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    Firestone Complete Auto Care

    2.6 (41 reviews)
    Open 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    This shows how a jack handle at the store dented my truck Firestone denied this happen .  Firestone is it trustworthy
    Joe S.

    My truck was damage this shows how a jack handle at the store fits the dent . Firestone denied it happen. Was lie to and called a lair by Firestone. Called ask to speak with John h claims supervisor was told he was no longer with Firestone even though I just received an email from him.

    From the Tire Liquidators website.  Shows 12.95 oil change WITH tire rotation.

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    9 months ago

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    Lee S.

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    9 months ago

    Heads up- they don't always have someone on site that can check codes, so definitely give a call before you head over.

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    Lee S.

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    9 months ago

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    Lee S.

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    11 months ago

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    1 year ago

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    2 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    Lee S.

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    6 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    9 years ago

    Been here to many times cause they don't know how to fix any thing and made us wait 5 hours for a 2 hour job won't be comming back.

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    9 years ago

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    6 years ago

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    11 years ago

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    Jerry F.

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    11 years ago

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    12 years ago

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    8 years ago

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    7 years ago

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    12 years ago

    Great price on tires but the service is very slow. It took over 2 hours to get 4 tires. I was one of two customers, no hustle at all!

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    10 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    Jerry F.

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    11 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    10 years ago

    They made an additional offer that made this much better. They did get us better tires at a lower price.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    They won't be back in time so I'll be meeting Jerry 8 AM Sunday morning to do the pressure test and make sure I'm good to go.

    Mentioned in 4 reviews

    Read more highlights

    Discount Tire

    Discount Tire

    (121 reviews)

    Today, while visiting Prescott I had s tire issue. I called GoAZ first I bought my Indian Challenge…read moreat GoAZ in 2021. GoAZ parts was great, she was friendly and helpful. They didn't have the tire in stock but could get it by Wednesday. I found a tire in Mayer at the Harley Davidson but I'll get to back to that. I asked if I got the tire and got there by 4 could they get me in to swallow the tire out since we need to be on the road in the morning. He said his guys were itching to go home. So I inquired about Wednesday and he said they didn't hsve to tools to swap the tire. Unfortunately there is no special tools needed for changing a tire. Liberty Harley Davidson had 1 tire for $400 however he was rude and acted like he was put out for having to go look for the tire. Then he let me know that he can't work on anything but a Harley Davidson. I let him know it was an unexpected emergency and he said they aren't allowed. The most helpful person in town was the manager at Discount tire. He called around tried to set stuff up and was friendly. I could her the guy from liberty Harley Davidson telling him he'd already told the guy on the Indian he can't change it. So we rented a U-hual and were taking home. The tire prices are about $100 more than the valley. Clearly Go AZ and Liberty Harley Davidson don't care about riders in the least. I wouldn't buy anything from Prescott Valley GoAz or Liberty HD. They aren't about riders.

    I required 4 new tires for my vehicle. I tried to reach another place but put on hold and they hung…read moreup on me twice. I then tried discount and also could not get through. But I still needed tires I tried to login online but that did not work. So I called their 800 number and Sonia immediately picked up the call. I pretty much knew what I wanted and she took my order then looked at other tire dealers for best price for me and reduced the price accordingly. I asked for a military discount and she gave me that then a AAA as well. The price was great. I'm not sure why but I always end up at Discount tire. Their service has also improved for pre-orders. You make an appt. Then take your vehicle in and they have a spot marked for you. They take your vehicle immediately in and thus your only waiting for the actual tire installation. Outstanding. I'll definetly be back.

    Walmart Auto Care Centers

    Walmart Auto Care Centers

    (7 reviews)

    Let me see. On the first of November I went to the Walmart on 1401 Gray Hwy to pay some bills, the…read moremoney center was closed. A manager was talking to one of co-workers. I was standing right next to them,I thought they would stop their conversation and ask me if they could help me, they looked at me and continued to talk to each other, I finally asked them if I was invisible. I told the manager I needed to pay a bill she told me the same person that was working customer service was working money services too, because they were short of employees. I asked the manager to work the money center so I could pay my bills, she told me she did not know how to work the money center. Ain't that nothing? Those of us that go there to make money transitions know what I'm talking about. The first two weeks of the month should be all hands on deck and every day too. I am thinking corporate knows the money center is closed sometimes. You can pay your bills at SuperValue on Esienhower Pkwy, it opened in the plaza where the childrens dentist office is. Maybe I am relying on Walmart to much and I should seek else where to handle my business, because Walmart does not care.

