Over a month ago I ran over a pothole and needed a battery replacement. I filed an insurance claim…read moreand sent my car to Bi-county. The customer service team, the quality of work surpassed my expectations. They're very respectful and responsive. A very trusting place to take your car to if you have a Tesla. If I ever have an issue down the road I will definitely be taking my car back here!

I reactivated my yelp account, which I have not used in well over five years, to write this…read moreincredible business a review. I was sideswiped in a hit and run in town, and was recommended to this shop as they are part of Geico Repair Xpress. How serendipitous! They streamlined the entire process and made the repairs easily. Unfortunately, there were some bureaucratic issues in getting my deductible advanced, since the party at-fault was to be billed. Tracy, at the body shop, is truly my guardian Angel. She treated me like family and got everything resolved. She also had the body shop clean my car like it was detailed! I cannot recommend this shop enough to anyone in town. I am so thankful for them. Truly.

Worst body shop I have ever used in my 65 years of life. Stay away from this place. After having…read morethe car for over two weeks and 2 redo's, my car was still not fixed properly. To this day, they still haven't given me a paid, itemized receipt.

I've been using this company for years. Every time I need there service they always go beyond my…read moreexpectations. The arrange with the insurance company and with the rental car company. The quality of there work is 5 star. When you get your car back you would never know you had a accident. Everyone in the office are very helpful. I recommend this auto body shop.

Great work good price got my windshield replaced, done quick and looks great…read more .........

Outstanding workmanship, timely completion of work. What else is there to say. 5 stars isn't high…read moreenough.

I had my vehicle repaired here after a tree fell on it, and the process took over 4 months to…read morecomplete. Throughout the repair, multiple estimated completion dates were provided and repeatedly missed. While delays can happen, the consistent pattern of shifting timelines made it very difficult to plan around being without a vehicle for such an extended period. After the repair, I was initially told there were multiple traffic tickets tied to loaner vehicles and my card was charged without authorization. After several follow-ups, it was later clarified that there was only one ticket, which I then confirmed was not mine. This required unnecessary back-and-forth to resolve and added to the overall frustration. Arlette at the front desk was very helpful and communicative, but overall the length of the repair and the handling of this situation made the experience very disappointing.

If there were more than 5 stars, AAAA-1 Auto Body deserves it. Arlette, Denise and Kenny were…read moreexcellent. My car got rear-ended by yellow cab and it was very difficult to work with their insurance company. However Arlette and team kept on following up, obtained necessary approvals, kept me informed and completed the work very well. They were patient and flexible and did things which were best for me. 100% would recommend them. Thank you Team!

Finally! A great experience purchasing a car. An RDX SUV from a wonderful group and a great team…read more Our salesperson, Gabriella, was astounding. There was absolutely no sales double talk, she was consistent throughout the entire buying process, and it was a same day purchase. She had everything moving rapidly, she worked very hard to earn these 5 stars, for sure. A great young lady with the most excellent personality unlike any car salesperson I've met before, and I've bought a lot of cars in the last 50 years. Her patience was above and beyond. Let me add that unlike others in this business, she knew her products. I couldn't stump her, not that I was trying, but she satisfied all of our concerns. To finalize our deal, she called on her manager Brandon. Now there's quite a gentleman. There was none of that "where would you like to be at monthly", or "what works best for you?". There was no script. He did something most managers in dealerships never do, he listened to us, and just a few minutes later, we made a deal. Shocking, I know. This dealership has a great model, a model that other dealerships could learn a lot from and most especially, treating clients with concern, and respect and giving them 100% of their attention when they are speaking with you. At the end it was time to meet the "devil", the finance manager! Well, once again, we were surprised. Kazim, like Brandon and Gabriella was friendly and got our paperwork done with no gimmicks, hidden fees, or any other games finance plays when you sit down. The process was seamless. Of course, he recommended something I would advise anyone to add to their purchase, and that's tire and wheel protection, unfortunately I declined because I hadn't used it on my last purchase, in hindsight, maybe I should have taken it. But again, there was no pressure sales from Kazim, no pushing, just good advice. I have to say that we were very happy with the price we were given, it was more than fair, but it is not the only reason that I would return to this dealership, it was just part of the entire package. Good luck to all here at this dealership, never change, you're doing it the right way, thank you for everything!!!

I wouldn't recommend this place!!! Spend 1,300 for a clunking noise on my Acura tlx . Got the car…read moreback and the noise is still there. Got charged 930 for a stabilizer link. That part alone is about 140. Save your money and take your car where they care about the car and where they listen to the problem your car has!!

Bought some headliner fabric online. It was the wrong color (my mistake), even though I matched it…read morewith the color in the picture (I know, not reliable, but still went with it). I called multiple times and left my voicemail at least three times, but I've been ghosted. I wanted to ask about either a return, since it's still in its packaging, or if there was anything we could do. Would love some sort of communication, even being told, "No, there's nothing we can do," would be something.

Brought my wife's convertible Miata in for a new top and we( She) decided to go with a fabric…read morereplacement instead of a vinyl ( original top) one . They really did an excellent job and it looks even better than the original top . Job was done on time just like they said . It was not cheap at all, but that's what they cost to replace

Very helpful and straightforward. Satisfied with the service. I thought I had a bigger issue with…read moremy car but after they checked it they gave me a straight up diagnosis and fixed the issue without breaking my wallet.

Friendly Auto Service exceeds all levels of customer service and reliability. I took my 2020 Kia…read moreSoul to Generation Kia in Bohemia for a recall check. They then told me I needed $500 work done on my back brakes, which sounded crazy and sketchy. So I took my car to Friendly's instead for the service, and they told me it would probably cost much less. They called only a few hours later and told me my brakes were fine and that I was being mislead by my dealer. Friendly's could've easily kept the brake story going and made like $200-$300 off of me. But they were honest and didn't even charge to LOOK at the car. I wouldn't trust any other service shop with any of my cars.

My car was dented pretty badly in a parking lot and I was very upset. I found Eddie on Yelp and he…read moreresponded instantly to my message. He was at my home the very next day and had fixed my car to look brand new within an hour of work - like it never happened. He even took the time to fix some scratches because they were not down to the paint. 10/10 would recommend! Pricing is more than fair, I added in a tip!

Eddie was awesome. He came same day and on time to boot! He was very reasonably priced and honored…read morehis estimate even though he told me it was a really tough dent. He took care of my car and took the time to appreciate I took care of my car and how much it meant to me. He understood for me it was devastating my poor car was dented. I left him to do his thing and when he was done honestly I couldn't even see where the dent really was. He is a master of the craft and you should not hesitate to contact him for an estimate.