Lorenzo provides excellent automotive Electronic service. He did a great job on my vehicleread more

From the owner: Factory integration,Remote starters,Subwoofer enclosures,Suspension upgrades, Custom fabrication,…read moreLed/neon lighting,Wheels &tires, Exhaust systems

I recently had work done at Redmond Auto. I initially chose them because they have free loaner cars…read more(the struggle of having transportation while getting car repairs done is real!). I was completely satisfied with the work done. We figured out that the same parts were replaced a year earlier at another facility after an auto accident. I won't mention the name of that facility, but they also charged my insurance company for service they didn't do. Not to mention the suspension parts failure a year later could have ended up in a dangerous situation. John and his team had me back up and running. Fast forward 2 weeks later, I managed to get a screw stuck in my tire. Terrible time of year (Nov) to try to get a tire repair done. After calling several tire shops, who were booked out weeks, I attempted to call the service dept of the dealership where I purchased my car AND the tires. After having to call back twice and told that they couldn't get me in for a month or so (for a 10 min tire repair) I decided to give Redmonds a call. John said to bring it in right away and they would take a look at it. About 10 min after arriving I was patched up and back on the road. No charge. Moral of the story - honest work and good customer service go a long way! Redmond will get my business for any future repairs (or tire purchase!). The big fancy dealership who can't be bothered to accommodate a 10 min tire repair, not so much. They lost any future sales for a car, tires or service. Redmond Auto for the win!

BUYER BEWARE: Redmond Automotive is not transparent about when and for how much they will charge…read moreyour credit card and that they do not offer refunds. Upon making an appointment over the phone with this auto-shop to install an electrified hitch on our 2015 SUV (for which this part is readily available) they asked for our credit card info in advance of bringing our vehicle in for service. We gave it to them, assuming that we would be consulted before any charges were applied to our card. We were wrong in that assumption. After talking with a car savvy friend we learned that the quote Redmond Automotive offered was entirely too high, "that's highway robbery!", our friend said, and so we called to cancel our appointment. Said appointment was over one week away from the time our cancelation. When we spoke with a representative re: our need to cancel this appointment, we were told that we would be reimbursed for all charges to our credit card. After four days passed and our card had not yet been refunded, we called again to check on the reimbursement. At that point we were told that they do not offer refunds and that the charges would stick. NOTE: Redmond Automotive charged our credit card for the FULL QUOTE for work that was NEVER done. The part had merely been ordered. NO work had been done, they didn't even have our car. Yet they charged us for the LABOR (never happened) and the part. In trying to come to terms over this egregious charge in person with the owner of Redmond Automotive , we were verbally insulted and our requests for a full refund were denied. We were left paying 3x what we know the part costs at Advanced Auto. 3 times! Gross. We ended up paying for this over-priced part, needless to say, we will never return to this business. We hope this review spares you any trouble as well.

Aaron was as OCD about my car as I was. The job is…read moreexcellent, I had an ex detailer try to sell me paint protection film last week, Aaron's job is so good he didn't see the film till I pointed it out to him. The ceramic pro makes the car really easy to wash. Always looks like I just waxed it.

This small business manages a surprisingly good combination of excellent customer service and…read morereally impressive final product results. All communications were timely and extremely professional. The owner was patient with me in walking through all of the options available and I never had the impression that he was trying to upsell me . I elected for rust proofing, ceramic coating, and partial film coverage. The product was applied to a 2018 car that has never seen salt or Winter before. I like to keep my cars for up to 10 years and I suspect with this early investment in protection that should not be a problem.I highly recommend the business.

Thought I knew enough to install my new car's upgraded system. Turns out I was wrong! These guys…read morecame out to ME for see what was the issue and it was fixed within hours. On a Sunday morning. Rhet Brewer knows what he's doing and you can tell he enjoys it. Competitive prices and big selections.