    Nobody knows anything! Ordered 4 Goodyear Tires for my truck, they're supposed to ship to the…read moreWalmart but the day of the installation the appointment is cancelled and the order delayed indefinitely. I hear nothing for over a week. I call the Auto Center to inquire about where my tires are or when I might expect them, the guy I speak to says 4 tires fitting the description of my order are in the shop but he has to make sure they're mine and not someone else's. This guy says he'll check and call me back. Spoiler alert: that didn't happen. I heard nothing the rest of the day or the rest of the weekend. Monday I go to the Auto Center in person to get to the bottom of this. I explain myself--all over again. They find the tires--all over again, and inform me that the shipping tags are *gone*. They have the brand tags but nothing connecting these tires (which are totally mine) to my order. So they can't give them to me. I want the tires I payed for, but none of the Auto Center employees have any idea what to do, because (go figure) "this hasn't happened before." They tell me to call the +1 (800)-WALMART help line. I drive home and call, and the lady I speak to tells me to call the help line again when I go back to the Auto Center. So now I have to act as middle-man between two people who work for the same company. I go back the next day and call up the help line right before walking in, and I have to explain myself *again* to a lady who has an even weaker grasp on English than the first lady did. I wait in line at the Auto Center and before getting to the front I think "what am I doing" and hang up, get on my banking app and request a refund. The lady on the help line said something about "pulling up the tracking number", not grasping that the whole issue stemmed around the tags being gone. If there was a tracking number on the order of tires, THERE WOULDN'T BE AN ISSUE, BECAUSE THAT WOULD PROVE THEY WERE PART OF MY ORDER. So yeah I got fed up and left. I doubt I'd have been able to successfully do anything while acting as go-between for two parties who have equally little idea as to how to address the situation. The service has been terrible. I had to do all the legwork myself to even found out where my tires were, and when I did there was a mixture of rules, screw-ups, and incompetence that prevented me from even getting them. Do not buy tires or get auto service from this Walmart.

    Costco Tirecenter

    Costco Tirecenter

    (9 reviews)

    Beware: Costco will sell tires that are 3 years old & then after 5 years, no matter the mileage,…read moretell you that you need to buy new tires due to age. Not at all right so ask the age if you buy tires there. Also, be prepared to hear some real lines of BS about things. Some of those guys really like to sling it, especially to women. And, you will wait a very long time even with an appointment. Next time, I will go to Discount. And thanks to old tires, it will be much sooner than I wanted.

    First time I was here, I was panicked because my tire had a steady leak in it. I drove it over…read morepretty flat. I was told it's amazing I didn't damage my rims all too much. Yes, I'm aware I should have put my spare on, but I'm just a girl, I don't remember how to do such things when I'm freaking out about how much a new tire is gonna cost. Point is I was frantic and the tire guys were so nice. I was a walk in so I had a bit of a wait but honestly that's how every business is with walk in appointments so I did not mind at all. My car is old, so it was time to get all new tires but they didn't try to over sell me at all. They just suggested I replace both the front tires rather than just one flat one so it's balanced and because my other one will not last much more because it was nearly out of tread I think he said. I can't remember but it made sense at the time anyway, I was not able to afford doing all 4 tires so I was very grateful he was just suggesting the back two be done at a later date. Really nice guys who explain the whole process to you clearly and don't try to over sell. Second time, I popped my tire on a curb. Yes, one of the ones I just had replaced a year prior. This time though, I popped it and in my hysterical state, immediately tried to drive it to Costco since it was 10 minutes away from me. No sir, my car told me, and started smoking because the rim was just grinding against the asphalt. Again I should have destroyed my rim but Costco salvaged them. Thankfully some nice folks in the neighborhood I was stranded in put on my spare and I took myself to Costco. Once again I'm a walk in. They replaced the one singular tire. Once again pretty quickly too. Overall, so nice, so kind, so reliable. The first place I turn in times of trouble.

    Firestone Complete Auto Care - tires - Updated May 2026

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