The Customer Experience is a 10/10!!! The team makes you feel seen from the moment you pull up throughout the entirety of the service. Awesome!!! Gabriel scheduled the appointment, Trevor greeted and got me all set up for service and Alexis updated me on the service and checked me out!!! Great Friday!! read more

Very shady experience at this location. I brought in a brand new back right tire sensor from AutoZone. They checked it first, told me it would work, charged me a $25 service fee, and said the car would be ready in 30 minutes. When I came back, they suddenly told me none of the sensor batteries were working and that it wasn't working at all. That made no sense since they had already checked the brand new part before taking my money. After I pushed back and asked for my part and refund, a few minutes later they came back saying, "Oh, it's working now." That alone felt dishonest, and then they also tried to upsell me on lug nuts I did not ask for. I would not trust this location. I recommend going somewhere else. read more

Wow super great servicie this location rocks Im hands down i will like to say THANK YOU TREVOR AND CREW besides be last day of the year and late he was friendly very professional and over all a great human, from now and on i will came back yo this location I'm very IMPRESSED FOR THE CUSTOMER SERVICE THEY GIVE I will definitely continue coming to this location for future tire services... read more

What could have been a really stressful day, turned into just another Wednesday thanks to Josh and the team at Discount tire. I was driving my two boys around with two nails in the tire without knowing!! They gave me a time estimate of 45 mins and they were done in an hour (they're very busy!!!!). An hour is a win in emergency situations! Josh and the team walked me through what they were doing every step of the way and I appreciated being included in the communication process. I will continue going here for all my car/tire needs. read more

Discount Tire - Tires Near Me - San Diego, California

I had such a great experience at Discount Tire during a really stressful situation. I got a flat tire and had to be towed in, and the team was incredibly kind and helpful from the start. Cornelio went above and beyond to try to get my tire fixed quickly so I could get home to my newborn, which meant so much to me. I later realized I had a warranty through another company, and the team was so understanding. They even gave me a tire to safely get home so I wouldn't lose my warranty. They truly saved me from a lot of extra stress (and another tow!). I'm so grateful for their kindness and honesty--highly recommend! read more

I do not recommend this location. I needed to replace the back right tire sensor, so I bought a brand new part from AutoZone and brought it here for installation/programming. Before charging me, they checked the part and told me everything looked good and that they would be able to program it. They charged me a $25 service fee and told me the car would be ready in about 30 minutes. When I came back, the employee told me that none of the sensor batteries were working and that it wasn't working at all. That made no sense, because they had already checked the brand new part before taking my money and said it was good. I challenged that, asked for the part back and a refund, and walked back into the office. A few minutes later, suddenly I was told, "Oh, it's working now. Everything is perfectly working." According to them, it was some kind of malfunction. That did not feel honest or professional to me. On top of that, they also tried to upsell me on new lug nuts, which made the whole experience feel even more shady. My overall impression is that this location is untrustworthy and pushes unnecessary add-ons. I would rather go to another Discount Tire location than deal with this one again. read more

I receive outstanding service every time I go. I've been a customer for over 5 years now. They always fix my flats for free. With all of the construction going on all over San Diego, I'm constantly getting nails in my tires and they always remove them at no cost as long as there is no major damage to the tire. Last year one tire was so bad I had to replace it but I went ahead and replaced all 4 since they were also worn out and balding. When they recommended the tire warranty, I didn't think twice about getting it and I'm so glad I did because it came in handy. I took my car in yesterday for another nail in my tire. The damage was so bad they had to replace the tire but reminded me about the warranty I purchased a year ago and they replaced it for no additional cost because the warranty covered the tire replacement. That was a $200 savings for ONE Michelin tire. Plus they balanced and rotated my tires for free that was also part of the original tire purchase (which I completely forgot about until they reminded me). My husband and I trust them completely with our cars' tires. Oh, and I've never waited more than 30 minutes to an hour for flat repairs (time of day and how busy they are may also affect how quickly you get taken care of). I highly recommend them! read more

