This is our third Discount Tire Store in two days to no fault of their own. We had two tires put on our car the day prior while traveling through Topeka, KS. As it turns out, they were not the right tires for our car and we felt unsafe driving the remaining trip with them. Through the Liberty, MO store, we found out the Overland Park store carried the tires we needed so we backtracked to the Overland Park store and they were able to get us in immediately. I feel terrible I cannot remember the gentleman's name who assisted us, but the name on our receipt says Bryant. He was very nice, efficient and so professional! Bryant was able to change out the two tires the Topeka store replaced yesterday with the two tires that matched our front tires. The Overland team went out of their way to help us, said they would handle everything and sent us on our way. What customer service!! Discount Tire will always have our business! Thank you! read more

Ordered tires for my vehicle online and set up an appointment and they made the process super easy, quick and simple when I got there. They even gave me an estimate of how long it would take for them to finish up. The gentleman who assisted me was super informative and kind in everything he did! Will come back for tire work here in the future! read more

This was my first time at this location. I made an appointment online which was really easy. Javier was really great about explaining the different options for new tires and going through the pros and cons for each option. The team was very quick to complete the work as well. I highly recommend this location and will return in the future. read more

I had a slow leak from a chunk of metal stuck in my tire. They got me in fast, repaired it fast, and they were very friendly and professional, despite being super busy. I'm very pleased with their service and will recommend them to others. read more

This is my go to tire store in the city. They always take good care of my many cars and trucks. Free air check is so convenient. Prices good and they can get any tire you need from my Mickey Thompsons for my Challenger to high performance Pirellis in my Panamera. Just go here, you'll thank me later. read more

This is my second time using Discount Tire for two different cars. They run a pretty tight shift. It's always busy when I have been here. With tires purchase you get free tire rotation and tires air check. They also will repair flat tires. The value of the tires are reasonable and they carry multiple brands that will work for your car. It's fast and convenient. read more

Discount Tire - Tires Near Me - Overland Park, Kansas

The service from Bryant was exceptional. It was very smooth and quick. Had two tires replaced one had cords showing and he really went out of his way to find what can work for me. He deserves praise and a raise. read more

proficient pleasant service as always! Found the right tire good fit. Got to be back to work in an hour without an appointment on the weekend! read more

Very professional and presented with a chart that showed the lack of stopping distance that my new tires provide.

I had just bought a Toyota Prius from a friend, who bought a set of tires from Discount Tires 2,000 miles ago and I had a nail in one of the tires. The staff took me in right away and got me out in 45 minutes !!! Like a Pit Crew and they came and kept me informed. I'm a Senior Service Advisor a car dealership, and they treat me like I'm a regular customer. I will definitely give them a shot to bid on the tires on one of my six cars. read more

Had the unfortunate event of blowing out two of my tires on the highway and when my roadside assistance company sent me a tow truck, we visited 2 tire shops in Johnson County that said they don't keep too many uncommon tires in stock. But third time was a charm and Discount Tire on 11640 Metcalf had the exact size pair of run flat tires I needed in stock, and committed to getting me out of there in 2 hours. The representative I worked with was courteous, helpful, polite and professional. And they got me out of there 30 minutes faster than committed - especially on a snow day. I also purchased their tire warranty package because I will be glad to go back there in case of another unexpected tire issue. read more

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When this Discount Tire location popped up in Overland Park a couple years ago, I thought nothing of it......until recently. When discussing car maintenance and tire repair needs with a co-worker, he strongly recommended that I check out Discount Tire. I figured I would give it a shot based on his rave reviews. Long story, short = I will never go anywhere else for tire service in the future. The entire team at the OP Discount Tire is fabulous. The moment I walked in the door, I was greeted with a friendly and helpful smile. Customer service was top-notch throughout the entire experience. I needed to buy 2 new tires for my vehicle and rotate the other 2 tires. The 2 tires I needed weren't in stock, but the staff was great about searching through their database to find the best price available and then scheduling a time that was convenient for me to return for the service. I paid on the spot for a seamless process when I returned in a few days after the tires came in. When I returned to have the work done on my tires, I was greeted with the same great customer service. While the work is being completed, you can either wait in the lobby (chairs, coffee, and water available), or you can give them your cell phone number to text you upon completion of the work. I was blown away by the speed and professionalism of the work itself. These folks ONLY do tires, so it's easy to get in and out in an efficient manner. Bravo to the OP Discount Tire team - you earned a customer for life! read more

Service here is amazing, and they will fix immediate safety hazards like a patching a tire for free! The employee showed me all of my different options and let me know what was right for my needs. I will be coming back the next time I need anything for my tires! read more

