Want to sincerely thank the team working on Tuesday 8/25/26. They went above and beyond with help that they could've kindly turned the other way and say there was nothing they can do. It was much appreciated and a shout to Coy for the great communication and customer service read more

We had a flat, tow guy changed out to the spare. We got to Discount Tire right when they were closing and they were so gracious to sell us a new full sized tire and do the switch out. We were so happy we added a tip for some beer money for the crew. Thank you Discount Tire for saving the day! read more

I did not have an appointment (none were available online) for a tire rotation, so I hoped if I arrived 10 minutes before their opening time it could be done. Caleb had the work done in record time. I was very grateful for the excellent service. Their certificates are really valuable, as this service was at NO CHARGE. How can you beat that? read more

Discount Tire is a trustworthy and reliable store. They don't pressure you into buying something you may regret later. The staff are knowledgeable and explain everything in detail so that you can make an informed decision on what you need done. They recommend what type of tires would fit your budget and type of driving conditions. read more

I went here for a tire rotation & balancing. Thomas checked my tread, age of tires, & overall condition of my tires. I always worry about places being dishonest &/or trying to upsell. He told me my tires were excellent. Then Daniel rotated & balanced my tires. He did a great job! He did also mention that the last balancing wasn't done properly. And he did let me know that my spare tire is more than the recommended 10 years of age but there was no pressure for me to buy anything. This entire service was absolutely free! Great customer service, great work, & honesty check all my boxes. I will definitely recommend them & go there again in the future. read more

horrible place waiting still currently it's been 4 hours cars that came after me are being pulled into the bay! They came up to me saying they will get me a time on how long it would take after 2 hours of waiting and 2 hours later I still have not gotten an update and am still waiting! read more

These guys are always top notch! They rotated my tires for free and took extra care of the interior of the car to not get any extra dirt in it. read more

Hubby went to get 4 year "under warranty" tires, 12k tires rotated. Was given the heavy sales pressure, told he needed new tires, although he had receipt in hand, with all details. Was treated like he was an idiot. It took a"LOT" to get an appointment to have them rotated, almost not worth it. I think that was what the guy was going for. It took a lot to get this under warranty rotation without the hard sales pressure. Prescott Valley, AZ location. read more

Stopped in here to get my tire fixed that had 2 nails in it . Looked on Yelp and they had great reviews so gave it a shot. Very friendly and personable. Great customer service , not too long of a wait considering how busy they were . The nicest part , the repair ended up being complimentary. Thank you for great service . I woukd highly recommend them for all your tire needs . I will be back read more

Can't make an appointment less than 3 days out. Had a slow leak that needed repair and a rotation. Next day, still had the leak. Hopefully they can take care of it. I've always gotten tires here and was ok with them. Chain stores always changing, so we'll see... read more

So I am updating my review. I went to this location Monday to get two tires changed out.(they were the tires on the driver side.) and I needed an alignment done. I did not have an appointment which was fine. I didn't mind having to wait a little bit because they said it'd be done around two.(I had my two kids with me. My five-year-old is autistic and my six month old. We are walked them over to game on in the movie theater across the way.) we got a message around 218 that the car was done so we walked our way back to that area to find out that it was just the two tires that were done and it would be another 45 minutes for the alignment OK sure we'll wait another 45 minutes a little bummed that we could've stayed longer at the game on place cause we paid for my son to play on the jungle gym anyways an hour or so goes by still no alignment ended up getting a refund and going home my car was still having issues for some reason driving but I was so exhausted. My kids were just done and I just choked up too. I needed my alignment done still. So around 7 o'clock at night something in my stomach just kept eating away at me that I needed to go check my tires. Lo and behold my bad tires were still on the car. So they took at least one of my good tires and left 1 of my bubbling tire. So I started to go into panic mode. So I had to wait till 8 AM today which is Tuesday to call them and just hope that they either had my tires or could help fix the situation. And luckily they did. They could not get my tires back because I already got rid of them so they put on two new ones for a charge. And I just had to pay for the alignment that they couldn't do yesterday. So I'm bummed that this mistake happened and I had to come back another day with my kids.(luckily I had help today with them.) but I am thankful that they at least fixed the mistake that they did. Thank you specifically to Ramond I think was his name. read more

Customer service is a 5's with every individual employee. Proud to be a 24 year customer of America's Tires and Discount Tire's read more

Discount Tire - My Dodge Ram 1500 of 15yr - Tires Near Me - Prescott Valley, Arizona

Had two nails in my tire, losing air pressure rapidly, so brought in the car here. Had a long trip home to Phoenix. This great team at Discount Tire was courtesy, helpful, and fixed the tire free of charge. Amazing service, and because of this we will always be customers of Discount Tire! read more

