Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

I had an excellent experience with A & G Appliances. I contacted them regarding the ice maker in my…read more15-year-old refrigerator that had suddenly stopped working. Akai was able to work me into his schedule that same day, which I very much appreciated. He quickly diagnosed a frozen fill tube and set to work thawing it. Ultimately, he was able to clear the line and force the ice maker refill, but cautioned that it might not be a permanent fix. Given the refrigerator's age, there could be additional issues preventing the ice maker from behaving normally. However, replacement parts for the model I have are costly and difficult to source. That proved to be the case in this instance, unfortunately. Even though I'll be using ice trays for the time being, I was very pleased with Akai's honest and professional service. I would not hesitate to recommend A & G Appliances to my friends and family.

I can tell you I put the word out that I need assistance with my refrigerator not cooling and they…read morewere on a phone call to me within five minutes and within 30 minutes of that time their tech was here at my house at the front door and I got it repaired short and fast he took care of it. He met the needs of getting it taken care of and he showed me the cost to repair it and he took care of business and very professional young man. I highly recommend this business. They do everything on any kind of appliances, washing machines, dryers dishwashers, microwave stove, stoves ovens anything they fix it and repair it in their here quick and they do take care of business fast. They are very high-quality and very good respectful business I see.

My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

Scheduled repair company had poor communication and was extremely tardy. I yelp searched and Vector…read moreAppliance Repair was one of many suggested. They reached out to me immediately and came by the next morning, as they stated they would, and fixed my dryer, bim boom bap! Dryer purrs like a kitten and Victor gave me suggestions on how to have my appliance running at max potential. Save their # in my phone! Would highly recommend, as they are knowledgeable, communicative & punctual :)

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

I needed help with this commercial refrigerator that I use as a garage drink fridge. They came…read morepromptly, diagnosed the problem, and fixed it quickly! Thanks!

From the owner: ATR Group Appliance Repair provides professional appliance repair services for homeowners…read morethroughout Houston and the surrounding communities. We repair refrigerators, washers, dryers, dishwashers, ovens, stoves, freezers, microwaves, and other major household appliances. Why homeowners choose ATR Group: * $69 service call waived with repair * Same-day appointments when available * 90-day labor warranty * Up to a 1-year warranty on replacement parts * Electronic control board diagnostics and repair * All major appliance brands are serviced * Transparent pricing with no hidden fees Our goal is to diagnose the problem accurately, explain your options clearly, and complete reliable repairs that help extend the life of your appliances. We take pride in providing honest service, quality workmanship, and a repair experience you can trust. * Parts warranty depends on the manufacturer's warranty.

My dishwasher quit working so I requested service through Yelp. Brian, the technician was prompt…read moreand diagnosed the problem and returned with the part the next day to complete the repair. The cost to replace the circulating pump was$275 plus tax. This seems reasonable for a factory part since the comparable unit would cost $700 to $900 including delivery, haul away, tax, etc. new. Hopefully this will run a few years.

I'm so glad I went with mega appliance repair for my washer repair in Houston! They were extremely…read moreresponsive via yelp, very professional and helpful. I reached out for a quote and they had availability the next day. The tech was quick to diagnose and provide a quote and the price was reasonable. Highly recommend going with this company for any appliance repairs!

Excellent service and they did a great job! Highly recommend! They were able to fit us in quickly…read moreand scheduling always a breeze. They showed up on time!

John tried to fix my Electrolux washing machine. He put in 2 NEW Electrolux water controllers and…read moreeach one was defective. He would not allow us to reconnect the machine to the water system out of fear that the house could flood. That decision was greatly appreciated. He couldn't fix it unless we wanted to wait for Electrolux to respond to us, which could take forever. So we swore off Electrolux forever and purchased a Speed Queen. Thank you Alan's Appliance Repair for your great efforts and honesty. Word of warning: stay away from Electrolux. Avoid that brand.

This company was assigned a repair of one of my appliances by Lowes under an extended service…read morecontract that we purchased. The technician showed up, said he needed to order parts and we never heard from them again. They refuse to answer the phone and believe they blocked us after a while. After almost 2 months of trying to make this work, we contacted Lowes who then told us the technician filed a report saying he was unable to do the work because he claimed it was out of warranty. I am sure he got paid by Lowes for the visit, so it sounds like he is either mistaking us for someone else or... Anyway, Lowes said there is nothing we can do until we "make things right" with this company. I just called my credit card company and filed a claim thru them. So, avoid both Lowes service protection and this company. Update: called mrappliance.com who gave me an appointment immediately and repaired the appliance the same day. They are awesome. I will now update my claim with Chase Sapphire to include reimbursement for these repairs. Advice remains: avoid Lowes and all their fly-by-night repair associates.

Zero stars. Performed a refrigerator repair and within 24 hours it was not working. They will not…read morereturn phone calls and if you go by the physical address, you will find nothing.

Excellent service from start to finish! The technician was professional, knowledgeable, and took…read morethe time to explain what was going on with my appliance and what needed to be done. The repair was completed efficiently, and everything is working great. I really appreciated the prompt service, fair pricing, and attention to detail. I would definitely recommend Appliance's Best Service to anyone needing reliable appliance repair and will use them again in the future.

Great work and honest. Told us when we should consider replacing the unit and moving on.read more

They could send a text or Respond but the only person I got…read morea response from doesn't come to my area in Pearland and I know he's good. I used them on the north side. This company did not respond.

Quickly replied to me to setup an appointment for my refrigerator/freezer that was not cooling…read more Showed up on time, was very professional, knowledgeable, and even cleaned the appliance filter. The filter had never been cleaned since I purchased it over 7 years ago. It was 2 inches thick with dirt and pet hair. I will definitely use Appliance Cowboys for any future appliance issues. Great job!