Always nice but the air check person at every one of these stores takes forever and it's like they don't like what they do. Always about 30 minute wait for air check although I appreciate them read more

Such a great experience from beginning to end. I had an appointment at 9:15 and although they didn't start on my car at 9:15 they still had me out of there by 10:30. I had all my tires replaced. I was greeted when I walked in and the staff were friendly and all in good spirits. Logan assisted me and showed me different options as far as tires go. He also was very knowledgeable answering all the questions I had. Evan worked on my vehicle and was pleasant and kind. I just all in all had a positive experience and would recommend this location to others because of it. Definitely make an appointment but waiting in lobby is comfortable. The chairs are always comfy. Wish everyone had chairs like theirs.lol Anyways, I feel safe driving now and my car is riding very smooth. Thank you Discount Tire. Logan thank you for going above and beyond. All tires with certificate under $1,000. Definitely reasonable. read more

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Outstanding customer service from the beginning to the end. Special recognition for Logan and the Discount tire team for quickly handling my flat tire problem. read more

Pointed me in the right direction in the way of tires. Didn't try to oversell on more than I needed I I did n t do business with this particular location but with a location much closer to me. They did have a lot to do with me keeping my business within the company. I will definitely recommend this shop yo friends that live in the area. read more

All I can say is wow!!! My service was amazing here as always! Jessie L. helped me immediately and was super friendly and was able to guide me in the right way for how many tires I needed and any other recommendations! The service team got my new tires on in a flash and I was out in less than 30 minutes!!! YOU GUYS ARE AWESOME !!! Thank you for helping me out I will be back ! read more

Discount Tire - I got three new tires, he didn't make me get 4 which is new, usually I'm forced to buy the whole set. Not here Jessie was awesome ! - Tires Near Me - San Antonio, Texas

Visited from from California and the tire pressure on the tire of rental car was low. Took it to discount tire before going to the airport for inspection. Jaelen and Matthew were very professional and helpful. Staff fixed the tire and I was on my way within 20 minutes. My visit to San Antonio was already a great trip, but my experience with Discount Tires put an exclamation point on an already great trip. Thank you all! read more

This review is strictly about the service of Jesse. I was 2nd in line and he was the only one at the counter. He went out to help the customer in front of me. Upon returning, he didn't acknowledge me at all and went to answer a ringing phone. He then began to help that person. I found that rude and dismissive. Not sure his reasoning but everyone else has been great. read more

My front tire has a noticeable gash in the side wall but they refuse to replace it even though it was still under warranty, I've been to multiple locations and was told side wall damage should be replaced immediately but I guess that doesn't apply to this location. Won't be shopping or doing business here anymore read more

I would like to extend my heartfelt recognition to Mr. Gabriel Gonzales at the service desk. I've been visiting this location for several years, and today I finally took the time to share my appreciation for his exceptional service. A little over a year ago he helped me select the best tires for my needs as I explained to him the road and weather conditions I usually confront through out the year. Best tires I got and price beat the competition. Mr. Gonzales consistently demonstrates professionalism and kindness, regardless of the situation. Today, 8/14/25 I witnessed him handle a frustrated customer with remarkable poise. Despite the customer's agitated tone, Gabriel remained calm and composed, de-escalating the situation with empathy and clear communication. He assured the customer that he would resolve their issue, and by the end of the interaction, the customer appeared genuinely satisfied and at ease. After assisting that customer, Gabriel turned back to the line with a warm smile, ready to assist the next person waiting. This level of dedication and professionalism is rare and deserves recognition. It's this kind of customer service that keeps me coming back. Mr. Gonzales exemplifies what it means to be a customer-focused employee, and he truly makes a difference in the experience here. Thank you, Gabriel, for your hard work and commitment! read more

Clayton went above and beyond. I don't write reviews ever but he deserves one. Worked with my situation and got the job done. Will be coming back read more

All the guys here were super helpful! Worked with Alex, Clayton, and Gabriel on getting setup for tires for my truck. Highly recommend this location and these guys! They are busy though so make sure to set an appointment! read more

Great location and great service! I walked in and Had my tires rotated and had my windshield wipers replaced. Victor was very personable and helpful!!! read more

This is by far my favorite Discount Tire location in San Antonio! Sadly I have to come here twice this year for running over things I shouldn't which resulted in flat tires. While this is a busy location they will fit you in as quickly as possible. The garage is quick to get back to you if anything aside from a normal patch is required. Even if you do need tires, the price is affordable and comparable to other vendors. This will always be my go to! read more