Nothing like an unexpected detour on a roadtrip back from Flagstaff... My husband and kids got a flat tire in Prescott Valley on their way back from Flag several weeks ago... They ended up getting a tow to the closest Discount Tire, which happened to be this one. I met them there that afternoon and we waited together while the fine folks at Discount Tire took a look at the damage. The reason for four stars vs. five is that they didn't have a replacement tire in stock, so I drove everyone home on that Monday afternoon. Not a fun round-trip, let me tell you ;) That being said, we were grateful that the tire came the next day and that my husband and father-in-law could head back to pick up the car. It was fixed around 24 hours later and good-to-go. The situation could have been much worse. DT was efficient and communicative and took good care of us. The price for the new tire was reasonable, albeit an unexpected expense. We also used their restroom and were able to get a few bottles of water to stay hydrated while we waited. The location is conveniently located right nextdoor to a gas station and some other restaurants, etc... So, if you find yourself in need of anything tire related in the area, you cannot go wrong at this Discount Tire! read more

The guys looked out for my safety and got tires on my vehicle at a great price! Six stars out of five, they are that good!

I stopped by to check my tire pressure because my check tire pressure light was on. The employee told me that I needed new tire sensors. I wasn't prepared for that expense and I told the employee that I wanted my keys back and that I would return later. The employee refused my request and said that the car was already being worked on. I felt like he was manipulative and that he was trying to take advantage of me. I ended up having to pay for Four sensors that I didn't want and the next day the tire pressure light came on again. I called the Discount tire in Prescott Valley and they told me to bring my car back in. I didn't want to ever go back to this store again! I felt disrespected and like I was a victim of a deceptive person. read more

As a retired custom offroad shop owner I know the importance and appreciate good old fashion quality customer service. The team at Discount Tire knows and offers just that. Jacob the store manager is superb and he definitely leads his team by example of good old fashion quality and considerate customer service. I special ordered my wheels and tires from Jacob and when they came in to have them installed I met Luke the assistant manager. He had my Jeep in the shop and out in a flash as promised. But what really shows a company's customer service is when there is a small issue. Later that day I noticed my TPM (tie pressure monitor) had a issue so the following morning I stopped by without a appointment. I told Luke what my issue was. He immediately pulled my Jeep into the shop and turned me over to Patrick. Within a couple of minutes they had the issue resolved and I was back on the road. I sincerely appreciate the entire team at Discount Tire and truly appreciate there professionalism, consideration and customer service. Have a Blessed day. read more

I've never had an issue with any Discount location before. Just bought new tires here in PV - good service, etc. BUT, one tech redid the valve wrong & I had a flat tire in the morning. Had to put in the spare because it wouldn't hold any air, then drive over & wait over an hour for them to fix the problem. But that's not the end... a few days later my tire light came on, so I went to a different location thinking it was he same tire/issue & guess what?? I was down over 10 pounds & ANOTHER valve was leaking - same side. So they have at least one tech who needs to be retrained or let go. read more

Spending more time in Yavapai County and this DT location is superb. Thomas, the Asst, Mgr has more 'genuine' personality traits than most people in his position at other businesses. He gets the culture and is solid part of the culture here. Will go out of my way to buy the next set of tires for both of our cars as long as Thomas is here. Great guy too! read more

My tire pressure was reading a bit low and I really appreciate the free air pressure check, fill, and inspection!

I have never had a bad experience at Discount Tires. Always Excellent service, Top Quality and exceptional value. All companies should model themselves like Discount tire. Thanks Prescott Valley Crew. YOU GUYS ROCK!!!!! read more

Excellent and attentive last visit for tire repair. Fast service even though was near their closing time

Solid prices, easy scheduling online, knowledgable staff and kept to their word about the appointment and how long it would take. Not much more to ask of them! read more

This new location in Prescott Valley was there when I needed it last Friday around 4:45 pm when I got a blow out by Dewey on the way to Prescott from Phoenix. Was able to change the flat to the inflatable spare bu can only go up to 50 mph on that, but got me to the Discount. They had my tire in stock, and total wait time was only an hour. Nice new Discount tire ok with me. I wanted to check a few things for work with my laptop but their internet does suck, so I wish they could have better internet as a customer like me can be productive while waiting. No matter, they saved me on a late Friday afternoon. read more

On our way to Page, Az and looking through Prescott to check it out as a possible place to purchase a mountain home when we retire and after a great lunch we hopped in our Jeep and realized the tire was registering low and did a U-turn to Discount tire to air up and check it out! Hole in tire: they offered to fix it right there or exchange it for our full size spare! We opted for the exchange so don't drive in darkness and they didn't even charge us!!! So fast and nice and I'm pretty sure we confirmed our decision to move here in next 7 years read more

