I'm not surprised at all that this place has such terrible reviews. I just moved here and my…read morelandlord has Spectrum I really don't wanna have spectrum because I had it in California and their service is shitty. So I called Spectrum to set up service and they told me that I just have to say that I rent a room and I need a new connection. I told the guy on the phone when I called Spectrum, I want strictly Internet I'm not going to change my phone nor am I going to buy TV. I told him if he kept going on and on I was gonna hang up on him and that's exactly what I did. So I came here in person and told them what I was told, that I would just have to get my own connection And that I would have it set up as I rent a room. She said no you can't make any changes to the account because you're not the account holder. I explained to her that I have nothing to do with my landlord and I would need a new connection. I don't pay his bills he doesn't pay my bills and we are not affiliated. I said that I need a new connection as in a new router. She said she can't do that unless my landlord comes in person with his ID. Screw that. I told her that she should call someone higher than her to verify that this is what I was told and she said she can't do it.

I switched from AT&t to spectrum for a total of one month. I tried to pay my bill multiple times…read morethrough the app and it could never find my bill. Called them multiple times and got to run around constantly. Got notifications saying that my bill needed to be paid and still was not allowed to pay it on the app. Still got to run around when I called. Need to say I'm taking their equipment back and going back to AT&t and I would advise the same for anyone that's thinking about spectrum

My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

I moved to the area 2 1/2 months ago and have had service interruptions FOUR times. I had heard it…read morewasn't a good service provider bit I had no choice because they were my only option. But now Xfinity is coming to the area and I can't wait to switch.

Very disappointed-my husband and I were told to call Bill Ledbetter to hook up our internet service…read morein our new home in Maryville-we had appointment with Bill at our property on 6/12/22-we drove 9+ hours from our home in Metairie, la. on 6/11/22 to make sure we were there to meet Mr. Bill Ledbetter at our agreed upon appointment time on 6/12/22-he did not show-we called his number, left text messages upon text messages-his Voice mail recording said "voicemail not set up"--we texted and texted and waited untill 6/14/22 when we realized we were scammed-no text back . no message-we are pursuing legal action now as the appointment was agreed by Mr. Bill Ledbetter, we came in good faith! Thank goodness we told him that we needed a 24 hour cancellation by him if appointment was not to be upholded by him-Hope all Maryville Tenn. businesses are not like this-very bad business and took us for idiots-c. deaton

From the owner: Ledbetter Electronics has been serving the Blount and surrounding counties for over 57 years with…read morehigh quality electronics. We provide local sales, installation and service with a combined over 60 years experience. Call us today and we will set you up with the best in television entertainment.

bought a desktop pc form here only isuse is they didn't give me the password so I can't even use it…read moreand they are closed Sundays and I can't get ahold of anyone

I went to this store to help my mom (a Verizon customer for 30 years) get switched over to her own…read moreaccount. We ended up with the worst possible luck. Will was the rep who "helped" us, or didn't help us. He said we had to call transfer services before my mom could upgrade her phone. So after being on hold and on the phone with the transfer services for over an hour. Will told us we must do this before she could upgrade her phone. So we did this and then got back with Will. Then he tells us we have to wait 3 months before Verizon will recognize the new account as a loyal account. He was very flippant with his responses. My mom has been a customer for 30 years and the number has been with Verizon the entire time. He was so rude and completely not customer service oriented that my mom stated that she mind as well just switch to spectrum and he shrugged his shoulders and said ok. My mom walked out on him and it was all I could not to absolutely cause a scene. This pathetic excuse for a Verizon rep should not work with customers, he is utterly useless. I walked out after my mom to calm her down. About 15 minutes later, I see him walk out the door to leave to go home. If he used his brain, which is in the lump two feet above his ass, then he could have passed us off to someone else that would have been more helpful.

The price keeps going up, & now we're up to '5G' but it's the same old speed. Very expensive for…read moremediocre connection & speed. Plus channels still lock up, no matter what "speed" they claim.

Their internet can't handle multiple devices hooked to it. We have 4 tvs an 3 phones an wifi…read moredoesn't work alot, especially if you stream movies. Just sits an spins. You have to pay for most of their channels. Unlike Comcast which gives you like hallmark, discovery, disney, with spectrum you have to pay for each of those separately. Overpriced.

If I could give 0 stars I would. Customer service is horrendous. Have no idea how any of there…read morestuff is supposed to work. I told them the issues and they said since they could see it nothing was wrong and since I refused to troubleshoot with them since I had already did that they wouldn't send a tech. They will only send me a new modem so now I will be with out internet for a few days til it comes in. If I could switch today I would but im stuck with these idiots.

I have had a really bad experience! Took 5 times to get installation. One time they went to my old…read moreaddress that I had cancelled service at. I was told that for staying with them I would get discounts. Never happened! Instead, I was charged more. They told me to take my equipment with me when I moved . I keep getting notices to return my equipment, problem is- they used my old equipment and I have nothing to return. No one at the call centers understand English. Spent an hour at the corporate store to see if they could help. They have them the run around also transferred to 4 different people until the last person said sorry were closed. Unbelievable.

Very poor service. Sold product but could not deliver as promised. Refused to return phone calls…read moreand would not keep appointments. You should avoid this vendor.

Great service and great prices!! Highly recommend this company. Ty Claiborne is both friendly and…read moreaccommodating. He will keep working with you, until you are completely satisfied. Will use again in the future.