I definitely suggest making an appointment since they're so busy - obviously a good sign that they're great at what they do! I made an appointment and was in/ out within the hour after checking in, having someone inspect the car & getting new tires. Multiple people walked in without appointments and were quoted an hour wait time. Prices were decent enough considering tires are expensive - they didn't suggest getting the highest priced tires which I appreciated. They told me which tires were currently on the car and gave me an estimate then asked if I wanted to keep the same brand tire. Explained their warranty program and even asked if I wanted to replace the spare tire since it was the original tire from my 2009 vehicle Would definitely return if/ when I ever have tire issues! read more

As always this location never ceases to amaze me! Ordered tires online Sunday 8/13/23 and scheduled for installation Wednesday 8/16/23. Get a call from Jeremy mid morning Monday 8/14/23 said tires were in and if I would like to come in that day. I set a time got there was greeted by Chris G I believe and he set me up and they got started and Collin and another guy had them put on in no time! Thanks for the excellent service as always! Jerry (Mgr) there runs a great store! Ohhhh, while I was ordering online they were having a $150 off special that I got but FYI you need to make those transactions online. read more

I have used Discount Tire for years. I believe this was my first time to use this location and to make an appointment online. When I arrived, I checked in, and my car was pulled in right away. My appointment was for 10:30, and there was a bay reserved for me (see pic). My car was done at 10:45! Fastest service ever (only had front tires replaced). Will continue to make appointments online! read more

Discount Tire - Tires Near Me - San Antonio, Texas

Rudy is awesome! Customer service with a smile & double checked tire that was low. Thanks

I scheduled an appointment for 2/26/24 at 0945hrs. for a tire repair, rotation and balance. I arrived at 0915 and talked to Michael who looked at my tire that needed repair. He stated he had to order from another store and have it picked up. He stated it would be 2 hrs and I advised him I would wait for it. He came and told me that the tire was on the way and they were less than a mile away, that was at 10:40am. An hour later at 11:45am I asked Michael did they arrive with the new tire and he said they just picked it up!!! I told him " you told me they were a mile away about an hour ago? He stated that's what they told me! This location doesn't seem to know what's going on with anything and they seem to be in a state of confusion. They offered to refund me $26.00 for my tire placement but that doesn't make up the 4 hr. wait when they told me it was a mile away and now it's two hrs later and still no tire. I always go to the Leon Valley location and will never return to this location that seems to be mismanaged and incompetent. RC read more

Discount Tire - Tires Near Me - San Antonio, Texas

I just spent $1600 on 4new AT tires and they have a bad vibration. After waiting two hours to get the tires installed. I am waiting again for them to rebalance them. Not happy at this point. I will post update after they are rebalanced and see how it drives. Jon C made it right. The other discount tire place didn't balance the tires correctly. Ok update, they swapped out the tires with BFG K02 tires. Much better. read more

Discount Tire - New tires - Tires Near Me - San Antonio, Texas

I stopped by after getting a nail in my tire and had to get the flat repaired. I scheduled an appointment online right when they opened and the service was fantastic. I was seen right away and the flat was repaired. I was in and out in under 30 minutes. The staff was very knowledgeable and provided exceptional customer service.The true bonus is that they don't charge for flat repairs or even to check your tires and put air in them. I always get the tire protection plan($20 per tire) which basically covers any tire damage you have with a tire you get from them and they will replace or fix it. I will always stop by here for any tire issues. read more

Discount Tire - Rim display - Tires Near Me - San Antonio, Texas

This place fucking sucks. Was there for 3hrs and my car had yet to be touched. I needed one tire changed and I saw countless people going before us. Avoiding this location from now on read more

After running over a tree branch that I did not see behind me and someone hitting a big piece of wood that shot across the lane and hit my tire and then the idiot light coming on about the tires. I stopped off at this Discount Tires. The parking lot was packed. I have no idea what's going on, but there were a lot of us waiting to get our tires checked, the employees were out there guiding people trying to get other customers that were not waiting for tire checks in and out and they did a great job protecting each other from getting run over. Collin was the young man that assisted me this morning. He checked the tires and added air and the idiot light went away and then he visually and physically checked each tire after I told him the story of the tree branch and the shock to my tire. Fortunately, nothing seem to be damaged, and I was sent on my way. Collin was courteous and friendly, and had a lovely smile. He did not seem rushed or pressured and answered any question and I thank him profusely for helping me back out of the bay because that is not something I enjoy doing, and he did it all with a smile. Good job, Discount Tires and Colin! read more

