Stopped in here to get my tire fixed that had 2 nails in it . Looked on Yelp and they had great…read morereviews so gave it a shot. Very friendly and personable. Great customer service , not too long of a wait considering how busy they were . The nicest part , the repair ended up being complimentary. Thank you for great service . I woukd highly recommend them for all your tire needs . I will be back

Discount Tire is a trustworthy and reliable store. They don't pressure you into buying something…read moreyou may regret later. The staff are knowledgeable and explain everything in detail so that you can make an informed decision on what you need done. They recommend what type of tires would fit your budget and type of driving conditions.

Scheduled appointment on line. great customer service and used a coupon too. Friendly staff.read more

Customer Service is much to be desired , specifically with "Selena". I dropped off my vehicle at…read more730 AM for new brake pads and oil. I had to call at 230 to get an update. Then I recieved a text at 440 saying car was done . Giving me only 20 minutes to get there. I had to stop what I was doing to try and get there as soon as I could as I know they were closing at at 5. Selena said it's ok "I'll wait for you" I pull up at 510 where she greets me with "great now I'm going to be late for my second job" Really? I think I've said enough and anyone reading this can see how this is pretty crummy behavior for a business. I then left to see a voicemail from her where she threw me an attitude asking where I'm at etc. Very poor business practices. I will not be back.

Bought new large truck tires for my RAM Truck over a year ago. They recommended these tires and…read morethey have been great, plus barely any wear. For once I think these tires will actually last as long as they are advertised to last. Caught a screw into the tread that caused a slow leak and I had begun to notice some vibration at higher speeds. Brought the truck in to have them fix both problems. They repaired the leaky tire and balanced the wheels within about an hour. Fast. I went to pay the bill and they said no, you bought your tires here, everything is covered. Completely unlike the last place I went to here in town. No hassle, no excuses, no trouble, just straight up good service. Go HERE.

This shop has been around for decades. Great positive attitude. Amazing value. These are hard…read moreworking family men that treat people fairly

They don't stock any size trailer tire. Not even the most common size. Not sure how they stay in…read morebusiness or even advertise tires if they don't stock them

Heads up- they don't always have someone on site that can check codes, so definitely give a call…read morebefore you head over.

Used tires are very expensive but there quick at so that's a plus and he charges 30-40$ if you use…read morecard with out having it up anywhere that cash has a discount and there used tires are pretty bad but oh well it's what was near

Best mechanic in town! Incredibly reasonable pricing. Super knowledgable…read more Have an older Mini Cooper S that had needed lots of work and some challenging diagnostics. Figured out the problem and repaired everything super fast. Moving back to my home state of MA and they did a thorough work up on the car before the trip. I trust them completely. If I could I'd move the entire operation back to MA with me. They're that good. Also, super funny so a complete joy to work with.

Today, while visiting Prescott I had s tire issue. I called GoAZ first I bought my Indian Challenge…read moreat GoAZ in 2021. GoAZ parts was great, she was friendly and helpful. They didn't have the tire in stock but could get it by Wednesday. I found a tire in Mayer at the Harley Davidson but I'll get to back to that. I asked if I got the tire and got there by 4 could they get me in to swallow the tire out since we need to be on the road in the morning. He said his guys were itching to go home. So I inquired about Wednesday and he said they didn't hsve to tools to swap the tire. Unfortunately there is no special tools needed for changing a tire. Liberty Harley Davidson had 1 tire for $400 however he was rude and acted like he was put out for having to go look for the tire. Then he let me know that he can't work on anything but a Harley Davidson. I let him know it was an unexpected emergency and he said they aren't allowed. The most helpful person in town was the manager at Discount tire. He called around tried to set stuff up and was friendly. I could her the guy from liberty Harley Davidson telling him he'd already told the guy on the Indian he can't change it. So we rented a U-hual and were taking home. The tire prices are about $100 more than the valley. Clearly Go AZ and Liberty Harley Davidson don't care about riders in the least. I wouldn't buy anything from Prescott Valley GoAz or Liberty HD. They aren't about riders.

I required 4 new tires for my vehicle. I tried to reach another place but put on hold and they hung…read moreup on me twice. I then tried discount and also could not get through. But I still needed tires I tried to login online but that did not work. So I called their 800 number and Sonia immediately picked up the call. I pretty much knew what I wanted and she took my order then looked at other tire dealers for best price for me and reduced the price accordingly. I asked for a military discount and she gave me that then a AAA as well. The price was great. I'm not sure why but I always end up at Discount tire. Their service has also improved for pre-orders. You make an appt. Then take your vehicle in and they have a spot marked for you. They take your vehicle immediately in and thus your only waiting for the actual tire installation. Outstanding. I'll definetly be back.

