My AC went out on a Saturday night in 90-degree weather. I reached out to Discount at 10:45 p.m. and received a response from Chris via text by 10:55 p.m. Derrick, the technician, arrived at my home by 10:00 a.m. Sunday morning. He had the unit up and running just in time for the 95-degree day ahead.
Derrick took the time to show and explain what was wrong, and walked me through how he repaired it. After the repair, he inspected the unit thoroughly and made sure everything was buttoned up. The price was more than reasonable and fair for a last-minute emergency call.
There was no upsell or talk of expensive "additional work" needed--just honest, trustworthy service. I highly recommend them and will be having them out this fall for some preventive maintenance on the furnace.
Thank you, Chris and Derrick, for your professionalism! read more