The customer service is top notch they came and told me what was wrong with my tires and my lug nuts there was no hassle that was no pressure I went ahead and bought my lug nuts it was a simple recommendation everybody here is working with their smile except for maybe one person with a lil attitude but other than that everybody here is fine kind The weight was not long and they worked really fast I was in and out and about 30 minutes The price wasn't bad either it didn't break the bank read more

Discount Tire - Tires Near Me - San Diego, California

I had an awesome experience with Discount Tires on Palm Ave. I had scheduled an appointment for Monday at 8 AM, having ordered my tires on Friday. The morning of, I got a call from Temo letting me know that my tires were behind schedule, so I wouldn't show up and be disappointed. He was super considerate and gave me the option to buy what was available in stock right then, since I had to be at work at 9 AM. Great value for the price ! Though I wasn't able to get the original tires I'd ordered, I appreciated Temo's communication and willingness to help. He said he'd call back once the tires were ready, and he did! The best part? I arrived to find my tires were already there, and even though Temo apologized for the delay, it honestly wasn't a big deal. They got me in and out in no time. Big thanks to Temo and Manny for the quick and efficient service! You really turned a potential inconvenience into a smooth experience. Highly recommended! read more

I stopped by this Discount Tire to get my tires inspected and properly filled with air. I arrived a little, so I was asked to wait a little bit. As soon as they opened, I was asked to drive my vehicle up for inspection. The inspection was quite thorough, and I received good news about my tires. Other than being underinflated, which they took care of right away, they a detailed report on my tires and approximately how much life each tire still had left. The young man who provided the service was very friendly and knowledgeable. The only drawback to this location is that their parking lot is rather small compared to most, but it works. read more

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Only for convenience but that might be going out the window. Came by to get my tire pressure checked and there was a line, not a problem. The problem is that I am waiting not realizing the 2 other cars infront of me still have not been serviced. So I am blocked in as another car enters the queue and an employee still has not come out. Finally the front car honks it's horn. Eventually, an employee comimg from his lunch break with a chick-fil-a bag in his hand says he'll be right with us. This shop needs to get their communication going. I know the service is free but come on. We should have to be on the poor end of customer service. I'm writing this up while I wait in line. It was supposed to be quick and easy. read more

Great service! Came in as a walk-in, it was quicker than I expected (got 4 brand new tires)

have been coming here for many years. staff is always courteous, amazing hard workers. they are always superior. come early or u will see a huge line....thats how much the public appreciates them. they all need raises .... read more

Always great customer service. Usually faster then most places. Great prices on tires as well.

Customer service terrible I've been to this place four times to patch the same tire and they don't know what they're doing. I've had a constant leak in the tire since I bought it after the first week. . They refuse to replace it and now they don't wanna patch it either find another place and don't buy their tire warranty. read more

Pros: Conveniently located off the I-5. Customer service is fast, friendly, and professional. Reasonable pricing. Public restroom and decent waiting area. Offers text message and email updates. Military friendly. Cons: Misleading sales. I was sold tires under the guise of a solid manufacturer warranty and a certificate for repair, replacement, or refund. What???? Double protection on run flat tires?!?!? I was sold! A few months and 4K miles later I was informed by our dealership during routine maintenance of a sidewall bubble. I immediately notified Discount Tire of a tire defect. A week later during install I was charged for an increased replacement certificate and notified the warranty only covered tire tread. I unsuccessfully explained a sidewall bubble within a short duration of time was likely a manufacturer defect (component contamination or incomplete bonding during manufacturing will appear within the first six months of service). Needless to say the manager although calm was extremely condescending, dismissive, and unfamiliar with the manufacturer warranty. I was instructed to call the manufacturer and he would save the tire. I was also informed the replacement certificate fluctuates based on the cost of the tire (at that time). read more

Discount Tire - Sidewall Bubble - Tires Near Me - San Diego, California

Asked for tires, but they ended up not putting on the tires because they broke one of my wheel studs. Told me it wasn't them and then they told me I can't leave until I tow it out. read more

I had a Nail in one of my Tires and The Guys had it Off in 15 minutes. Louis and his Crew had me out of there in No Time. They're always Packed at this Location but from what I saw they Don't Mess Around here. If you Need Tires or Repairs, this is where to Come in Otay Mesa West area. read more

