Hands down the best customer service I've dealt with. I was in a bind with My insurance company and…read moreanother large glass repair/replace company. Had my insurance "accidentally" cancel an appointment that I waited all morning for and they never showed up because of the "cancellation" nobody told me about. I did my own work and gave All Island a call and was met by Stacy. What a breathe of fresh air when I spoke with her. She told me they could possibly have someone at my house the same day to replace my windshield. Well they showed up in a couple of hours and flawlessly replaced it on my 2018 Ram 1500 (not an easy job) in less than an hour. To contrast, the other repair/replace company would not fit me in for another appointment for close to 2 weeks!!!!!!! I will never have anything to do with ***repair/***replace ever again after this and will only recommend All Island to friends and family that are in need of their incredible service. I'm sure you could guess by now who: Blah Blah Repair/Blah Blah Replace is by the end of this so you get the gist!! Thanks All Island!!!!!!!!n You have a new customer for life!!!! KM.

Dashboard and headunit covered in glue upon pick up. When I pointed it out, the tech argued with me…read moreinstead of just cleaning it... arguing to the point of me needing to walk away. The tech was so fixated on an argument, they didn't finish cleaning all the glue, so I AGAIN had to ask the tech to clean the glue that was caked onto my headunit. The tech bragged about "fixing" my headliner, which wasn't "broken." They used windshield glue instead of headliner adhesive, so the headliner was already ruined before I picked the car up, is disconnected in areas, and appears as though the tech was drunk when they installed it simply based on how poor of a job was done, and the fact there was no cleanup done afterwards. Odds the windshield actually stays attached?... Graziano says: "Save yourself the headache, use Safelite instead."

An update to my last review…read more. I went back in because there was an imperfection in one of the windows that were tinted. They replaced with no problem. While I was there, I purchased a remote starter. I dealt with Noel for both my visits and he was super professional and helpful. He was also patient and answered all my questions. My car was ready when he said it would be and he explained how to use the remote starter in detail. I couldn't have asked for more professional/neat service. Best thing is they're right around the corner!

Paul (owner) and his team are the best! I was sent here by the dealership I leased a car from for a…read moreblind spot alert system. Paul explained everything every step of the way. His honesty is rare and very much appreciated! Impeccable work! Thank you so much!

First impression is excellent…read more I just met Joe for the first time today as his shop is right around the corner. I had a minor issue with my window molding, loose and or rotting and I was able to get the temporary repairs done in 30 mins tops. As a walk in and first time customer I'm impressed I will use Phoenix when it comes time to replace any of my auto glass. Would certainly recommend

H O R R I B L E ... Dented and scratched my hood. When questioned about this they said oh it was…read morealready there! Standard answer to get out of a situation for a shop that will is not responsible for the lousy service. I know there were no marks on my hood, as I just had my car detailed before driving it over there. Besides the dirt and glue on my dash, wiper blades and hood, I would have noticed a dent as large as the one the put in my hood when I drove my car over to there shop for the install. I would warn anyone to go somewhere else!

From the moment I walked in the door the experience was excellent. The shop is spotless, very…read moreprofessional. The communication was fantastic throughout. I picked up my car today and it looks brand new. You would not be able to tell the car was in an accident. They also cleaned the car so well, I thought they gave me a brand new car. lol. I would give this place 10 stars

Amazing talent here! I hope I don't need them again, but if I do, they would be my first call!read more

Andy and Steve run an amazing shop and it's because they are an amazing group of people…read more Unfortunately, I've had to use them quite a few times ‍. Each time, they treat the situation professionally and give an open and honest estimate. They give options regardless of the claim going through insurance or not. The cars came back looking great with my wallet not as empty.

I would highly recommend G and B Collision! They were very professional from start to finish. Right…read moreafter my accident, my car was towed to the shop and they handled everything each step of the way. Making my experience, stress-free and simple. Everyone who works here is trustworthy and reliable. I am 100% satisfied with the outcome and the appearance of my vehicle after all the repairs were completed. Steve is amazing and very knowledgeable, thank you for your service. I will definitely use their business again!

After my suv was hit twice within 6 weeks, I brought my 2019 discovery sport here for body work on…read moreboth areas upon the recommendation of two coworkers. Rob & Sarah made the entire experience from start to finish seamless and stress free! My insurance company thought they'd have it for a month, yet they fixed all of the damage and returned my now flawless vehicle to me sparkling and perfect within a two week time frame. I couldn't be happier with the outstanding level of service, friendliness, competency, pricing, and attention to detail provided by this place! The patience Sarah displayed when explaining the entire insurance process to me because I was so unaware (multiple times) is a testament to their kindness and professionalism. They took what started out miserable (accidents) and transformed it into a very happy and positive experience! My suv looks better than brand new (and smells great too lol) so I'm forever grateful to South Shore Auto Collision! Thanks again, Your Very Happy Customer, Jenny

The front of our JEEP LIMITED Fell asleep behind the wheel they did a flawless job the paint was…read morematched right on the color the body lines were straite and perfect we had one other wreck and the car came out nice to.

The best auto body shop I've been to on long island, the ladies at the front desk were very nice…read moreand helpful throughout the whole repair process; they fought for me when the at fault insurance would not pay for genuine parts. They truly value their customers and wouldn't even accept a tip after helping install a plate mount! The actual repair itself was just as if nothing happened!

If you're bringing your vehicle here for a damage assessment after an accident, be extremely…read morecareful. They made up completely false claims about "prior damage" on my husband's car. Our insurance adjuster tried contacting Michael about the assessment, and he reported things like rust, ripped and soiled seats, and other issues that simply did not exist. When she followed up to clarify, he suddenly claimed he "didn't remember." Even the adjuster was baffled and appalled, dealing with this guy. This place is absolutely not trustworthy. We will never use them again, and we'll be warning others in town as well.

Fast reliable and friendly Texts up to the minute updates on…read moreservice provided Very punctual

Needed to have front bumper replaced. A friend recommended I go to Merrick Collision and…read moreintroduced me to Joe. Joe was very professional and assured me he could easily get the parts I needed and quoted me a very reasonable price for the total repair. Joe and his team did an excellent job with the repairs and in a timely manner. It took less than two days from the time I dropped my car off on the way to work till the Joe called me to tell me the car was ready to be picked up. Should I need any body work done in the future, I will definitely use Merrick Collision and highly recommend to my friends Ira L