I went to this location on Saturday, March 5, 2025 around 1:30 p.m. to purchase a brake light…read morebulb, I asked did they carry what I needed and could they install it for me. They had the bulb but stated it was too difficult to put in to where the bulb was located. There were four available male white associates and no one could help. I thanked them and went down to AutoZone on Robinson Rd. They installed the bulb, it took two seconds, a woman associate installed the bulb, she removed one small panel on the right side, removed the old bulb and put in the new one. No difficulty. So because I was a woman, a black woman, they were all white men, they didn't want to help me at O'Reilly's. For any type of service I usually go to Mercedes of Texarkana or Forza Auto on Lake Dr. but both were closed. Everyone I see I will tell about the unacceptable service I received at O'Reilly's on New Boston Rd Texarkana, Texas

I would give them ten stars if I could I needed a new ignition coil for my Ford Transit 350 and…read morehad stopped at ***three other places!!*** in town that all said that had it but couldn't find it once I went in! I was feeling so defeated but O'Reilly went to the shelf when I called to double-check they had my part so I wouldn't waste any more of my time. The associate that checked me out was attentive, friendly, and exactly what I needed in this stressful moment. O'Reilly has my service from here on out. Thanks, guys.

Staff is knowledgeable and helpful. Made sure I had the correct items and everything I would need…read moreto complete repairs.

they were very helpful and helped me get exactly what I needed. if it weren't for them I would…read morestill be having more problems. they really helped me out.

The absolute best place to get used auto parts in the Texarkana area. Friendly staff, great prices,…read moreand organized yard!

My daughter was stranded in Texarkana so she bought a car for me at pickers when she was there to…read moretest drive it took them an hour to put gas in the car so they could test drive. That way she had a ride home and then I would have a car. She paid $1200.00 for the car and they gave a bill of sale and as she was leaving they gave her the title in an envelope. my daughter and her boyfriend didn't look at the title but when they finally got home because the car kept dieing I then looked to my surprise yes it was a salvaged title and they had not signed it or anything. To top it off it shows it has a lien on the car. Never once did pickers tell them it was a salvaged title. So of course they had to make that hour drive back to pickers and they left the title at pickers for a few hours they said they would have it fixed and ready. Well pickers signed the lein spot where it says name but didn't sign the title line. They also failed once again to bother to put anything on the back of the title. So when my daughter brought it home again I took it to the DMV to see what was needed. The lady highlighted areas that needed to be filled out by pickers and by John used cars. So here it is a month after buying the car and we still can not get it legal. I called pickers myself and at first they told me there was nothing they could do for me. After explaining several times to the lady she put me on hold twice then she tells me I'm going to have to bring the title back up there again. So a month later I have a car that I can't do anything with and now I have to again find a ride to pickers witch is an hour away and not once have they apologized or offered anything for gas or nothing. Rightfully I should take the car and title back to pickers and demand my money back because it is illegal to sell a car with a salvaged title without making the buyer aware of the salvaged title. If the title dont get taken care of this time I will go ahead and get my attorney involved. I have been unhappy with pickers from the start of this and so not recommend buying a vehicle from them at all. Also they could have fixed what was wrong with the car since they knew the whole time what the deal was. One of the employees even stated that he would have bought the car but they wanted to much to not fix it or take at least a hundred off the price. Also someone from John used cars supposed pickers called them and they come to pickers and signed off on the lein but if so you think they would know how to fill out the title correctly since that is what they do for a living.

Heather at Auto Zone was very helpful and knowledgeable! It's almost unheard-of to receive such…read moregreat customer service nowadays, but she went above and beyond.

Cannot believe how helpful they (Brad) were. Traveling from out of state and they loaned us tools,…read morelet us try fasteners prior to purchase. So glad we left ORieleys and came here!!!

Ricky is great! He quickly fixed a van full of rescue dogs on their way to their new homes. Thank…read moreyou Ricky!!!

He never answers your phone calls or returns them. And when he does contacts you, it be in a text…read moreand he always have an excuse saying he's sick or his brother was sick. He's been had my boyfriend's motorcycle for almost a year and told him that his motorcycle was ready and that the only thing that he was waiting on was the light fixture to come in that he ordered. And then we kept calling and texting and couldn't get ahold of him and then finally months after he sent a text and said that the motorcycle wasn't fixed and he sat it out by the rode. And when we went through there, we didn't even see his motorcycle. So now we're going to take matters the legal way.

I've been in several times, everyone was helpful and I was in and out. One of the managers (Angela)…read morehelped me to understand how different parts work lol. I've never been interested in being a mechanic.

I bought a belt for a 2000 ford taurus from this store a couple of weeks ago. live a hour away from…read moretexarkana and could have done business with auto zone , O'rileys, or nappa but i was in texarkana the day I got the belt and was only looking for a belt a 1/8 of a inch longer than the one that I was replacing due to it maxing out the tensioner. any way long story short I took the belt back because it was so long it would not even spin with the motor. when I do go and take it back i go in with my kids and i talk with a woman named susan I tried to explain that I lived a hour a way from there store but befor I could finish telling her about the belt or why I was returning it she became a smart ass by telling me her computer couldn't tell her I lived a hour away. i was stumped at first thinking to my self no this bitch just did not say this shit to me so I in return. told her no I'm sure it did not but my receipt could tell her what day I came in and bought the belt after I said that she did go ahead and refund my money but bad news for advanced auto is I won't be back to do business again and will do my shopping with other part stores

Went in on Saturday. They act like they have "0" basic knowledge about automobiles. One kept trying…read moreto tell me what was wrong with it, he finally hooked it up to the hand diagnostics machine then left us standing outside for 15 minutes. Another guy comes out and writes a couple of numbers on a piece of paper and walks off without even offering to sell the part we needed. Needless to say went to Oreilly's auto parts and all's well.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.