I just had a blowout with one of my tires on 435 and Aniotch. I was able to come to the Metcalf location and they got us in to be evaluated within 20 minutes. Tires for my vehicle were in stock and they were able to fix my car the same day. We come here for all of our tire needs. Thanks so much! read more

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Before relocating from Texas to Kansas, I purchased 4 new tires from Discount Tire in Frisco TX. The Service Team in TX is incredible. Felt really great about my investment and what all was included, They give you friendly reminders about your Tire care and when air needs to be check & tires rotated. They will do it all for free as part of the purchase. Came to Kansas and have since gotten a nail in one of my new tires. Went to Discount Tire at 115th/Metcalf (got there first thing in the morning) the tire was taken care of in minimal time and for free. Since the nail was in the middle of the tire, it was a quick patch. This team is incredible. Talk about polite, professional, expeditious, and well put together. So impressive. Great job Discount Tire. And extra kudos to Josh & Arsael at the Overland Park location. Am happy I made my purchase through this company. read more

They got me in same day and mounted the new tire at what seemed like a decent price. I was satisfied.

Fix nail in tire for free in a time when nothing is free! Amazing people and business.

I had to go out of my way a bit because this location had my tires in stock. Everything was super easy to schedule. When I got there 15 minutes before my appointment, someone was already waiting for me to check my car! They were super fast. They said it would be 45 minutes. But by the time I got down the road to Starbucks and picked up my order I got a text that my car was already done! Amazing! They did ask about my wiper blades but didn't try to overly sell me like some places do. Even though there are closer locations to me, I'll probably come back to this location. Thanks! read more

Unfortunately, my first trip to Discount tire will also be my last. I purchased a set of tires and was given a guaranteed appointment. I brought my car in at the appointed time and was told it would take one hour. When the hour was up, my car had not been moved. I inquired about it and was told that it was about to be started, even though it was still in the parking lot. I had another appointment in an hour, so I could not wait. I asked for and received a refund. I try not to expect too much, but I do expect a business to do as they said they would. Promising something and than failing to deliver on that promise is a poor way to earn customers. read more

How in the world do you make contact by phone with ANYBODY at Discount Tires? None of their phones work. Corporate or local level. If you do price tires, you get, "I'll call you back tomorrow." Yeah right!! That's a joke! read more

Probably my best tire experience to this date. I have gotten new tires on my wife's car and my truck. Sitting in the waiting area I witnessed someone come in with a spare because of a broken wheel (pot hole). They just said we got you, listen to this person asked a few questions and just handled it. Very Happy with this shop.... read more

I was impressed with everything overall ! The customer service, knowledge and experience was a lot better than other locations I've dealt with in the past..... They are my go to from now on I will make sure my friends and family are there as well! read more

Wow! I am blown away by how good the service was at my tire installation appointment. It helped that I ordered the tires from their online site a few days before and made a morning appointment, but the staff had the tires ready to go, were communicative, and downright expedient at getting my car in and out. They even took the time to point out a bend in one of my rims that needed my attention and reset my tire pressure sensor settings in the car. I've been going to various Discount Tire shops for decades, but I have to say this was hands down the best service experience I've had yet. Well done! read more

Been using the Discount Tire on 119 and metcalf every time i have tire problems. Alex and every one there is an expert in tires and they are not only quick and efficient but they get things done 100%! I would go nowhere else. The prices are great and they know how to treat customers right. 10 STARS!!!!!!!!!!!!!!!!! Joe Spector read more

You need tires, they got 'em! and if they don't they'll order them. I needed a new set of tires of my car and I had to only wait a day for the store to get the tires. Installation was a breeze and they explained everything, making sure I didn't leave clueless. All the workers were extremely kind and informative. Took them slightly under an hour to get everything done. read more

Discount Tire - After my car was done, it was left here, so I just conveniently drive away! Saves me the time from reversing out of the parking lot. - Tires Near Me - Overland Park, Kansas

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Unfortunately I have gone from a long term loyal customer to a one star. We replaced tires on Saturday , drove the car and had no brakes when we attempted to drive it 3 hours later. Discount takes no responsibility for this "coincidence". Their only response was that They were glad that the mechanic they referred me to could take care of me. At least I live close so I didn't have to deal with no brakes on the highway! Don't let the high ratings fool you. When you expect them to step up, they won't! read more

