This place doesn't even deserve one star!! The owner has to be the rudest most unprofessional jerk I've ever had to do business with. He was called out to help jump start my car (battery was completely dead). I told this guy I couldn't use the key fob to unlock the door. He said he didn't know how to get into the car without the key. I asked him so what are you going to do? He shrugged his shoulders and just said oh well, got into his truck and left. Fortunately I was within city limits and it was daytime! I had to call roadside service again and call for another company to come out to assist me. Save yourself the time and frustration and don't call Dinuba Towing! read more

HORRIBLE HORRIBLE HORRIBLE!!! AVOID AVOID AVOID!! Let me tell you why!! I was 9 months pregnant (had my baby the next day) I called my roadside because I had a flat tire and needed my car towed from my home to my local mechanic. Well they sent out Dinuba towing! Everything was fine, guy was nice but didn't seem to know his way around newer vehicles. Well the front of my car has a lid that is a small PAINTED circle, underneath is the hitch to tow! The guy takes it off and attaches the car to the tow truck! My pregnant self is standing on my porch trying to stay in the shade on this 104 degree kind of day! Okay so no big deal right? Car gets to destination, I get a new tire....next day I have a baby! A couple of days later I notice the hole on my front bumper where the lid the guy from DINUBA TOWING took off to attach my car to his truck is missing ! No big deal right? I look for it in my car, not there. Call Lee's to see if they have it, nope, they do not! So my husband calls Dinuba towing cause I have to get back to nursing my child....he tells me a women answered the phone, she said the tow truck driver doesn't have it and that he gave it back to me....hmmm okay...no! I was standing on my porch, remember!!!! So I call...same lady answers. This RUDE, UNPROFESSIONAL woman answers the phone and begins to yell at me, telling me that they do not have the lid, and the tow truck driver said he never touched it! She also said that they were not going to replace it and she checked the price for me...$25 (doesn't include being painted to match my car) I had to replace this lid and get painted to match $200 later!!! People!!! LISTEN when I tell you, don't use this towing company. DO NOT DO IT! And lady who answered the phone....if you read this...know that you are an awful human being and the tow truck driver is a LIAR! read more

If I could I would give them 0 stars! My brother got the car towed and my dad and I had to take it out. We called to get some information and he was really rude. We just needed to get something out of the car and he was claiming to charge 75 dollars for entrance. Like wth is that? That said, zero customer service and the owner claimed to be an employee and it was "a policy". Wouldn't recommend this place to anyone. read more

This place is too expensive and the owner is really rude. I think the only reason they are still in business is because dinuba PD uses them for their towing needs. If not for the PD this would just be another failing business. Do not use them for your towing needs they have ridiculous prices. read more

This Place is the worse you can find they dropped off my car to a different dealer were my car was supposed to be fix and when i call the towing com. they got mad at me and hang up on me 3 times the drivers are rude I really recomend nt to use this horrible bussiness read more

Dinuba towing is not very professional at all and very rude. also crooked. when my husbands truck was impounded they unhooked the back up beepers to get the truck because the way our truck was parked that was the only way they could get it. then we called to get our stuff out of the back of the truck since we where in the middle of moving we needed our furniture, they didn't want to let us have it until we paid all fees. then the fees kept fluctuating they told me one price then someone else says another all in the same day, when confronted on that they said well if that's what the lady said its going to be then that's what it is, very rude and hung up the phone on me. also the lady I had talked to was desperate to know what we are going to do with the truck as if they want it. read more

DO NOT CALL! I took the day off work to get my car towed to the dealership due to check engine light. I have Subaru roadside that takes care of towing to the dealership. Well my appointment was at 6-6:30 time slot for them to arrive. The tow truck doesn't get there until 7:48 and the guy jumps out and starts admiring my car.(Subaru BRZ, nothing too special) I strike up conversation with him and we talk a little about the car. I said I didn't want to turn it on but that I could get it into neutral. He backs up and lowers his truck. I asked him a question (could have been dumb) if it would hurt the car by pulling the car onto the trailer to hear if it would. Ive never luckily needed my car towed but this guy basically says that it would be the same as me driving up the ramp and shoots me a look as if I'm the dumbest person he's came across. At this point apparently I triggered something in him that sets him off and he said you should call your insurance to get someone out to tow it that is different. I explained that it was only a question and was just wondering why. He said you're picky with the car (its a large investment, shouldn't I be?) and he said I understand I am too with certain cars, but get someone else. He was lifting the trailer back up and I explained that he could get it on there however he needed to but he was already set that he was leaving......Poor excuse for customer service and If it had not been for insurance Im sure he would have done it and charged me extra. I am livid at the experience and now waiting on another Tow truck. I would be embarrassed with the company if it was mine. As I look at other reviews this isn't the first time that they have done this. I don't know how they are still in business! read more