Been going here for 8 years, won't go anywhere else given the quality I receive no matter what branch. Not to mention, the coverage they offer for tires is unparalleled. read more

I like this location- my first time here, I checked in at 5:00pm (no appointment), and my two tires were changed by 5:30pm. The guy up front told me "if I check in before 6:00pm the service will be completed same day (if they have the tire size needed)" I appreciated the quick service, and text message when complete. read more

Been going to this location for 20 yrs now ... Professional plus close to me location and never had a blow out or other serious issue with a tire I bought from them. read more

I called Discount Tire because their website said that if I ordered online the tires I needed would be available in four days, but I could call to see if they were able to do it sooner. The person I spoke to said they could get the tires in the next day and made me an appointment to get them installed at 8:45 AM. I showed up for my appointment and the person who checked me in couldn't find my name or phone number in their system, which was the first red flag, and I waited about 20 minutes before they said it was my turn. They went to go look at the current tires on my car and take down some information, but then when told me the tires I wanted were out of stock and needed to be ordered in (which I had already arranged on the phone the previous day), and I would have to wait several hours. So I woke up early after working late, wasted my time and gas, and will have to book a new hotel for tonight if the one I already booked isn't able to keep their office open late for me to check in since I was supposed to be leaving for a road trip immediately after my tire appointment. I expected much better based on the reviews I saw. Their prices also aren't great, but I needed the tires fast and they said they could do it so I was willing to pay. Never coming here again. Update: I finally got my tires over five hours after my appointment time. No apology, no discount, still had to wait when I got back to the shop. Didn't even acknowledge their mistake. read more

Scheduled an appointment to repair my tire. They did a great job. I will definitely come back when I need new tires.

Was at this location at 8 AM. Was told there were 2 people in front of me. It's 0930AM and I am still waiting. People who came in after me are being assisted in front of me. The worst customer service ever. This place is horrible, either that I am not the right gender or skin color. Will never use this business ever again read more

I crashed into a cement median one evening and did a number on my car's driver side tires and rims. Had a tow truck bring my car to Discount Tire and parked it there for the night as it was past midnight. The next morning I called and spoke to Kevin. He was amazing! Very professional and knowledgeable. He had me come in to bring the keys so he could do a more in-depth assessment. Once there, I worked with Adolfo who was also very professional. I was able to finance 4 new tires and rims. They also referred me to Brake Check for a special they were having on wheel alignments. I took their advice and headed there right after resolving my balance. Thank you to the Discount Tire team for helping me during a very stressful time. My very first accident. Just glad not a single soul was hurt and that my vehicle is back on the road. read more

These guys are amazing! Every time I have had to go there, they are professional and provide great service (this location in particular). I drove in with my spare on and needed a new tire before a trip. I didn't have an appt, but they still got me in and out in a good amount of time. Turned out the spare tire was the original and I needed a new one of those. So the next day (out of town) I went to DT and bought one. I was expecting them to just put it in the back. Those guys also took care of me and even put the spare in the compartment for me. I also recommend getting their warranty. With all the construction in the city, I've run over several nails. Most of the time it can be patched. But on occasion it does need to be replaced and the warranty covers that. Best money I've every spent!. read more

A couple visits and a couple thousand dollars later, I'm feeling significantly less cuddly toward this Discount Tire. The quality of service and the level of high-pressure sales pitch really is dependent upon the individual who, by luck of the draw, is first to interact with you upon calling/walking in. Frustrating!! Solid customer service should be the store/companywide standard. This weekend I had all 4 tires on BOTH of our household vehicles replaced. Definitely not a small chunk o change being spent! I had researched prior, knew exactly what I wanted, and made appointments for exactly that - so not much room for used-car-salesman upsell tactics there. Dude found his moment to work that upsell though. Over a cheap pressure sensor, at that. Ugh! I had to go back and forth with a negotiation over it, and also "no I *don't* want to replace all 4. Really. Just the one that's bad. ... No, I don't care about the value or longevity concerns. I'm good. No thanks. NO! Dude! Just the one!" Honestly, I'm really freakin' perturbed that, when I'm dropping nearly TWO THOUSAND DOLLARS at your establishment, you can't just replace, gratis, what's probably a $5-$10 part so we can all just go about our days without hassle. Insult to injury, he ended up charging me the full $60 "regular price" for that sensor, and not the $45 we had agreed upon. Just in principle, that bugs the crap outta me! AND.... One of my tires was flat the next day. Ugh.ugh.ugh!! (Nail, they said. What a coincidence! I didn't see one. In any case, it's fixed now. But still... UGH.) read more

