What happened to their great service? I was presently surprise last year, but this happened…read more I had an appointment scheduled a month ago for Wednesday last week, they text me on Monday to say the appointment was rescheduled to Tuesday instead. I couldn't make Tuesday that week, that's why I scheduled Wednesday. They said they were going to be closed. Okay, reschedule me for next week, I can make Tuesday at 9:00am. I'll wait for my car because I'm coming in from Barrie. Okay, you're rescheduled. They text me on Monday to say I'm scheduled for Tuesday at 9:00am. Great. Tuesday comes, I'm there at 9:00am, nobody there to work on my car. 10:00am, still nobody to service my car. At 10:15 I decided enough was enough and asked for my keys, and left. What a waste of time. They just lost a return customer.

My car drove in for head gasket repair in April. Car has been there ever since...still waiting for…read morefix ..been a nightmare more detailed review has been posted on Google...smh

I've been taking my car to Master Mechanic for a few years now, and I have always found them to be…read morehonest, easy to talk to, and genuinely acting in my best interest. I don't know a lot about cars except that I need one for a commute, but the staff here are excellent and explain things so that I understand them and can make the best decisions for my car. I'm writing this review today specifically because I had a really amazing experience yesterday - I'd brought my car in to get the brakes checked and it turned into an all-day thing because the rotors needed to be replaced. Without getting into detail that might have other people asking for the special treatment I got, they made sure I got home so that I could finish up my workday, and REALLY went out of their way to do so. Car stuff's always going to be expensive - I'm not sure I'd trust cut-rate brake service, anyway - but their pricing is always reasonable and well-explained, and I have never gone away feeling like they've done something I didn't need or that I'd paid for something silly. This is a great local shop with excellent staff.

was grossly over charged for the work done and I'm not sure if they even did anything. first and…read morelast time going to this place

My Audi A8 flashed a message that I had a scheduled oil change coming up in 10 days but my wife was…read morehaving a total knee replacement done 2 days before the service date for the car and I am the only caregiver in the house. Marc from Glenforest came to the rescue picking up my car from the house and delivered it back same day! All the work was done plus they found a couple of other items that needed doing and fixed those too. Bonus - they are located just around the corner from our home! I will definitely be taking all our cars there from now on. Thank you lads. You de stressed my life when I needed it most.

it's always a pleasure dealing with the guys at Glenforest Garage…read more I took my 2016 Evoque in for issues with the a/c. the diagnosis came back as battery issue and it ended up not being crazy expensive. You can always trust this little shop!!

This has got to be THE most HONEST MECHANIC I have ever been to. Not only is it convenient (right…read moreat the corner of Bloor and Bathurst, with key drop option available), but they are ridiculously honest I'm actually in disbelief as I type this review. The people who work there are super friendly too, they never make you feel stupid and as a woman with a truck I'm weary people will take advantage of me or talk down to me, but that never happens here. The customer service is amazing and the people make you feel like family. My experiences here have been as follows: - First time I came here was because I felt like my alignment was off the night before a trip to Montreal - I needed to get the alignment and hopefully an oil change done first thing on a Friday morning cuz I had to be on the road to Mtl. by noon. I used to go to Canadian Tire but they were unable to accommodate me for a morning appointment the next day because they said it takes several hours to do an alignment. Feeling more desperate, I called Midas as a last resort because I (wrongly) ass-u-med they'd be kinda expensive - but it turns out their cost for an alignment was actually CHEAPER than Canadian Tire and they were able to see me first thing the next morning! On top of that, their website has coupons for $ off any work and oil change deals so #protip: make sure to check out the Midas website and grab your coupons before you go. I dropped the truck off at 9am and by 10am I got a phone call from them - "Truck is ready to be picked up, your alignment was fine, we have a printout of the specs to show you, so we didn't need to do the work after all, we did do the oil change, come on down and get your truck!" My jaw literally dropped to the floor. A MECHANIC TELLING ME THE WORK WASN'T NECESSARY, not charging me a dime, in the heart of downtown Toronto? THIS IS UNHEARD OF. Needless to say, I made it on the road in time, confident with my alignment, with the extra $ I had set aside to spend on the alignment still in my pocket to splurge on my trip! Not only that, they did an ENTIRE vehicle inspection checkup/spec/printout sheet to show me free of charge when I went to pick up my truck. Midas won me over as a customer right then and there. Canadian Tire who? lol -Second time I came here was cuz my muffler was making a rattling noise on acceleration. I got my brother to help me isolate the noise before calling the garage so we knew that it was coming from the exhaust system. I was reluctant to bring my truck in anywhere cuz I was afraid of how much even just a diagnostic/estimate would cost me. It turns out Midas at Bloor/Bathurst does the inspection and estimates for free!!! Brought my vehicle in before work, and by 11am they were on the phone with me to let me know the "damage" - turns out it was just a loose clip. They replaced it for FREE. They told me that the vehicle was fixed and ready to be picked up, and everything looks great and I owe them NOTHING. I was sitting here prepared to spend in the ballpark of $1000 for repairs and it turns out I owe $0.00. If I could have hugged the guy through the phone I would have. Just also note it seems like I'm bringing my vehicle for all these unnecessary repairs - no. I am not a rich woman so when I bring my truck to the garage it's cuz I'm trying to avoid MORE costly repairs in the future (i.e. having to buy new tires for driving w/ the alignment off for too long, and not just ignoring a noisy exhaust/muffler issue). I'm not some nitpicky person when it comes to my truck - it's got lots of untreated cosmetic damage from when my mom backed into me (lol) and a crack along the bottom windshield from a pebble hitting the windshield during a bad storm - but I do like to address preventable driveability issues before they get worse. This mechanic is so honest it's actually ridiculous and they are so friendly and nice I feel like finding them was akin to having a horseshoe up my A$$. PRICES ARE ENTIRELY REASONABLE - cheaper than Canadian Tire and service is way more personalized - Please go to this garage, they are amazing!!!!

