Highly recommend. Employees were friendly, honest, knowledgeable and even though they were busy they took the time to explain things and discuss which options were available to me. I didn't feel pressured at all. Great customer service! read more

I'm not sure what has changed with this store, but I have purchased multiple sets of tires from this location over the years with no complaints - but today I purchased the last tire I will ever buy from discount tire. A three and a half hour wait yesterday, in which it was determined to require a new tire and not plug. Asked to come back today at noon after the new tire come in. I arrived at 11:50, was not even acknowledged until 12:30 in which I was told another 3 hour wait to have my tire installed. (It was already on the wheel and just needed to be mounted on the car). So - I loaded the tire and wheel into my car and went home to install it myself. I can appreciate the wait yesterday... I was a walk in and they were busy. Today - should have been a quick visit, but instead it became a negative experience due to the attitude of the sales rep. read more

Great service! Tyler at the front desk and also the redhaired/fairhaired technician were very sweet to me and made sure my tire was replaced in about 20 minutes. I'll be returning to this location :) read more

I was recently at an NTB so have the benefit f comparison. There is none. This place opens on time, is clean, and the people are professional and polite. It was easy to book. They have the tires I want and their price competitively. I don't see any reason to go anywhere else. read more

I used the component online to notify the store that I was en route and as soon as I parked I was greeted in the parking lot and my service was started. I got a new set of tire and they were installed within 30 minutes. I set my appointment for 5pm and arrived early and was finished by my appointment time. I was able to purchase my tires online and know if they were in stock at the store. This was my first visit and I will be returning for future visits. Wifi and water was also available also with A/C especially during the hotter months. I purchased a full set of Yamaha tires for under $600. read more

I had a tire with a slow leak. I walked in and had the leak repaired. The staff was very courteous and professional and repaired my tire with NO CHARGE! I would recommend this shop. read more

I ordered 4 tires online and scheduled an appointment for 3 days later. I received several texts leading up to the appointment to confirm my appointment date/time. It wasn't until showing up for my appointment and waiting in line for 20 minutes to check in that they realized my tires weren't even there and we'd have to come back another day. If you had my appointment and order in the system, I should have been contacted BEFORE THE APPOINTMENT letting me know my tires weren't there so I didn't waste an hour of my morning, drive on a donut unnecessarily, and structure my morning around this appointment. It should be SOP to check the appointments for the day and ensure you have the items. read more

I called in to make an appointment for 4 new tires. I came here because I was told they were cheaper and quick. One of those is somewhat true. It's currently 50 minutes from the time my appointment started and my car isn't even in the bay yet. I overheard they're 4 cars behind so I don't recommend unless you're prepared to deal with poor scheduling/management. read more

I needed tires at a reasonable price and they offered a variety of options. They installed the tires quickly while I waited. I plan to take my other car in when it needs tires. The only negative for me was the waiting space - no coffee! But that's negligible. Go for the tires, not the coffee! read more

I've been coming to discount tire for several years now. Always loved getting in and out but lately they've been busier and it's been taking a little longer. Nonetheless, their service is great and they really do care about the customer's experience. read more

Discount Tire - New wheels and tires installed by Discount Tire - Tires Near Me - Chesterfield, Virginia

This was my first time at Discount Tire. I'm from NJ and we don't have any DT near us. After visiting relatives in VA, unfortunately we picked up a puncture from a industrial screw on Powhite. We were able to schedule an appointment to have the tires checked and the team at DT were truly professionals. They had us patched up in about 30 mins. The best part... Discount Tire offers FREE tire repairs to the community. Super awesome. The team was friendly and courteous the entire process. Text updates were great and would love to have DT up north if possible. I'd recommend DT to anyone as I usually get my tires from Costco. But this experience was positive all around. Kudos to the team there and thanks to Hubert to help get me in checked in. read more

Discount Tire - Waiting area was clean and spacious. - Tires Near Me - Chesterfield, Virginia

I ordered tires and scheduled installation online. Got a good deal and the ordering was pretty easy. I came to my appointment, there was a sandwich board with my name at the first bay. I was able to pull right in and after verifying everything,they immediately started working on my installation. These guys were great! They were so efficient and cohesive, I don't know that I've ever seen such excellent teamwork in an auto shop. They had a very clear leader who was seriously good and I was very impressed by the whole team. I'm very glad I chose Discount Tire and will do so again. My tires as great too! Thank you. read more

I have been a customer for years. I dropped off my car at 2pm Saturday and was notified around 3:30 they stripped the lug nuts on a wheel and it needed to be sent to a mechanic. The mechanic was closed until Monday and my car was unsafe to drive. I was promised Monday morning they would personally get my vehicle to said mechanic at 8am. I call mechanic at 10am expecting an update and he has never been notified and he's full today. I was offered a rental car at 11am on Monday; too little too late. My car is eventually made available to me 3pm Tuesday. I was offered $80 refund on $720 worth of work. Unacceptable. read more