Discount Tire - My Honda CR-V having a Nail Removed from a Tire - Tires Near Me - San Diego, California

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My favorite place and it was faster I ever see .. 6 years alway come here never have problems but this month wow it was like nascar pit faster I ever see whoa ... but hey great job team thank you!! Less hours for 4 tire and sensor read more

I spent more money for better customer service and it was worth it. I never have any issue with this discount tire location. Came in late for my appointment and still took me in. Tire rotation was quick and easy. It's always key to book an appointment. I was in and out in under 20 mins. read more

Discount Tire - Palm discount tires - Tires Near Me - San Diego, California

I have been going to discount for many years for good reason. The prices are great and their service is amazing. I set an appointment online and once I got there I was out in 35 minutes with four new tires! Then I go there and have the tires rotated every 5000 miles. A great deal! read more

Albart for set of tires less than a month ago one of them had a flat tire came here. Spoke to jessy and he just gave me a new one very fast very cool very professional for sure. Recommend this place. read more

Discount Tire - Tires Near Me - San Diego, California

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Post for awareness.... Visited this location Saturday, in need of 2 new tires. Loved the ability of making appointment online. Greeted promptly upon arrival as it was clear that they were not busy. Was extremely disappointed when only ONE option for tires was presented. (CHEAPEST) Not sure if it was the pajamas or not washed hair that gave salesperson impression I was in market for affordable tires. Asked if tires recommended were comparable to 2 tires I purchased from AMERICAN DISCOUNT TIRES 2022. He didn't allow me to finish sentence and responded YES! Was advised car would be ready in 40-45min. It was!!! Here comes the WARNING..... CHECK YOUR BILL BEFORE LEAVING LOCATION!!! Addition charges NOT authorized were added. Shame on me for not checking detailed receipt. He added extended warranty NOT NEEDED NOR WANTED along with other BS fees! read more

Jesse was awesome, all of the workers were on it. My F150 looks great with new Cooper Tires. Best deals. All of my cars have tires from here, never disappointed. read more

Discount Tire - Dog ready for a ride. - Tires Near Me - San Diego, California

Great service. Fast, friendly and do an excellent job. Best tire place ever and good energy too!

I showed after work. Place was crowded, figured they would turn me away, they didn't. Irwin, check my car, recommended what I needed and made it happen. I had a mail and other tire needed to be replaced. Not even an hour later, Leo kindly gave me my keys and I was on my way. Awesome place. read more

I visited the location on palm ave off the 5 freeway to ask about the "so called 60,000 mile warranty" of my tires and assosiate told me the best he could do is give me a discount for a new pair of tires. So keep in mind the so called warrenty on the tires you buy is not a real warrenty. Your better of going to costco or walmart for new tires read more

This is my second time going to this discount tire. Great service, Josh was great. 10/10 I highly recommend coming here for all your tire needs. read more

This location is the best! They are always so friendly and helpful. They do free tire rotations and are so quick! Also, I have never felt that I have over paid for tires, very fair pricing. read more

This place is great all around. They provide excellent customer service and produce fast results. I came here after getting a nail in my tire & was able and o make an appointment for the same day. They got the tire patched and placed back on the vehicle in 30 minutes. The business is ran like a well oiled machine. They get so many cars in and out but are very professional and quick about it. Jesse was very helpful and I will definitely return when needed! read more

I needed one of my tires repaired asap. I usually go to the one in del Rey. But decided to come here because there wasn't a wait at all. I wanted to add how absolutely awesome and pleasant the staff were. I noticed they were updating myself and all the other customers on what they are doing and how long it will take them to finish the task. Kudos to the team!!! read more

