Professional and quick service. Up front, honest and fair about pricing and wait time. They also…read morefixed issues that I wasn't aware of for little to no charge. Definitely recommend and now my go-to repair shop!

Excellent service a prompt service. The vehicle was done before promised and I w kept informed…read moreduring the service. Great service and great value.

Sam's Club consistently impresses with its exceptional value and wide selection of products. From…read morebulk groceries to electronics, the quality is always top-notch, making it a one-stop shop for all my needs. The membership benefits, including exclusive discounts and savings, are well worth the fee. The store is clean, well-organized, and the staff is friendly and helpful, ensuring a pleasant shopping experience every time. Overall, Sam's Club is a fantastic choice for savvy shoppers looking to save money while enjoying high-quality products. I also just started using their pharmacy department and I'm very pleased with them as well.

Not a bad today. But again nowhere to park They definitely…read moredon't discrimnate against the the elderly. I think the average age on the people cooking up samples is 80 years old

Great price and service on exhaust repair that probably would have involved replacing pipes and…read moreparts at great cost at other shops. Honest upfront pricing and the work was done promptly. Taking my other car in tomorrow!

Terrible service. I went for an alignment and left with a bent steering wheel and the same problem…read more When I returned, they told me I had different tires when the tires were new and the same size. I had to pay for the same service at another shop.

Tire service was an hour past time slot with no explanation, no rush. Wasted my eveningread more

Just as an update: your shop had done extensive body work to our 2009 Malibu almost 6 and 1/2…read more years ago when a Grand Blanc school bus (empty) made a fast and sweeping left-hand turn onto a residential street and took out the front end of our Malibu where my wife had been waiting for traffic to clear so she could turn onto the street the bus was leaving. She sat in the car petrified, like someone on the Titanic watching that gigantic iceberg go by, as the bus crunched across the entire front end of the car and began climbing up the front-left side of her just year old vehicle (first new vehicle we had bought in 30 years). That bus took out the right and left fenders, headlamps, right and left rocker panels, bumper and grille, left wheel and tire, grille and numerous suspension parts, not to mention the radiator and a few other parts behind the radiator. Fortunately, the powertrain was not damaged but $7300 in damage was done or 38% of what we had bought the car for just a little better than a year earlier. Everyone at the shop was more than nice to my wife making sure she was OK and getting her set up in a loaner car because it was going to take several weeks to get her car repaired. But I wanted to let you know that here we are 6 and 1/2 years and almost 80,000 miles later and the car still looks and runs great, getting 32 to 34 mpg on the highway. There's been no abnormal rust appear anywhere around the front end of the car and all parts are still holding together well. If anything, the only thing I found after getting the car back was that the gap between the left-side fender and the hood on the top side of the car was a little wider than on the right side of the car. But no one even notices that unless I point it out to them....a plus because all other points of the fender match up to where they are supposed to be. Also, the service obtained, left front wheel must have come from a different supplier than the originals because after just 2 years the clear-coat began lifting up off the parent metal of the wheel allowing the underlying aluminum to become slightly corroded (minor annoyance) while all the other OEM wheels still look good even after 108,000 miles. So, in conclusion, CONGRATULATIONS, for an excellent job in rebuilding this vehicle 6 and 1/2 yrs ago as time has now proven. From its condition at that time I didn't think I wanted to keep it, but have now decided that it needs to stay in the family for a much longer period of time. Hopefully, the work you continue to do on any other vehicle coming in will be done with just as much care as must have been taken with mine.

Took my car there for an estimate because I heard they are quality, professional...best body shop…read morearound. Got what seemed a reasonable estimate and received insurance approval. Dropped off car once they called that parts were in...estimated 3 days for repairs with a 2day cushion for painting. 21 days later they called to say it could be picked up. The quality appears ok. I called repeatedly to inquire status, did receive a couple of updates over the 3 weeks, but never a response to my inquiries. The car was returned with a near-dead battery, the charging terminal cover was loose in the engine compartment. The customer service feedback and response was non-existent. Not sure about the rest of the operation there. But if I were you, I would avoid Al Serra

SERVICE Review: Al Serra at one time was the "go to" dealership for service...however, over the…read morepast few years they have become similar to the competition. If you go in for a simple repair or quote they place more emphasis on giving pricing on more costly repairs or service that you may or may not need. They forgot what made them #1....customer service NOT Sales. They are pushing for the largest bill possible instead of concentrating on what the customer is asking for and making the "sales" of additional items secondary. It seems like they are really high priced now too. I hear the same story every time I visit, "you don't have an extensive history with us, are you getting service done somewhere else?". Then they proceed to hand me an outrageously expensive quote. Don't get me wrong, they are still performing good work, its just not a better VALUE than the competition...its the same perceived value as the rest :-(

Took a state of Michigan fleet vehicle in for a camera issue, I was greeted by Darcey at the…read moreservice desk who was knowledgeable, helpful and pleasant to work with. I had to make a follow up appointment so they could order a part and the follow up appointment did take a little longer than expected but they have a nice lounge to use while you wait.

My brakes were making weird noises and they got my car right in and fixed the brakes on time!…read more Gerry gave me the option of replacing both sets of brake pads as one had some life left in it. I appreciated the communication and fast service.

Have had Gerry,s service our cars since they opened. Fair pricing,excellent service, staff is very…read moreprofessional and well trained and knowledgeable.

I had an awesome experience with US 23 Auto Care, Inc. My…read more2023 Chevy Tahoe was serviced for an oil change and tire rotation. I've always had my vehicles serviced at a dealership and I like the one-on-one experience and the kindness. Donald went above and beyond to get my car serviced in a timely fashion. Thanks again.

I'm not sure what the expectation was when one opens and/or works for a towing service, but the…read morestaff seemed nothing short of annoyed that they were called out to tow my car. I don't know, maybe they were having a bad day - maybe they too got a blown tire on the way to pick up their children from daycare, and then found out at that moment that the car didn't have a spare tire. Maybe they just don't like towing. If it wasn't for my roadside assistance I would have canceled the tow and called someone else. The operator on the phone complained about the size of the parking lot my car needed to be towed from, never introduced himself and once he did get there, he was just generally in a bad mood. But my man, didn't you know this was a possibility when you began your career as a tow truck driver?