Sonny's released my car to me done, without fixing any of the damage underneath. Returned it with…read morean appointment, to fix their completely ignoring the underside damage. They didn't have the parts, said they would call when parts are in.Two weeks later I called and the parts were in (thanks for the call), I made a fourth stop/appointment. They put some new parts on the bottom but never addressed all the damage and noise. They never finished the work. All of which is described in the report and paid for by me and my, Insurance company. They then said "it's probably a tie rod and they'll have to take it somewhere else to determine if the damage and noise was due to the accident".... Yes, it was, on the report and PAID to Sonny's to fix! I have used Sonny's for 30+ years, the latest ownership ain't no Sonny. The travel and time spent so far on this PAID for job is now more than I've spent on the deductable. I do not recommend, nor trust this shop. I will repair it out of my own pocket rather than get them a opportunity to not fix the agreed upon paid for work. As of now five 72 mile trips to have my car not fixed. Cheaper to deal with it locally, by a trustworthy business. caveat emptor

Had a problem with my car traveling through TC and pulled into Sonny's. They got it in and resolved…read morethe issue. Great place and incredible customer service!

I was referred to A Better Sound for TV installation's in my previous home and was impressed with…read moretheir outstanding customer service and pricing. So when we built a new home, of course we reached out to Josh and his staff for our Home audio/video needs which included a home theater system. I had also read a previous YELP review which made me a little nervous and I discussed that with Josh the owner. He addressed each point the previous dissatisfied customer mentioned and being a small business owner my self, I believed his responses. I am glad we discussed things and the scope of our job. They met or exceeded our expectations in every aspect of the job and finished on budget and even more important, on time. We have had zero issues with the job and the owner has reached out on multiple occasions to see if everything was still performing as promised and to see if I had any questions or concerns. I subsequently referred them to a friend and they came thru with flying colors on their home theater system as well. Tremendous communication, customer service and fair pricing. I would highly recommend A Better Sound for all home audio/video needs.

AVIOD DOING BUSINESS with this company..... I hired them for a complete new home wiring system for…read moreAV and security. Their costs came in 2x the estimate, and then they never completed the job. Took all the money and then never returned calls or emails for 6 months where i was then forced to finish the job myself. Wires were mislabeled, connections were never finished, parts were paid for and never installed, wires are buried in walls and never pulled out. And lastly during the building process, they were never reliable in when they would show up and would take constant requesting to get them to the job site. TERRIBLE SITUATION.....and out of the 25 sub contractors involved in our new home, was the ONLY one that we had ANY issue at all with. Their response? to yell and send nasty emails to the customer (me) and blame me for all their issues and non complete work.. UNBELIEVABLY BAD BUSINESS.... AVOID.

Very professional and very clean work. They have a great…read moregroup from Sam on the phones to Doug, the owner, to Brian doing installs. They are the best of what you could ask for in a glass company. We have used them multiple times and they go above and beyond what I've expected. It's businesses like this that make people feel like customers still matter. I wouldn't choose anyone else.

I called Theresa at BTB Glass. She took my request. She was very professional and nice on the…read morephone. BTB Glass had my shelves quickly and within the time frame they gave me. I now have beautiful glass shelves in my new china cabinets. I would highly recommend By the Bay Glass!

Brandon and company have very patent when working through issues that arise on my custom caR. The…read morelatest project involved custom fluid reservoirs. I created them and Brandon got them all plumbed up with new hoses and fittings. They work perfect and look amazing! He also wrapped the headers with insulating tape to keep engine bay temps down.

Today was wash day. Dan from Hy-Beam Detailing out of…read moreTraverse City did an amazing job of removing some black streaks and applying a Ceramic Coat on the entire exterior of our trailer including the windows. Highly recommend Dan Hollenbeck and Hy-Beam Detailing if you are ever in need of a cleaning and protection program. We'll be doing this yearly.

Dan did an amazing job on my 2018 Encore. He clearly loves what he is doing and takes pride in the…read moreresults. He took the time to explain what he was doing and how I could continue to care for my vehicle. Who knew bird poop was so destructive! ;) Super bonus: really fine human being, so pleased to meet him. I HIGHLY recommend him!

We purchased a brand new dock and wheel kit from Brandon Oaks from Pure Harbor. The wheels and kit…read more($700) were too large for the water depth. I was told there are no returns, but he could sell them for me. This was 3 years ago and now will not return my calls, texts, emails or Facebook messages. We will be bringing authorities into this situation as Brandon and this company lies and steals. He was very involved and communicated well when purchasing, now nothing. Do NOT work with Brandon or his "company."

They used to do an ok job. Then, in 2021 took a portion of my dock to replace the decking and…read morenever returned it. Called, texted, got the run around and took them to court. Won my case in small claims court. Still no part and out the money as it has yet to be collected. Unbelievable, after being good, paying on-time customers for many years.

As has happened in the past, something doesn't work, or appears broken. I called Niepoth, and God…read morelove him, George comes out promptly. I explain my own diagnostic process as to determining that the furnace is not working. George presses the same exact buttons on my thermostat that I have done, but, ever the wizard, George has magically enabled the furnace to fire right up. The point for this post is that, as he has on a few other occasions for various plumbing/heating issues which turned out to be specious, he has not charged me for a house-call.

Was on time....actually early. Quickly found problem and I was relieved that it was a minor…read moreproblem. Also askedGeorge about my clothes dryer that wasn't working. He said they don't work on dryers. He then looked at it and got it working in just a couple minutes. I feel lucky to have called him.

Larry and his team at Grandview Electrical were so easy to work with. They were out the very next…read moreday. It was easy to communicate during the project while we were out of town. I plan on only using these guys going forward. 10/10 would recommend to anyone with electrical needs!

I called Larry in an emergency when I learned there had been a power outage and surge at my…read morevacation home. He picked the phone up right away on an evening and he responded kindly with expert guidance and a willingness to help with all aspects of what was needed. He went above and beyond for us and we are eternally grateful. Great guy and amazing service!