I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.

Green State Restoration is amazing! From the very beginning when we scheduled with Ruslan, to the…read moreday Max came out to our home, we were super happy with Green State Restoration. We hired Green State to clean up our attic and crawlspace as we had signs of past rodent activity and wanted to get it cleaned up and mitigated to stop future rodent activity. First of all, they were able to fit us in on New Year's Eve which was only 2 days after we originally got in contact with them. All other companies we talked to were 2-3 weeks out. Not to mention, they were the most affordable of all the companies we contacted. Max came to our home to do the work and was incredible the whole time. He answered all my questions, kept me up to date on what he found, and even fixed a vent pipe we didn't know was broken for no extra charge. He was in and out in about 2.5 hours and got us the final report by end of day. I would 100% recommend Green State Restoration to anyone who needs cleanup and mitigation. They are fabulous!

This is the WORST restoration company in Washington state. Avoid them at all costs. They charged…read moreastronomical fees compared to other restoration company standards. They charged for work that they did not complete. They will take advantage of your less than favorable circumstances to squeeze funds out of you. I fired this company 3 times and they continued to return to my property uninvited and unannounced. I had to call the cops out to have them removed from my property. DO NOT USE THIS COMPANY.

Great company. We originally just wanted insulation blown over what we had, but decided after…read moreseeing the amount of dirt, old animal debris, missing insects and lack of sealing of holes and areas we would have it all removed and replaced. $$$ but so well done! I went up and checked before, during and post work and we are so pleased. We are now properly vented and have airflow, have all areas sealed, vent fans sealed correctly and enough insulation. It took only about an hour for the estimate, including the 1/2 hour the gentleman took to write it up and provide photos, work to be done and costs (in a color pamphlet!). He also reviewed what was found and what work should be done and why. We were really impressed. The actual work was scheduled week later and took 2 days (did not take an entire day each day). They were quick, clean, put up plastic barriers to protect the walls, house and floor. No leakage of any debris or old soiled insulation occurred. 10/10 would hire again. Note: they took care if the PSE rebates and were recommended by PSE.

The proposal I received included several additional services that I did not request. I simply asked…read morethat those items be removed so the proposal reflected the scope I originally asked for. The proposal itself already included a clause stating the work would be considered partial remediation with no warranty attached, so liability concerns had already been addressed in writing. Instead of adjusting the scope, the company withdrew the proposal and sent an email suggesting my request to remove those additional items were "demands." Based on my experience, be very clear about scope and expectations before requesting a proposal from this company. They will scope creep on you.

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

We had Robinson come over for an estimate/inspection after we had a toilet overflow that leaked…read moreonto the floor below. After that experience, I question both the company's substantive knowledge and their ethics. First, they used some pressuring tactics to try to get me to sign on for their services right away. They urged me to make a homeowners insurance claim right away, saying that the work would surely be more than my $5k deductible. I asked what if we just took some remediation efforts without a claim, and they said just having a dehumidifier and fan in here for several days would already run $3k so I might as well file the claim. They otherwise would not offer an actual estimate for anything. The next day when they reached out to follow up, I said I didn't think it was worth it to file a claim and be out $5k. They then miraculously said they could do remediation for $2-$3k without a claim. I also had them look at another area of the house where we had some mystery water but was now visibly dry. I thought it came from outside rain. The technician said we had a leak and needed a plumber. I got a plumber in later who removed dry wall to look for the leak. There wasn't one. The plumber seemed really trustworthy and replaced a part just in case and was not $$$. But seemed to badly reflect on Robinson.

From beginning to end these guys were all professional, courteous,knowledgeable and responded…read morequickly. I appreciate the entire team of guys. Thank you Carlos, Charlie, Isaac and Joabe for everything. You guys all do good work.

From the owner: Restoration Pro is all about compassion, professionalism, and integrity, delivered with a sense of…read moreurgency as the hallmark of our services. We are full-service disaster cleanup and restoration company, available to assist you 24 hours a day, 365 days a year. We will guide you and advocate for you through the insurance claims process, step by step. All this comes with the guarantee of zero out-of-pocket costs on any covered claim other than your deductible. We will work the hardest to protect your interest.