer. read more

Had two tires brought in. They were delivered on time, I wasn't asked to buy more than what I came in for and it took less than the recommended time. read more

Discount Tire - Wheel & Rim Repair Near Me - Tigard, Oregon

Really poor experience here. I went in yesterday, around 10 am, to get two tires put on. Paid for the tires/services, and was quoted 2-2.5hr wait time. Knowing I was a walk-in, and that appointments are prioritized, I acknowledged that and waited. After 3hrs waiting I came back, asked for a time estimate, and was told that I'm the next up and would 100% be out within 45 mins. Waited patiently, another hour passes and the attendant comes back saying it will be another 2-3 more hours wait. Why? My entire day was wasted here due to their miscommunication. I had to take the car due to having an obligation at 4pm and since they're closed on Sunday they told me to come back on Monday. Had they told me at 10am that it wasn't looking good for today, I wouldn't have wasted my time. During the entire experience I was quoted anywhere from 1-4hrs, which varied depending on the person I spoke with. As of today (Sunday) I'm out $300 and still no tires. Will go back tomorrow but only because I've already paid (they refused to refund) and I need the tires on. Otherwise I would have went somewhere else. read more

Wow. The team here at Discount Tire is really really remarkable. Phillip got me set up with 4 new tires. And then helped me with certificates for the tires. The team then later responded to my emails and helped get everything squared away. The manager Tony Non is a really nice guy. The team here really cares about you and your tires. And it really shows. Never buy a tire or wiper from any other company other than discount tire. There is simply no reason to ever go anywhere else. These guys are great. read more

Discount Tire - Wheel & Rim Repair Near Me - Tigard, Oregon

Scratched up my rims I took in to get mounted. Discount Tire may be cheap, but they're cheap for a reason. If you care about your car and rims, take your vehicle somewhere else. read more

Discount Tire - They damaged my wheels when mounting them, will not be returning - Wheel & Rim Repair Near Me - Tigard, Oregon

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E X C E L L E N T support & customer service. Bought a set (4) of new Goodyear Assurance A/S quality tires at a very competitive price but, particularly, with a superb disposition by Phillip -- store Mgr. and the team at the Tigard store / SW Pacific Hwy 99: Dean, Sergio, Tania & Co., kind and courteous techs. Well trained. The tires met my (somewhat obsessive) expectations but the service and customer skills were exemplary from a professional and personal perspective, i.e., efficient, friendly, knowledgeable. Would most definitely return and highly recommend this DT. Kudos. Sincerely ... Happy Customer. read more

Came to check a tire, that I know for a fact it doesn't have a nail, it's a defective tire and the guy is arguing with us that there's a nail on the inside wall... Tire came with a 40,000 miles warranty for defects but they just want to take money away from the customers, will definitely take my business elsewhere. Why reply to the review with a link that can't be accessed? If you really cared you'd sent a msg. read more

Came in to get my tire repaired. It was so fast and efficient I ordered 4 new all-weather tires. They got them in 2 days and I had an appointment the same week. Phillip assisted me on my visit and this company is very lucky to have someone like him working for them. He is calm and reassuring and did everything to make sure everything went smoothly. I cannot recommend this business enough, if only to experience what true customer service feels like. Phillip deserves a raise and this business deserves its 5 stars. read more