These guys are seriously the best people you can go to if you're having phone problems.. They do…read moreexcellent work and have great customer service. I've gone in there everytime my phone breaks or I'm having an issue and the employees have gone above and beyond every time.. They try to save you money when they can, which is a definite perk. Overall, I highly recommend going to BASIC Communications for all your cell phone needs.

I highly recommend Elevate.net for internet and phone service. They have amazing customer service…read morethat is second to none. Don't bother with Charter! Go local!!

We needed an upgrade for our home. We chose some speakers and automatic blinds…read more.. We recommend this company to many. They do great work with audio and video! They have been affordable and on time (It was a several day project). From Elk Rapids to Mid-Michigan(our second home) or Chicago where we currently live, this is the company I trust. They even do automation blinds with Savant systems, I cannot wait to try those next!

Ben and his guys provide great knowledge and service in making your car, boat, home the envy of…read moreeveryone around.

The service was done last August 2023. We were away all winter and just now last week I found 2…read moreMORE (I knew about one already) Pella windows with both steel pivot pins broken in half (tilt in windows) which takes a lot of force. There were also 4-5 small "finger" holes in some screens intentionally made to unlock the screen from the outside. Overall the windows were very clean, everyone was very nice and they came on time. If you use this company watch their workers carefully and explain any important window info ( which I did not do). Marc G Leland

I highly recommend this company! Came when they said they would and did a GREAT job on our…read morewindows~we can see for miles now!! 2nd time we used them. Did a great job. Super clean windows! Thanks Don

We have worked with Mike and Kim for over 15 years for purchase, replace, and repair, and they are…read moreawesome! Excellent service and always professional. Recently they went out of their way to squeeze us in on short notice. Much appreciated!

We found this company to be admirably prompt and efficient. They responded immediately to our…read moreinitial inquiry, scheduled soon after a time for measuring our windows, and then acquired and installed the seven sets of blinds just two weeks later. The installation was performed in an obviously competent manner, which giving us needed assurance that we'd not encounter any problems later. That need was due to our experience with the other blinds company in the area. It earlier came out to measure the same windows but then lapsed inexplicably into utter silence. We never obtained a quote, nor did its employees even return our calls or texts. By contrast, Peninsula Window Coverings was entirely professional.

Very positive experience throughout the entire process. We had a cracked two-pane window we wanted…read moreto replace. Steve replied the same day to my phone call and we set a date for him to come by and look at the damaged window. He was here on time and quoted a price that was significantly lower than another estimate. I received an order form by email the next morning which I signed and returned it immediately. New window arrived in less than two weeks and the installer (a very nice fellow and efficient worker whose name I don't have) installed the new window in less than 30 minutes. He then made sure the window and surrounding frame were very clean. We would absolutely use Glass Guru again.

We live on a golf course and as happens, some awesome golfer got a hole in one, through my window!…read moreI called the Glass Guru to replace my dual pane window, he came out promptly to measure for replacement, sent me an estimate which I quickly signed and returned and then, nothing. We have not heard back at all. I have called NUMEROUS times the past 2 weeks and have had ZERO communication from him. I dont even know if he's still alive. Very disheartening. At this point I'm worried, but I have to call someone else. I would recommend you do the same

As has happened in the past, something doesn't work, or appears broken. I called Niepoth, and God…read morelove him, George comes out promptly. I explain my own diagnostic process as to determining that the furnace is not working. George presses the same exact buttons on my thermostat that I have done, but, ever the wizard, George has magically enabled the furnace to fire right up. The point for this post is that, as he has on a few other occasions for various plumbing/heating issues which turned out to be specious, he has not charged me for a house-call.

Was on time....actually early. Quickly found problem and I was relieved that it was a minor…read moreproblem. Also askedGeorge about my clothes dryer that wasn't working. He said they don't work on dryers. He then looked at it and got it working in just a couple minutes. I feel lucky to have called him.

Very professional and very clean work. They have a great…read moregroup from Sam on the phones to Doug, the owner, to Brian doing installs. They are the best of what you could ask for in a glass company. We have used them multiple times and they go above and beyond what I've expected. It's businesses like this that make people feel like customers still matter. I wouldn't choose anyone else.

I called Theresa at BTB Glass. She took my request. She was very professional and nice on the…read morephone. BTB Glass had my shelves quickly and within the time frame they gave me. I now have beautiful glass shelves in my new china cabinets. I would highly recommend By the Bay Glass!