So we have had issues with our home phone ( landline ) for about a year. I really didn't care about…read morefixing it since most of the calls we get are sales, scams, political or charity all wanting money. It wasn't until it started effecting the WiFi that I cared. I finally called and talked to a guy named Dan. I could tell Dan was sorta a computer geek. He was talking to me about ports, overlapping signals etc... He actually seemed knowable and trustworthy. We have been getting mailers about AT&T doing "Free" upgrades to fiber optics. So decided to up grade which is supposed to get us a better router, multiple signals and faster uploads. Appointment set for a few days after the call between noon and 4 to get it all set up. Supposed to take up to 4 hours. Two days later: Got the call from the tech about 1:05pm he was on his way. About an hour after the tech showed up I got another visitor. A young man who said he was my consultant. So he came in and we set up the Smart Home Manager app. Then he wanted to talk to me about our cellphones. I told him the companies we were with and that we were happy with them. He mentioned free phones and a $$gift card. I said nope wont be changing cell phone carriers. I didn't tell him but I don't believe in giving one company all my business. If that one company has issues then you are screwed. And my WiFi in my car is AT&T and it constantly drops my signal. Right at 4 hours later the tech was done and everything seems to be working. With new technology I didn't have to reset passwords on every item that was connected. That was great. He left behind the old battery backup for the broadband phone. He had to come back in and take photos of the new outlet and I asked him about it. He said it was costing the company too much to dispose of them so they just leave them behind. Im hoping I can at least take the battery someplace to be recycled. So far so good. Time will tell if this was a mistake.

Terrible. I called to cancel my service and the representative (Ashley) tried at least 5 different…read moretimes to sell me other services or alternate services. I was like um, I'm calling to cancel my internet because it's so bad where I live. They don't offer Fiber where I am located (Sobro area). I explained it's been spotty ever since I got it. Finally, I was told I'd have an email with further instruction on equipment return (modem and power cord) within 24 hours. I'm not certain that I'll receive it, but we shall see. If not, I'll be calling AT&T back.

Brandon is a total pro. He worked with us to get exactly what we wanted and executed it flawlessly…read more We're thrilled with how everything turned out and would totally recommend his services to anyone. Thanks Brandon!

Brandon was very responsive, fit me into his schedule, and dis a great job mounting my tv. No wires…read morenor messes left behind! He was also very efficient and quick!

My mother passed away in July of 2023. In August of 2023 I canceled her Dish Network services…read more Dish has continued to charge me for the services. I received a confirmation number when I canceled the service. It turns out that it was a bogus number. I can't believe that a company would try to take advantage of a death in the family by lying about the cancelation and continuing to charge for the service. I will NEVER use Dish Network...EVER. I will also tell everyone I know that this is not a company to do business with.

I recently had Dish TV installed and after install found out that I have no local stations. My last…read moreTV company provides local stations without any issue. Dish says they cannot provide because of contract dispute or they need to charge $14. per month. Last night we had a severe local weather and a tornado that came through our area and touched down miles away. We had no way to monitor the local incoming weather danger. Dish has great technology but the company management are idiots. I have waited over an hour to talk to a customer service rep and they have no power or authority .... Happy ?NO!

I had an unsightly dish on the side of my house since I have moved in 6 years ago. Finally decided…read moreto do something about it. Found John and contacted him about removing it. He came over and in no time at all had the dish removed, holes filled, and wires removed. Could not recommend John enough to other people. Thanks so much for your service.

From the owner: MassTEK Advisory Group provides more customized solutions to home entertainment and security…read moreservices that larger companies typical outsource. Owned and operated in the U.S., primarily, we advise or suggest products based on client personal needs. With over 15 years of installation experience, our team at MassTEK has implemented a hassle-free process designed to ensure customers understand and receive the products to fit their current and future lifestyles. Partnered with an authorized VIVINT and DIRECTV dealer, we combine sales and installations, adding efficiency to the entire process.

The owners are already angry with me over their install, on a pole, at my stepdaughters house. Six…read moremonths later, a neighbors tree interfered with several channels. DirecTV solved the problem with an install on the roof of the house.

I called them for advice on a satellite dish and the man was very rude. Although his website lists…read morethem as Directv installers they are not He said Directv is junk and hung up on me

So I had called and try to establish cable tv and Internet to the house I just bought in Greenwood…read moreIN(46140). The people answering phones could not speak English. So I went to a customer service center, and explained, with a diagram of what I need from them. I was quoted 70 dollars for the installation because of the 3 lines I wanted to add. Guy comes out, says standard install if they run the wires around the outside of the house was 40 per line and a dollar a minute if he has to go into the attic. And if I wanted it done professionally, and out on the inside walls (which the cable is already in the attic and their should be no issue), then I would need to schedule another appointment with them for him to come back because he did not plan on the full install? What a load of crap. Then when I told him that is not what I signed up for and that customer service will tell you anything and quote you anything but it's not his problem. I have a copy of the request so I know that it was him being shady. I would be very careful and not get scammed. I have a copy of the order the same one that he tried to inform me that the quote meant nothing. This crew is out of their minds.

First I would like to start off by saying 1) I was able to speak with someone on phone when I…read morecalled 2) they spoke to me in a very respectable manner 3) they helped me with ALL my questions and issues in one phone call 4) I got a new phone along with better Internet service in less than 5 days. I feel special

Xfinity has the worst customer service I have ever seen. They are programmed for one thing only and…read moreit's not for customer satisfaction. If there is any other TV cable services in your area use it do not use Xfinity.