Exceptional service! Fantastic work! VerPlank singlehandedly saved my hot tub on a frigid Friday…read moreevening. VerPlank was the third company to check out my inoperable hot tub, and the *only* one that did what it took to fix it! Cannot say enough great things about Dave VerPlank and the service he provides. Hire VerPlank, folks. They take care of you!!!

They came out to do our electrical for basement that is being finished. Both guys were…read moreprofessional. They had to come back to finish since drywall wasn't finished. I had a hard time finding a plumber and drywall person that would actually show up. I had them come to finish so they didn't have to wait. I was worried about that from beginning since it's hard to find hard working people now a days. Well regardless they did an excellent job. The second time the electrician came he finished so he wouldn't have to come back to do the electrical above the vanity. They were very responsive, timely, professional so I would definitely recommend. They were decent in price and I had 3 estimates. I would definitely recommend because they don't gouge you. They did change their address but still located in Comstock Park. 3800 West River Drive Comstock Park, MI 49321

Came out the next business day did a good job fixed what we needed quickly and not a bad price…read moreeither. Nice guy.

We had an unexpected partial loss of electricity. (We turned on our TV and it went off immediately…read moreand took the VCR and nearby lights with it. AND no it wasn't a circuit breaker that tripped!) So we called Scheidel Electric! They determined the problem, fixed it and the cost was minimal to us. From the time we called to when it was repaired was less than 8 hours! We would highly recommend using this company for your electrical needs due to their great service, dependability and expertise in determining and rectifying electrical problems. We will be calling them back for more service work at our house!

Ward is our go-to service. We won't use anyone else…read more We have a house that, after living in it many years, we learned was not grounded properly! The house has had many other electrical issues, due to improper initial construction. Ward is always prompt, courteous and professional. Very highly recommend.

These nice people just did a bunch of wiring for us. They were very professional. The work was very…read moreneat. They answered my questions completely, and very politely. They came recommended by more than one friend. I'm very glad we hired them.

Basement flooded with the rain. I called Weds around noon. I spent 15-20 mins providing info. I…read morewas told I would be called Thurs. aft. after all the appointments were sorted. No call. On Firday I called again. I was told there was only a record that I called with no 8nfo documented. I was told the service call coordinator would not be in until Monday and to expect a call. No call.

Amanda was very professional as she talked me back from the edge. She put my mind at ease as I…read morenavigated the task of cleaning my backed up basement. Thanks Amanda for your advice on making a huge task not so awful.

Melissa, the service coordinator, and Nick, the technician were very courteous and professional…read more The price for our windshield replacement was very reasonable. We would recommend this business to anyone who needs their windshield replaced.

Prompt service, called before arriving, arrived on time. Worked swiftly. Very pleasant employee…read more Had stone chip repaired and have had no further problem. Definitely would recommend.

In January 2019 when it was 4 °, our furnace died. WMAD&HVAC pulled some strings to get the model…read morewe needed installed within 48hrs. In the meantime they provided space heaters so we stayed warm. We really feel like they go above and beyond to provide excellent service.

Work done: -new furnace installation…read more Good: -good priced 5k Bad: -leaking after 2 week due to poor taping job on the roof -stopped working after 6 months later. Emailed to ask for warranty and cost, director David M, dodges question and went straight to scheduling and saying it's free. Got a 75$ bill afterward. Moral of the story: -Don't go with this company -Deceitful practices -not thorough

Roto-Rooter provided great, friendly, and confidence-inspiring service…read more We came home to a messy sewer backup in the house we'd just bought here in Grand Rapids. It was a Friday night in the middle of a huge snowstorm and deep freeze, and yet Roto-Rooter was able to send their plumber Josh close to midnight--despite subzero temperatures and terrible road conditions. The cost for snaking and scoping our line after hours was $360--pretty reasonable, when other places had quoted $500 or more. (Credit cards are accepted.) Josh was a consummate professional, and very personable and friendly to boot. He snaked and scoped our line, cleared out the problem, and identified several plumbing problems to correct--including a small gas leak we hadn't noticed. When I call service professionals, I always worry they'll be working in a way I don't understand, not explaining what they're doing, or treating their work like a trade secret. In comparison, Josh was empathetic and explained and demonstrated what he was doing. This put our worried minds at ease. I admit I was a bit skeptical of calling a nationwide chain, but that fear proved unfounded. This particular Roto-Rooter location on Jonquil is a full-service plumbing business (d/b/a Buck Creek Plumbing) with Master Plumbers and can handle a full range of plumbing work, not just drain cleaning. In the end, Roto-Rooter treated us people to be helped, and not just a problem to be solved. We would definitely call Roto-Rooter for plumbing needs in the future.

I am very disappointed with my experience with Roto-Rooter. We had a sewage backup in our basement,…read moreand when the technician arrived, we were not given a clear written estimate. Instead, our insurance information was reviewed and we were told we would be covered and not to worry about costs. After the work was completed, we received a bill for approximately $5,400 that included charges that were not clearly explained at the time of service. Because we had concerns about the quality of the cleanup, we hired Complete Cleaning and Restoration for a second opinion. They found that sewage contamination was still present and classified it as Category 3 black water, meaning the area had not been properly remediated. We then had to pay an additional $2,400 for proper cleanup and restoration. Complete Cleaning and Restoration was transparent, professional, and charged exactly as quoted. Based on our experience, I would not recommend Roto-Rooter.