The owner of Dirt Monster is a true monster. After he tries to be charming, he expects you to work around his schedule day and night to give him access to your home without even asking you if you're available. (I made a point to forget his name, but he's the owner.) He doesn't even make it when he's supposed to if another job comes in, then he argues with the customer, yes he argued with me, and then tries to defend his own poor business practices. He doesn't take instruction, just does passable service to make it easier for him and his assistant to get their money. He'll even park in your driving spot, leave a dirty trail in your living space, and leave debris behind to dispose yourself and still charge for it. Luckily, RestorX, came to the rescue. They are fast, courteous, and know what to do without bothering the customer. They asked if they should take their shoes off, they asked if they wanted me to recycle my extra recycling, they explained next steps for what needed to be done, and they did everything so quickly before I even had the chance to move my car out of the way for them. They even quickly lugged their equipment around the long way so as not to disturb me as I worked from home, even if I would've been happy to do so for them. The Monster needs to learn from them. Don't pay extra to pay for Dirt Monster's branded van. RestorX doesn't have the prettiest company van, but they're far faster, far better and far more professional than Dirt Monster will ever be. read more