I picked up a nail in my tire. They were able to patch it quickly and got me on my way. Very friendly and great customer service. Would definitely recommend! read more

Excellent place to get tires. Friendly! IT IS fast and inexpensive. The off brand tires are usually better than the name brand, since you are paying for advertising in the name brand tires. Actually, your Family is safer in the tires they carry. Yet they do have Michelin's in stock. Great place to go for tires. That is what they specialize in. Sorry to say, they do not do brakes, inspections or oil changes. BUT, they have my business from this day forward!!!!!!! read more

My tire was flat due to a nail. I took my vehicle and tire to discount tire a little after opening. I was checked in and out all within an hour. The guys were friendly and my service was free. Yes, free tire repair. read more

I LOVE THIS PLACE!!! The employees are awesome! Supper friendly and actually seem to love cars/truck and what they do - Passion! I have never had a bad experience and I have been there SEVERAL times for all my vehicles. They had great prices and no hidden fees! They will even BEAT the price of tires you find on amazon! SO DON'T BUY FROM AMAZON - These guys and girls will take car of you! They can even get you wheels that you see on-line! AND they will do tire rotations and fix flats at no charge!.... No better place! OH - Did I mention that they do this while you wait! Whats not to love? read more

Phenomenal service!! My dad recommended Discount Tire with a glowing review so I decided to check it out since all 4 tires were in rough shape. As soon as I stepped out of my car I was immediately greeted by Jeremy who was very polite in asking what I was looking for. He did a quick sweep of my car and showed me how bad my tires had actually gotten. We immediately went over to the computer and I was shown a few options based on my driving needs. I had no idea that my tires would be completed today!! All 4! In 20mins! Needless to say I was going to go to the dealership for my car and with the prices, was only going to be able to afford bottom of the barrel tires, but here I got great quality for almost $200 less. That includes a pretty epic warranty too. Shout out to Sydney as well who I spoke with over the phone and gave me a spot on view of what I was looking at and the services offered. read more

Best experience I ever had getting tires! I did a lot research based on tire reviews and read a couple articles. I narrowed it down to either getting Michelin's are Cooper tires and down to four models. The Sales Associate Rudy was very knowledgeable and made selecting the right tire for me easy. Everyone I worked with there was sob friendly including Heather and Eric the manager! Eric was super professional! Service was above and beyond! I will be back and will recommend Discount Tire to friends and family! I got a set of Cooper CS5 Ultra Touring Tires for my Honda Accord. I love my tires! My car rides the best it has in years! I can tell a difference in how the car handles and mileage rating on the tires is good to. They got me in and out quick and also had the best price when I shopped around! read more

Outstanding customer service. App is great to schedule service and get wait times. Honest diagnosis and estimates. I won't by tires anywhere else. read more

Discount Tire made everything so easy! Getting a flat tire is such a pain, but someone recommended Discount Tire and I am so glad that they did. I looked them up and realized that I could schedule my appointment online, which is super convenient. The online process was easy to follow and they sent appt reminders too. When I arrived this morning, I saw that you can check in online and track the status of your car! While you have the ability to self serve in some ways, there was an awesome team of friendly people working there. They under promised and over delivered with the timing and truly could not have been more friendly. I asked them how to pay when they pulled my car up. The response was, "It's free!" (I got a tire patched). Thank you, Discount Tire! I will absolutely recommend you to anyone! read more

Best customer service and great tires too! In and out within 45 minutes. Highly recommend this store

Rudy, Chris, Ryan all provided excellent customer service, and gave me a price match plus a discount for having a family member work for Discount Tire. There was also a hiccup on delivery with the tires we had originally planned to put on my truck that did not get delivered. They did have a similar model in stock, but they were more expensive. However, they offered the same price as the original tires I had ordered. Very efficient service. read more

This was my first experience with tire replacement and this company made it a positive one. From their easy-to-use website I was able to determine they had the tires I needed in stock, use their price match program to get a discount, and schedule a same-day appointment. On location they were friendly, knowledgeable, and prompt with their assistance. I was informed about a rebate program I would have otherwise overlooked. All four tires were replaced exactly in the timing they predicted and I walked out as a happy, loyal new customer. Thanks, guys! read more