I have finally come to realize discount tire is not a tire company they use to be. I was a loyal customer and have purchased my tires there for almost 30 years. I purchased new tires on my Challenger from this store a couple of years ago. My wife drives this car to and from work. We don't do burn outs or fast turns or even take long distance trips. This is a commuter vehicle. The last couple times I came in to get my free rotation they do an inspection on my tires and consultant with me that I need to replace my tires. The last time I came they did decide to rotate my tires per my request. This time on Thursday last week they told me that rotating the tires would do me no good because each tire has the exact same tread wear. I was blown away from the answer the assistant tech gave me. Clearly the tires do not have the exact same tread wear. I questioned the service assistant by asking him the question; Do you think the rear tires also turn when I steer to the left or right when driving my vehicle? (Kind of like a quadra steer vehicle) The assistant tech said, yes, they do. I stated to the assistant tech, that these tires do not have enough mileage for them to be replaced. The assistant tech stated that if you want to check the warranty of your tires to see if they will give you some sort of credit back and apply them to the new tires and he would gladly look into this and see if I could receive a credit. I told the assistant, no, I don't want new tires. I then asked the assistant tech; so, you won't rotate my tires? And the tech answered, NO, I will not rotate your tires. And by the way, I received a notification email from Discount Tire today letting me know that their records show my vehicle may be due for a free tire rotation and wants me to book a free tire rotation appointment. I am local here in IB. I will let everyone know if I am asked where to get new tires and I will strongly advise them never to come to Discount Tire. read more

Discount Tire - Email reminder from Discount Tire for a free rotation - Tires Near Me - San Diego, California

Discount Tire is always my go-to spot! This time, Josh was really helpful and very friendly. We were in and out within an hour and that was for 8 new tires (4 tires for 2 cars). Josh helped us select the tires that would fit our driving frequency and wasn't super pushy about selling us something extra pricey. I will definitely be back if I ever need anything! read more

I came to switch my Mustang tires, and the entire team, especially Joshua, provided excellent customer service.

I went in to get a new set of tires and Joshua helped me out and made the whole process easy. He's very nice! Make sure to ask for him the next time you're at this location! read more

Had my tires checked for air pressure and got assisted by Quin. He was very courteous and professional in dealing with customer. Great job and outstanding customer service QUIN! read more

Took my truck in for a tire rotation and had them change the driver side wiper blade. As I was leaving I noticed there was a piece of packaging still on my hood so I got out to grab it and noticed a new small dent right next to the trash. I called them when I got home and Jesse said to bring it in tomorrow and talk to josh the manager. Next day I bring it in just to have Josh tell me he did the work himself and that there was no way they could have possibly made that dent. I told him I just washed my car and wiped down the entire body right before I came to discount tires and I know for a fact there was no dent previously. He said "there is no tools that they put on the hood and the wiper blade is plastic/rubber and wouldn't even dent it if they dropped it from 5 feet above"... however I was watching them do the work from the office(my phone was dead) and saw them literally throw the new wiper blade onto my windshield and then removed the old wiper (which is metal)and put it right there on the hood with all the packaging. He said it was most likely a rock or even something falling out of a tree... this is a new f-150 and I have had it for a year and there are no dents on the entire hood! Now I have to go to corporate claims because Josh wouldn't admit to the fact that he dented my hood saying he's been doing this for years and never damaged clients vehicles and that it's my word against his. Be a man and take responsibility for your actions and learn from your mistakes!! Put down a moving blanket on the clients hood if your going to be careless and do a sloppy job... just because they are fast doesn't mean they're good... moral of the story change your own wipers lol read more

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I can't say enough about the customer service at this place. Every time I have come here with a tire problem, it has been fixed quickly , efficiently and with great care. These people are well trained in their jobs and do them well. I have been a customer here for over 10 years and do not think of going anywhere else. read more

I was leaving for vacation on Sunday and, if I couldn't get tires quickly, I was going 1000 miles on banana skins. despite waiting until the last minute, I called half an hour before closing on a Friday night and got set up with an appointment Saturday afternoon. despite showing up two hours early and intending to drop car car off, they got me out the door on some new tread in about an hour. Kudos to Faust for being honest over the phone about my last-minute choices. (Some places would bait you by telling you they can get a specific product to get you in the door, then give you the actual wait time of days and switch you to different choices.) read more

Discount Tire - The lizard that walked up to say hello while I waited under their tarp. :) - Tires Near Me - San Diego, California

Great service and quality and value that you would want for your car, managers and workers very helpful