Made an appointment Monday night for a Wednesday morning flat repair. Hit right away with an attempt to upsell. 2018 with less than 24,000 miles. "Now would be a good time to upgrade to a a full size spare ". "How many miles did you drive on it?-you know they're only good for 50 miles?" Didn't have my tire in stock. Offered a 'similar' replacement. Now have to wait 2 hours for a replacement. My worse experience ever with Discount Tire. read more

I love Discount Tires. Staff is attentive, happy, and focused. They are always happy to assess your problems and give free advice. They never try to up sell me. I'll always go back. read more

Called and made an appointment same day for 4 new tires. Told them the ones I wanted, they didn't try to upsale and had me in and out in an hour! read more

Have had really good customer services this location. Bought more than one set of tires here on different cars. Had the rotations come and finish so fast. If you get there early, at open. They can get you out pretty quick depending on the service. Don't mind waiting and they keep my car in check. Good spot if you're on this side of town. Drive safe y'all. Not to mention, complimentary coffee. Bruuuuh!! read more

Discount Tire - Wait Lobby. You can watch your car. - Tires Near Me - San Antonio, Texas

I always get my tires from here. This time there was a service that I never really received before. First as I'm pulling up this young man comes out and assist me before I can even walk through the door. To me that's the start of a good customer service experience. Then next the conversation was professional but with some personal feel. Again making feel like I'm not being used for my money. It was like me and the guy were old friends. Now when it came to my tires I was given every detail about them. And even though I already had these on my truck and was replacing them. The guy made sure to explain to me about the tires and how they would be putting them on. Then he broke down all the my charges so I wouldn't be surprised or in the dark about what I was paying for. In a caring way not in a salesman way. Finally my truck was done with 40 mins. Which is great cuz like everyone else my life is always on the move. The manger of this shop if you read this please give Edgar my thanks. Even though I get my tires from Discount Tires, he is the reason I'll be coming back to your store. He was amazing. Oh yeah they have great tires and at a low price. If you find a tire lower price they will match the price. Also military discount!!! read more

Beware: If you have a nail in your tire, do not go here. They will try to sell you a new tire you don't need. It happened twice and both time I took my car elsewhere and it turned out to be a fixable tire. I'm still driving in those tires today a year later. read more

This place never let's me down. They have great customer service. I went for a tire rotation and balance. My appointment was at 515 and they were done by 540. They kept me updated on my car's progress. The prices are superb. I paid about $50 less than my dealership quoted me. The waiting area is comfortable and the even have complimentary bottle water. If you're bored, you could always walk across the street to Walmart while waiting. read more

Found a large screw within the tread of my tire and brought it into Discount Tire (Culebra) to have it repaired. They were able to repair my tire for free. Also, they were able to complete the repair within an hour on what seemed to be a very busy day. Furthermore, the customer service was exceptional. read more

My wife called from her work where she is a medical professional and told me her car has a flat tire. My son and I drove 45 miles one way into San Antonio, aired her tire up, and took her car to this Discount Tire. I was pleased to see that there was only one car being worked on. We were greeted by an employee named Andrea. I showed her the screw in the tire. She measured all the tread on all the tires and said it was illegal for them to repair the tire with the screw in it and that she would be glad to give me a quote for four new tires. I asked her why it was illegal and she said because this car wouldn't pass state inspection with the tread wear it has. That's not true. See the attached photo for the tire in question. I asked her to reconsider and pointed out that the tread depth is fine. She asked me to come inside to look at tire purchase options. I asked her if she knew of any tire places nearby and she said she wasn't allowed to tell me. I told her I would be sharing my experience at this discount tire and she shrugged her shoulders like she didn't care. I drove three blocks down the road to SH Express Tire Shop. They fixed the tire in less than 5 minutes and said, "Ya. Discount only cares about selling tires. They don't care about people." This store gets one star because zero stars was not an option. I've been a Discount Tire customer for years and had good experiences. This particular experience was shameful. read more

Discount Tire - Vacant store - Tires Near Me - San Antonio, Texas

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