Top notch service since the time I pulled up until the time I left... My mustang gt requires larger rear width tires than the front... Honest mistake but as one of the workers put a rear tire on the front. Which with the added rim and tire width may have damage my front spoiler. Next is why I go to places like this. Employee Irie ... was on top of things he quickly noticed the error and himself personally corrected the problem in order to avoid damage to my vehicle... Irie's professional attitude and attention to detail for my mustang visit is why discount tire has always been my go to place. This company attracts a better quality group of employees like Irie.. read more

Everything was super fast and professional (and cheap)! We dropped it off right before they closed and were able to pick it up with 4 new tires early the next day. read more

I got tires on 2 vehicles within 2 days. Good tires at fair price they beat the prices anywhere else I looked. The staff was friendly and I was impressed with their efficiency and they actually used a torque wrench on every vehicle which is something they should do but I've never actually seen a tire place do. I highly recommend read more

New Wheel x 2 But seriously, thank God for Discount Tire!! The extra special "hug" that they give their customers is what will make me come back, and recommend them to EVERYONE. To make me safe, they're putting two temporary rims on my car until my new rims come in. I know this sounds simple, but they could just say...sorry Erin you can drive on your spare and you're front tire isn't leaking yet so just keep driving on it. Bravo DT Bravo! read more

I went to Discount Tire to get spacers put on my vehicle tires. I was informed by two technicians that the spacers that I had provided to them were the correct ones for my vehicle. after arriving for my vehicle I was told by another technician that they could not provide the service. They have unnecessarily WAISTED my time! read more

This morning I woke up with a nail in the tire, I read some reviews and decided to take it up there at 0800. I was not disappointed. They took the tire in (took it off the car myself), they plugged and patched for free! I was impressed with the customer service and the speed of the repair, 30 mins tops. Highly recommend this location and will be coming back for tires in the future. Thanks again! read more

This place has the BEST customer service and pricing! I made an appointment with no problem and when I arrived, they treated me like their only customer. They were quick and had smiles on their face the entire time I was there! Thank you to Ryan and your team for an awesome customer experience! read more

They lie to you to get you to buy a tire!!! Will never go back. I had a nail in tire to be fixed and the guy told me, oh your tires are aging!!! Wanted me to buy 4 tires and when I told him no. He tried to sell me one tire. I told him no. Don't have money. Another thing is they always pull the spare tire out and he told me the the spare had never been used but needed to be replaced!!! For what??? The age of tire!!! Also they left the my tire tools in trunk instead of putting them in tire compartment!!! read more

Great crew at this location. Carl and the crew changed my tire and completed all the services I needed done so quickly. I highly recommend this place if you need any tire services done. read more

Discount tire is the BEST! The discount tire on Hull St near Woodlake always takes care of me. Whether I need to buy tires or just need to get my air checked, I get taken care of quickly. They walk me through all of my options and what is going on with my tires so I feel like I'm safe when I leave. Best part is that even if I don't have tires from them, they will rotate my tires for free and fix a flat tire for FREE! Can't recommend these guys enough. read more

The store itself is very nice, clean and maintained. Service was fast and efficient in and out just how tire changing should. What really made this store stand out to me was the customer service. Eric is the one who handled my transaction and he helped me every step of the way. He went out of his way to make sure he found something within my budget. I will definitely be back here for the rest of my tire purchases. read more

Hands down the best tire place in the area. They are very customer service oriented and have fair prices. They've patched tires that I didn't even buy from them for FREE! While waiting today, a girl's car battery died and one of the associates gave her a jump with his personal equipment! They are just good people! read more

I started the day with a flat tire due to a nail. Ended up at Virginia Tire and Auto where they told me it would be $30 to repair and if it couldnt be fixed they would charge an additional $10 just to put the spare on. Filled up with air from wawa (didnt even want to use VA tire and autos free air) and booked it to Discount Tire and Auto! The manager there took my car in even though it was 6 pm already and technically closing time. And he reassured me that my tire could still be fixed since it didnt have obvious signs of interior tire wear. And if it couldnt then they would happily put on my spare tire for me. Luckily they got it fixed and rebalanced the tires for the sweet sweet price of FREE. The last time I was here was in January where I got another nail repaired again for FREE and they were able to pull up my information right away. Polite and took the time to explain my worries away. Will be coming here the next time I need tires simply for the service! read more

I had to stop by here and get my tires rotated and before I got there, heather was out assisting me with excellent service and I had already spoke with Jeremy earlier. I went in, and he was so helpful and nice about the whole situation. You can really tell they care about their costumers at this location. I will not be going anywhere else. Thanks for the A+ service guys! read more

I am so impressed with Discount Tire. I walked out of work today and found that my tire was flat. Not how anyone wants to end their Friday. My husband called up there for me and he was told that I could be seen right away. I got there at 5:00pm and left at 5:28pm. On top of their speedy service, their customer service was truly amazing! They definitely have a great team! read more