I'd actually give them 6 stars if I could. First off, I ordered tires with Jacob on a Wednesday and made an appointment to get them installed at the same time. He told me up front they were coming from CA and to call back if I hadn't heard from him by Monday. I ended up calling back on Monday and Reese checked into the order. He found some tires elsewhere in AZ and was able to get them delivered on Tuesday...in time for my Wednesday appointment. I was called by Ken on Tuesday and told my tires indeed arrived as expected. I showed up on Wednesday for my appointment and let me tell you, the place was slammed, every bay was full with guys working and it was raining (and hailing) cats & dogs. I was immediately checked in by Reese and he told me that since I had an appointment, I'd get my truck serviced on schedule and I should be out in an hour to hour and fifteen minute tops. The rain got worse and it was hailing the size of Skittles but Reese and Jacob kept going outside to help customers. Jacob was 100% SOAKED and kept plugging away. My truck was serviced by Luke and his team and the work was completed right when I was told. Luke took the time to pull my truck up and after seeing my concern about the tire pressure reading on my dash, he explained that Dodge computer systems needed a couple miles for the computer to re-set. Once again, great information as my system did re-set less than 5 minutes later. read more

Quality Service and Tires also windshield wipers!! We enjoy their waiting areas and appreciate the cleanliness l!!

The staff is super friendly and polite. Everyone who works there seems genuinely happy to be there. Service is top notch and prices are fair. We'll continue coming here for our tires. read more

I bought my tires here and came in for a rotation only to notice my tire pressure light was on and one of the center caps on my rims was missing. I brought this up to the manager, only for him to insinuate that possibly one of my neighbors had stolen the cap instead of their wrongdoing. After some back and forth with the superintendent, Jacob, I called the corporate office and had them order the missing part. While waiting in the bay to install the cap, another employee stood about ten to fifteen feet away from me, coughing very loudly, almost to get my attention. With flu season approaching, I looked at him with a worried look, only for him to respond to me with a smirk on his face, "Sorry, COVID is getting the best of me this winter." My family is sick with COVID now over some ill joke; all over a $30 center-cap that the manager was too cheap to replace. Thanks, Discount Tire read more

I purchased four new tires late 2022. I am a senior and my auto does not get driven much. Winter months, it is in my garage. Fast forward to November. 2024. I am on the freeway and I had a blow out going 65 m.p.h. The car was towed to Discount Tires, the original place, where the tires were purchased. Note, the tires were still under warranty. It was suggested, I replace both back tires for even wear. I accepted their recommendation even though, the one tire was in excellent condition. The car went into the garage until spring. I went to wash it and discovered a crack in the fiberglass of the bumper, where I had a the blow out. I addressed the issue immediately with manager. I also got an estimate for the repair, over $900.00 dollars. The manager was respectful, he listened and told me the company would get back to me. Bottom line, Discount Tires paid for the repairs. They were prompt, not only in contacting me, but also in sending the check for the repairs. Standing behind the product you sell and ethics are refreshing to experience in any business. read more

This Discount Tire at Prescott Valley, is really really Have Great Service and thanks To The Both Gentlemen has Same Name Jacob, I really appreciate helping me since last week to order until finally finished installing my New Wheels and New Tires!! Above and Beyond!!! No wonder they have Five Star Rating at Yelp, those were REAL !!! Thanks read more

Came in with a screw in my tire, made an appointment online which was very easy, I was also able to get in quickly. Everyone I encountered at this location was extremely nice, Reece and Thomas helped me and were awesome! read more

Appointment was kept on time and service done quickly! Plus the customer service was excellent. I definitely recommend this location.

Our RAM truck had a slow leak, so my husband and I stopped in, we have been long time customers for over 15 years .... a young man assessed the tire ... we have some sort of metal object in said tire. We waited and waited ( about an hour), a man with a new Bronco showed up and was helped within minutes and his truck was in the bay before ours. They made up for the wait ... No charge will have to bring my Challenger here for new tires read more

Discount Tire - Tires Near Me - Prescott Valley, Arizona

Every single time I take my vehicle in to have the tire pressure checked, I'm met with nothing but the highest degree of courtesy, professionalism and given a thorough assessment of the condition of my tires. This type of customer service matters and it is a big part of the reason why my family will be purchasing tires for all our other vehicles from Discount. read more

Brought my daughter's tire in to be patched, and they determined it was too dangerous to be patched. Ken set me up with a new tire for a VERY reasonable price!! Ken went above and beyond. It was a great experience and I have already ordered 4 new tires for my car! read more

I came here for a flat repair. I was told it would be an hour or so. I arrived at 0915 am. I watched at least 30 people come and go ahead of me even though I was there 1st. I spoke to 2 other people there for flat repairs. One had an appointment and one didn't. They both arrived after me and left a good hour before me. When I expressed myself to Austin he said appointments come 1st. They should have told me how long it would actually be. Kirby did. That's why I went to discount. I didn't get out of there until noon. I will never go back to discount tire and neither will my family members. read more

i had a screw in my tire made an apt they fixed my tire no charge everyone so helpful read more

Great place knows how to service all types of cars and knows how to handle them with car and respect.

Want to shout out to Devon for dealing with something right away when I assumed I would have to leave my car. I've always had great customer service at this location! read more