Service - mechanics ok. Parts. Complete rip off. Lower control arm. $490 ! Even the dealership…read moreonly charges $335 ! A jobber is much less, around $130-160 MAX! Was my second visit. If pricing was fair you would have a repeat customer. But it isn't. So you won't.

Had them change our winter tires, but they used the lug nuts from the winter tires on the summer…read moretires, which ended up damaging the rims. Although the manager was aware that this is a problem, the mechanic didn't, and so didn't flag it for us. When we took the car to another mechanic in the Fall to change back to the winter tires, we were made aware of the risk of hairline cracks on the rims that can result from this going forward. Jiffy Lube's Manager failed to take responsibility, saying it is up to the customer to flag this and supply the lug nuts.

Been coming here for years. Always greeted nicely. Never…read morehad a problem with any work done to my car. Today they went above and beyond. Come here late to change my tires. These guys stayed late just to finish me off. Super great full and convenient.

The team fixed my tire within 10 mins and saved our family road trip weekend. They got us into the…read moreshop within 15 mins notice on a Friday afternoon. They will forever have my business. The owners are always present and take complete responsibility for their service. I would highly recommend them. Adam

My husband and I have been taking our cars to M&S for the past 5 years and they are fantastic! They…read moreprovide high quality service and always reasonable fees! And they never do unnecessary work. We just recently moved away from the area, so we can no longer use their service regularly. But when possible, we plan on brining our cars to M & S when we can.

i took my car to the dealership and they tried to push all sorts of repairs on me. i took it to s&s…read moreand they did what was needed. imho, finding an honest mechanic isn't the easiest thing, but to me it's the most important thing. s&s is friendly and professional. one thing to note: they can be busy. phone ahead for an appointment. i'll be going back. i'll update this review in the future.

I would like to start this review with the principal fact that I had the work on my vehicle done in…read moreMay, and today is Sept 7. The work was done well and I had no complaints with the service end of the business. Today I had a security issue on my vehicle that required my attention on the built In cameras In my vehicle. I discovered downloads of multiple videos of the garage staff using the vehicle for errands through the core of the city downtown and away from the garage. Inappropriate unacceptable and will not return nor word of mouth this business.

I have been a customer here for over 10 years, and my father has been coming for over 30 years…read more John has always been excellent in dealing with my Mercedes for various issues, including brake care and tire assistance. Recently, he went above and beyond by generously sharing his knowledge about what was covered under Mercedes' warranty, saving me over $1,500 CAD on a repair. John is always our go-to mechanic--he consistently provides reliable service and makes things incredibly convenient for our family. Highly recommended!

WARNING! It's Rare…read moreto find a garage that wont take advantage of a customer. This one was no different, Calling in I asked if they had a part to fix the rear passenger shock mount as it had failed due to wear. A 20$ Item, 3 screws easily accessible, and 10 minutes of work with an impact driver and WD-40. After calling i was LIED to when the front desk had said that the shock i was looking for was fused and the 20$ part unfortunately has to be a 150$ entire shock replacement as well as an estimate of maximum 100$ for the labour. I took his word for it and agreed to the service.... little did I know.... this was not the case. I asked for my old part back and easily popped off the mount from the rubber gasket and made mention that I must not have had the "factory model" he talked about over the phone. Alas, after lying again and saying Mazda doesn't sell it separately, he shortly corrected himself a minute later saying that they do not buy them separately (no need to get it from Mazda, Napa sells the same KYB mount (Mazda's factory shock choice) or dorman substitute). Irregardless charging me 50$ more than the cost of the suspension. valuing his mechanics service at 300$/hr (took 20 minutes in total in/out while moving slower then a sloth) and openly lying to a customer you'd be better off at a Canadian Tire auto service. Heed WARNING to those who do not know different, speed and monetary cost is in the eye of the beholder and this Snake Oil salesman sells a bitter brew of lies.