I was impressed with the good selection of tires online, the reasonable prices, and the fast, professional service. I purchased online, where I saw tire availability, and received a reasonable price including all taxes and fees. My tires were available in store. Within two hours I was called to schedule my appointment, and I scheduled it for the next morning. My new tires were installed in just 35 minutes, without any additional costs. The waiting area was clean and new, with coffee, bottled water, magazines, and free wi-fi. Several shopping and dining choices at Rosana Square were also available within easy walking distance. Sweet! read more

I just got done getting 4 Barum Bravuris 5HM all-season tires put on, at the Overland Park store at 11640 Metcalf Avenue. I already called and told them the tires that i wanted and sceduled an appointment earlier this morning. They got me right in once I arrived and it only took 35 minutes to mount, balance, replace TPMS seals, and put the tires back on my vehicle. I'm very particular about keeping my factory black aluminum wheels looking like new, and was nervous about how they'd look. Well, not a mark or anything on my wheels, I'm super happy at how they treated my vehicle. The entire staff is very professional, polite, courteous, thorough, fast, and have a phenomenal attention to every detail. I'm a Discount Tire customer for life now, and couldn't be happier about the whole tire buying experience. I read alot of reviews on various tire shops and Discount Tire has the best reviews hands down of any tire shop around. I live 65 miles away and it was well worth the drive to get such amazing work done on my vehicle from people who still believe in manners and not trying to upsell the customer on things they don't want nor need. read more

Discount Tire - This is after they put on my new tires, not a mark on my wheels, I am ecstatic. - Tires Near Me - Overland Park, Kansas

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Shit! I arrived and was told an hour. it have been over 90 minutes and my vehicle has not started service yet. When I asked and he should me where I was on the schedule, everyone else' wait time was 40-50 minutes, even the walk in's were being serviced faster. All I got was 'I'm sorry", Ever as I write this, other cars are being service and mine is still in the lot. They have very good lip service and seem like nice, and organized people, but today the service sucks. read more

Repeat customer here. Made the appointment on line. Called the store and Confirmed appointment with Josh. He was awesome on the phone. I worked with Kyle W. Day of appointment. Again... another awesome guy. The gentleman who passed off my keys, I did not get his name, was awesome as well.... Thanks for making my experience an awesome one..... Van Rickard and Damian Signorelli PS... Josh... I will drop of donuts one day soon..... read more

Nick and Nate are the real deal. I live by the Legends 30 mins away but I'll be making the drive here for all my maintenance/routine checkups! Thanks guys - Tyler, White 2018 Camry XSE read more

I highly recommend this place. It is the service and people that keep me coming back. They address all of my concerns every time I'm in there. I like how they are personal and are not money driven. They even salvaged a tire of mine that had a sheet metal screw in it. Idk how they did it but they did excellent work. read more

10/10 recommend this place. I called around to 5 other tire shops is near proximity, and this was the lowest in price, and by far the best customer service. I talked to Ariel on the phone and after my service was done, and he was very knowledgeable and so friendly. I would recommend this place to anyone looking for tire repair or new tires. I got all 4 new tires for my car and it only took 45 mins! read more

The staff was super helpful with my issue, they replaced my tire valve stems in 30 mins and were super helpful in showing me what they did. Since I purchased the tires there originally, they did this free of charge. Highly recommend this location. read more

The manager reached out to me and apologized for the issues I presented, further he refunded the cost of the bolts sets. Checked one other minor issue on a different tire and fixed it up right then. Really appreciate him, and Discount Tire, making things right! read more

Marvin, Kyle and Trent have the best customer service! Helpful, courteous, honest, and conscience of my time. You've got yourself a repeat customer because of these guys! PS--I notice a big positive difference in the function of my SUV with my new tires. read more

Love discount tire! They are always nice and fair on the price, plus you can't beat the speedy work they do. read more

It's hard to believe this place is a tire shop! Waiting for tires here feels akin to dining at a five star restaurant. The staff is not only courteous, knowledgeable, and professional; they're extraordinarily kind and grateful (and from a physiological perspective, each staff member's upright posture conveys a sense of dignity and respect for themselves and their customers). The shop is spacious and sparklingly clean. The service is friendly, helpful, and efficient. This is the most pleasant, welcoming, comforting, and supportive (words I've never before associated with auto shops!) experience I've ever had at any auto shop. Thank you!! read more

Awesome place and awesome workers, they're very helpful and prices is way cheaper then any other places.definitely recommend Kiristin one of the best read more

They do a lot of things right but they have a big quality control problem and it might put your safety in jeopardy. I've bought tires from them more than once and this time, the guy told me a direct lie. It would have have taken him about 90 seconds of work but instead, he slacked and just lied about it. IMO, it could've cost me my life. Hard to understand their lack of caring read more