My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

I moved to the area 2 1/2 months ago and have had service interruptions FOUR times. I had heard it…read morewasn't a good service provider bit I had no choice because they were my only option. But now Xfinity is coming to the area and I can't wait to switch.

The only Internet that's slower than this is school wifi…read more Internet constantly lags and the speed you get doesn't even match what plan you pay for. Customer support is pointless because all they do is recommend that you get the better plan. I didn't know my wifi was being processed through a TI-84 calculator because my god this is just the worst.

Horrible service. Inconsistent. They won't come pick up the coax that should be suspended coming…read moreinto my house ... it's been laying across my yard for a month and they won't send anyone out

TDS scams for payment by confusion on bill. Then after hours on line for customer service?? They…read moreagree to credit your account next month Meanwhile you have to pay your Visa this month for their mistake or down billing service. Horrible...can't understand what they are telling me about a $587 bill that makes no sense but is already posted to my Visa while I wait on phone for their billing consult. Too bad they are a monopoly in Eastern Oregon. Another company would be welcome by hundreds

Can I leave zero stars? Worst customer service!! The agents read from a script and are not helpful…read moreat all.

bought a desktop pc form here only isuse is they didn't give me the password so I can't even use it…read moreand they are closed Sundays and I can't get ahold of anyone

I went to this store to help my mom (a Verizon customer for 30 years) get switched over to her own…read moreaccount. We ended up with the worst possible luck. Will was the rep who "helped" us, or didn't help us. He said we had to call transfer services before my mom could upgrade her phone. So after being on hold and on the phone with the transfer services for over an hour. Will told us we must do this before she could upgrade her phone. So we did this and then got back with Will. Then he tells us we have to wait 3 months before Verizon will recognize the new account as a loyal account. He was very flippant with his responses. My mom has been a customer for 30 years and the number has been with Verizon the entire time. He was so rude and completely not customer service oriented that my mom stated that she mind as well just switch to spectrum and he shrugged his shoulders and said ok. My mom walked out on him and it was all I could not to absolutely cause a scene. This pathetic excuse for a Verizon rep should not work with customers, he is utterly useless. I walked out after my mom to calm her down. About 15 minutes later, I see him walk out the door to leave to go home. If he used his brain, which is in the lump two feet above his ass, then he could have passed us off to someone else that would have been more helpful.

I do not know who In East Tennessee has Knology , but they SUCK!!!! Oh excuse me, they are now…read morecalled WOW! There is nothing WOW! about my service. The have horrible customer service! They have had to make 4 service calls to my house in as many months and have been extremely rude. My cable and phone service went out today. My cable came back on after 30 minutes, but my phone has been out for about 4.5 hours. These jokers say, to my mother , "I know you are upset, but I have had to work on it for that long too."EXCUSE ME ??? that is your job. Then, Herb, ends the call by saying to her, " Thank you for your somewhat cordiality." The state of customer service is lovely. Their service should be called WOW! We are assholes!!!!! or WOW! unemployment sucks!! Because that is exactly what is going to happens to their employees once they lose their customers

I've had WOW for about six months. Not too many issues until my cable box went out for an hour…read moreduring the last 5 minutes of a huge football game. It went out again the following day. They won't mail a new box, you have to either pick it up or wait who knows how long on a day for someone to drop if off. Very inconvenient. The on demand is also very limited. Still overpriced. Unfortunately they are the only provider in my area available so I'm stuck.

We had a great experience with John from Image Communications. He listened patiently by phone as…read morewe described our need for reliable internet in a remote wooded area. He arrived on time and completed the work the same day. We are completely satisfied with the Viasat system he installed.

From the owner: Over 34 years of Legendary Customer Service in the Telecommunications, satellite TV, and Internet…read morefield.

Very disappointed-my husband and I were told to call Bill Ledbetter to hook up our internet service…read morein our new home in Maryville-we had appointment with Bill at our property on 6/12/22-we drove 9+ hours from our home in Metairie, la. on 6/11/22 to make sure we were there to meet Mr. Bill Ledbetter at our agreed upon appointment time on 6/12/22-he did not show-we called his number, left text messages upon text messages-his Voice mail recording said "voicemail not set up"--we texted and texted and waited untill 6/14/22 when we realized we were scammed-no text back . no message-we are pursuing legal action now as the appointment was agreed by Mr. Bill Ledbetter, we came in good faith! Thank goodness we told him that we needed a 24 hour cancellation by him if appointment was not to be upholded by him-Hope all Maryville Tenn. businesses are not like this-very bad business and took us for idiots-c. deaton

From the owner: Ledbetter Electronics has been serving the Blount and surrounding counties for over 57 years with…read morehigh quality electronics. We provide local sales, installation and service with a combined over 60 years experience. Call us today and we will set you up with the best in television entertainment.