I will never go back to the Monroe Auto in Clio MI. I was the only person in the store ( which…read moreshould have told me something). All I asked for was an oil change and new wiper blades. 1 hour and 15 minutes into it I look out into the shop and the guy working on my vehicle was sitting in a chair, doing nothing. Then it took another so called mechanic 15 min to figure out how to put on my wiper blades. All kids. Not one person over the age of 25. Not a good experience. Also its 94 degrees here today and the waiting room has no air. What a joke.

I had scheduled an appointment for Saturday and when I showed up I was told they were behind and…read moreasked if I could come back on Sunday at 2. I arrived a second time for my appointment and was told again they were too busy. No call to inform me that they could not honor the appointment.

The negative reviews here seem to be from people who don't understand things can turn into bigger…read morejobs than estimated. Therefore, taking a longer time than planned or told. Maybe the job before you turned into a bigger job. They had me in and out faster then I expected. I told them what I wanted and they found it was something else that needed done, not what I thought. They could have taken advantage on my request but were upfront and honest. Great price, great work. Polite and courteous.

horrible customer service. made a first come first serve appt for sat morning. only day we can be…read morethere early. get up and am one of 1 st in line and am told they are to busy for the day. dont ask any questions and just saw they cant work on it. waste of my time and energy. will never give them my business again.

Totten tire is amazing!! Last Friday we had a young driver…read moreon his way to Ann Arbor who's low tire pressure light turned on. It was 5:00 and Totten was closing up. The staff stayed to check his tires and put air in one to make sure he was safe to drive. Thank you so much for helping this young man during a stressful situation!! We appreciate it more than you know!!

Had some Mastercraft Courser Quest Plus tires put on our truck last October that were recommended…read moreby their staff and we really like them!! An excellent all season radial. I can also attest that they stand by their work! Great people all around!! Fast and efficient service!! Very fair prices too!

Very helpful staff and good selection of tires at a great price!read more

i've been going to first class for several years now. though i have never purchased a tire from…read morethem, they do all my mounting and balancing on all my vehicles. there service has been excellent and friendly. i have never had a problem with any of the work they have done. fast and friendly service takes it for the win.

They did a great job and were very communicative. More than fair on their prices and did not try to…read moreupsell. We will definitely be using them for our future vehicle repairs and maintenance.

Loved coming here till I got the total on an oil change done for my 12 Dodge Grand Caravan. It…read moretotaled out to $61.99 for an oil change cause they use AC Delco "dexos oil". This is almost double to what I paid before and no communication that their prices went up or they're using dexos oil before they performed the oil change, especially after the fact we called in ahead making an appointment. I've worked in auto service for 12 years and never thought I'd see the day when basic oil changes cost $61.99 out the door and using basic synthetic oil too.