It's not often I'm impressed enough to leave a review, but Isabel at Big Brand Tires made that…read moredecision easy. I'm a warranty administrator supporting 15 dealerships across the Phoenix area, so I interact with repair shops daily. Unfortunately, I've come to expect average--or even poor--customer service in this industry. Isabel completely changed that expectation. From the first interaction, she was friendly, upbeat, and highly professional. More importantly, she knows her stuff. She provided a detailed, well-structured estimate that clearly outlined the complaint, cause, and correction--something I rarely see done this thoroughly. It wasn't just a generic recommendation; it was thoughtful, transparent, and easy to understand. Big Brand Tires truly has a standout employee in Isabel. I hope they recognize the value she brings. Highly recommend.

Fixed my flat and rotation of tires also fixed my lite on the dash that showed low tire all at no…read morecharge. Friendly Isabel

I made an appointment for 8 am online and they refused to honor it, telling me they prioritize…read morepeople who make in person appointments. Totally irresponsible.

New to town and I have been calling all over looking for 4 tires for my car. Apparently the tire…read moresize that I needed wasn't common & every place had to preorder them. I called Pep Boys as my last call and spoke with Roger. He was nice enough to check the new inventory that they had just received and was able to find the 4 tires that I needed. I explained to him my tires were in their last leg after a cross country drive and needed them changed ASAP. He told me they were booked until Friday but to come in and he would squeeze me in if I'm patient. I thanked him and got there as fast as I could. When I got there everyone was very friendly and helpful and explained everything to me regarding the tires and my car. The customer service at this location is top notch and I will definitely be back.

This place is AWESOME. I was in town visiting family and had been dealing with a small oil leak…read more(courtesy of one of those instant oil change places). I called Prescott Valley Auto, explained the situation and they were more than happy to help. When I brought my car in I was fully prepared to leave it for the day and possibly the following day. However upon arrival they took the car in and ask me to give them 10-15 just to do a quick inspection just see how severe the situation was. Within minutes they had plan and were ready to work. The best part is, the shop owner has a dog that visited me in the waiting room. In the end it needed a new drain plug. They swapped out the plug and had me back on the road. Whole visit was maybe 30-40 mins. All the staff were super friendly. Highly recommend this shop.

Hard working and trustworthy. Very Knowledgeable. Fair pricing with quality service and parts…read more Thank you Eli

Let me see. On the first of November I went to the Walmart on 1401 Gray Hwy to pay some bills, the…read moremoney center was closed. A manager was talking to one of co-workers. I was standing right next to them,I thought they would stop their conversation and ask me if they could help me, they looked at me and continued to talk to each other, I finally asked them if I was invisible. I told the manager I needed to pay a bill she told me the same person that was working customer service was working money services too, because they were short of employees. I asked the manager to work the money center so I could pay my bills, she told me she did not know how to work the money center. Ain't that nothing? Those of us that go there to make money transitions know what I'm talking about. The first two weeks of the month should be all hands on deck and every day too. I am thinking corporate knows the money center is closed sometimes. You can pay your bills at SuperValue on Esienhower Pkwy, it opened in the plaza where the childrens dentist office is. Maybe I am relying on Walmart to much and I should seek else where to handle my business, because Walmart does not care.

Nobody knows anything! Ordered 4 Goodyear Tires for my truck, they're supposed to ship to the…read moreWalmart but the day of the installation the appointment is cancelled and the order delayed indefinitely. I hear nothing for over a week. I call the Auto Center to inquire about where my tires are or when I might expect them, the guy I speak to says 4 tires fitting the description of my order are in the shop but he has to make sure they're mine and not someone else's. This guy says he'll check and call me back. Spoiler alert: that didn't happen. I heard nothing the rest of the day or the rest of the weekend. Monday I go to the Auto Center in person to get to the bottom of this. I explain myself--all over again. They find the tires--all over again, and inform me that the shipping tags are *gone*. They have the brand tags but nothing connecting these tires (which are totally mine) to my order. So they can't give them to me. I want the tires I payed for, but none of the Auto Center employees have any idea what to do, because (go figure) "this hasn't happened before." They tell me to call the +1 (800)-WALMART help line. I drive home and call, and the lady I speak to tells me to call the help line again when I go back to the Auto Center. So now I have to act as middle-man between two people who work for the same company. I go back the next day and call up the help line right before walking in, and I have to explain myself *again* to a lady who has an even weaker grasp on English than the first lady did. I wait in line at the Auto Center and before getting to the front I think "what am I doing" and hang up, get on my banking app and request a refund. The lady on the help line said something about "pulling up the tracking number", not grasping that the whole issue stemmed around the tags being gone. If there was a tracking number on the order of tires, THERE WOULDN'T BE AN ISSUE, BECAUSE THAT WOULD PROVE THEY WERE PART OF MY ORDER. So yeah I got fed up and left. I doubt I'd have been able to successfully do anything while acting as go-between for two parties who have equally little idea as to how to address the situation. The service has been terrible. I had to do all the legwork myself to even found out where my tires were, and when I did there was a mixture of rules, screw-ups, and incompetence that prevented me from even getting them. Do not buy tires or get auto service from this Walmart.