Missy needed to add channels to one of her rentals, so we drove to Knoxville to make changes face…read moreto face. We didn't wait long, and Todd Lambert took care of us. He saved us money AND added channels for the cabin! He also gave us paper copies to use in the cabin. Since we were in the store, and we were with such a reliable, pleasant representative, Missy asked about her other rentals. Again, he looked into each account and either kept each cabin as is since it had the best package, or changed the package to save her money. The store is clean and bright. Our representative was a ten in all categories, and Husband did not mind waiting for us in a comfortable chair, reading news stories on his phone.

worst internet experience ever for almost a year now we dont get service for more than 10 minutes…read moreand have contacted them several times and they finally sent someone to fix it and now it's worse than before!! go somewhere else

We had a great experience with John from Image Communications. He listened patiently by phone as…read morewe described our need for reliable internet in a remote wooded area. He arrived on time and completed the work the same day. We are completely satisfied with the Viasat system he installed.

From the owner: Over 34 years of Legendary Customer Service in the Telecommunications, satellite TV, and Internet…read morefield.

TDS scams for payment by confusion on bill. Then after hours on line for customer service?? They…read moreagree to credit your account next month Meanwhile you have to pay your Visa this month for their mistake or down billing service. Horrible...can't understand what they are telling me about a $587 bill that makes no sense but is already posted to my Visa while I wait on phone for their billing consult. Too bad they are a monopoly in Eastern Oregon. Another company would be welcome by hundreds

Can I leave zero stars? Worst customer service!! The agents read from a script and are not helpful…read moreat all.

The only Internet that's slower than this is school wifi…read more Internet constantly lags and the speed you get doesn't even match what plan you pay for. Customer support is pointless because all they do is recommend that you get the better plan. I didn't know my wifi was being processed through a TI-84 calculator because my god this is just the worst.

Horrible service. Inconsistent. They won't come pick up the coax that should be suspended coming…read moreinto my house ... it's been laying across my yard for a month and they won't send anyone out

My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

I moved to the area 2 1/2 months ago and have had service interruptions FOUR times. I had heard it…read morewasn't a good service provider bit I had no choice because they were my only option. But now Xfinity is coming to the area and I can't wait to switch.

This store sells Dish Network and Directv. All new customers are treated fairly with no sales…read moretactics of untruths! No activation fees or shipping fees like some places charge.

From the owner: Satellite Solutions is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet service. Satellite Solutions is your local choice for DISH service. We are dedicated to serving the local community of Knoxville, TN. DISH is the best choice for value, technology and customer service. Call or stop by today and experience DISH.

Literally the worst company I have ever had to deal with. Unfortunately, it's the only cable…read morecompany available to us. If I could give zero stars, I would. Horrible customer service, service throttled down constantly, no service at all way too frequently. This company will be out of business as soon as there is an alternative.

This is the worst cable company I have used. The service at the window is slow and uncaring. The…read morecable TV is bad the picture keeps scrambling, there is NO choice and the price is a little high for what you get. I would say go with another company but they are the only cable company in the area and they take full advantage of this.