Go visit Grail Cycle and Skate instead. https://www.yelp.com/biz/grail-cycle-and-skate-vernal…read more Altitude Cycle didn't give a damn about my business. Brought my bike in for a repair, they said they'd get back to me with an estimate. 3 days pass so I call them to get an update. Says they need to order a part and will get back to me. 2 days pass, no update. So I pick my bike up because I'm leaving town. Also interested in purchasing a bike. Their website says they have certain models in stock. When I visited the store they didn't - just more expensive bikes. Visited Grail Cycle and Skate based on a recommendation from a local. The vibe there was completely different. The owner was knowledgeable, helpful, and it was obvious he loved to bike. I bought a bike from them. Altitude Cycle = waste of space. You'd get the same experience at a Wal-Mart.

Service so bad you'll think it's malicious…read more Much like the other one-star reviewer's experience, we were also treated like Altitude Cycle must make so much money they can afford to let thousands of dollars walk out the door. My wife and I wanted to purchase two mountain bikes, along with a full compliment of accessories, and were going to have our bikes serviced there indefinitely. We also planned to have our road bikes serviced there, and to buy a handful of family bikes when the need would arise. All told, had the employees and manager cared to figure out what our long-term business relationship would bring they would've realized we were prepared to spend around $10k. Long story short, we were jerked around by staff reference ordering one of the bikes. Over the course of a month they "took down our information" a couple of times, stated outright they ordered one of the bikes they didn't have on hand, never called us back, and when we finally went into the store they lied straight to our faces when they started throwing each other and the new owner under the bus. We spent a month of this outdoor season waiting for this bike to get in, when they never had any intention of ordering it. One of their lies is that they claimed there was a "misunderstanding" and they "never took our information down.". But they in fact took our information down the first time in store, the second time over the phone, declined to bring up the lack of contact information when we went into the store two weeks ago, and this final time in store, they claimed ignorance altogether. This problem of them losing our contact information only came up a month later, meanwhile we've been strung along believing the bike was on order, which the employees told us was the case over the phone and in person. In conclusion, their sheer disregard, indifference, and lies made our experience with Altitude Cycle feel malicious. What other possible explanation is there?

Multiple coworkers recommended I bring my new bike here, and I'm so glad I did! Josh (and his…read moreentire crew) was awesome! Super friendly, seems to really know his craft, and goes out of his way to make you feel comfortable. I really appreciate the time he spent helping me. I would totally recommend this shop

Great experience purchasing a mountain bike. Josh and staff very helpful, you could tell they…read moreloved what they did. Noticed a few people who hung around to talk shop or were repeat customers. This store was recommended by a local, and mentioned Josh also helped develop a lot of the area's mountain biking trails. Vibe was very friendly, completely unlike nearby Altitude Cycle - who sat on my bike for a repair without doing anything for a week. I finally picked up my unrepaired bike because I was tired of waiting. Take your business to Grail Cycle instead.

I have purchased many fire arms in my lifetime and have never experienced more ridiculous customer…read moreservice in my life, avoid this place like the plague exhaust all other options. Before going to this store. I think the main problem was the kids working there very young and don't know a whole lot about anything try to never purchase any fire arm here..You can thank me later!!!

I bought a Honda generator took it and a quart of oil to check out. The cashier said We can't let…read moreyou take the generator until we put gas and oil in and start it up. Said it was Honda policy. So I wait 20 minutes thinking they would fill it with oil an put a little gas in and make sure it would start. Thinking I told the cashier if you are filling it with oil I don't need to buy any. They bring the generator back . I load it in and go camping. We are a ways out of town and it's cold so I go to start the generator. I top it off with gas and the generator won't start. So I check the oil and Sportsman didn't put enough oil in for it to start. Now it's dark and we are a long way from any place to get oil. I was so mad that they had lied to me and made me wait in thier store while they pretended to do something that they didn't do. I would not recommend anybody to shop at Sportsman's Warehouse.

Had a great experience on the Gates of Lodore 4-Day trip. The guides did a good job making everyone…read morefeel safe by introducing the rules and safety information throughout the trip instead of all at once. It made everything easy to follow without taking away from the fun. McIver, Sinjin, Colin, Nina, Carly, and Stell were all fantastic. They kept the group engaged, helped everyone get to know each other, and cooked some great meals. The trip was well organized, the scenery was incredible, and the guides really made the experience. I'd definitely recommend OARS to anyone considering a rafting trip.

Ben was a great guide. The scenery and wildlife were beautiful. Highly recommend. Great place to…read morespend a day.

I just returned from four days of rafting (a good mix of whitewater and flat-water) and camping…read morewith an amazing group of people on Adrift's "Rivers of Babylon" Specialty trip through Dinosaur National Monument. This was a solo trip for me as I needed to get away and put my life back in perspective. Javi and his crew at Adrift were amazing. I had no problems booking this trip and all my calls and emails were answered in a timely manner. The guides are professional, educational, energetic, and excellent culinary camping chefs (the food is really the only thing that is not primitive on this trip, and it is plentiful and excellent) really just good people with a really good vibe. They were always there to assist or answer any of your questions regarding camping, the environment, rafting.. whatever, they always made time for you. The scenery on this trip is indescribable... like taking a picture of the Grand Canyon... you cant really do it.. you must experience it... the only way to see this amazing place is by raft...The number of trips through this National Park is limited so human impact is limited as well. The environment is pristine.. like stepping back in time. You add primitive camping and a plethora of amazing hiking opportunities (pristine creeks, rivers, deer, mountain goats, waterfowl and birds of all kinds, plants beyond count, waterfalls, meadows, canyons, craggy cliffs and mind boggling sky high canyon walls) it makes a spectacular trip for anyone; Solo, an adventurous couple, friends, or a family (there is an age restriction). Make no mistake. This is not a hyped up Disneyland. This is remote primitive camping in the natural world where your transportation to amazing camping sites is by raft. There are no roads and there is no communication in or out via cellphone. The people in our group (including Javi and the guides) were from all over. Everyone together is what made this trip so successful IMO. From Canada to Cuba, to Bahamas, Texas and Hawaii. All different personalities and life experiences that we all got to share and enjoy. Each person I met was very cool and special in their own way. There was no drama. There was camaraderie and friendship and everyone helped and supported each other. There was also ample time to spend with your own thoughts.. your own contemplation of your place in the World... its that kind of environment. you make this trip what you want.. This was an Adrift "Specialty Trip" and we had two amazing individuals each with their own special gifts; International reggae singer/songwriter/storyteller Mishka and his young son, and Reda Boustani a certified Baptiste yoga instructor/life coach. We were invited to experience each of these wonderful individuals special gifts. Mishka played around the campfire each evening and even on the flat-water though Echo Park! Was a wonderful experience. And Reda invited us for morning yoga to relax our mind, body, and spirit. He also was the mind behind several of our amazing meals. (All of the meals were prepared fresh with quality and nutritious ingredients) it was nice to spend time with them during this experience.. Adrift put together a well organized, fun, adventurous trip with no hassles. Do not hesitate to book a trip with them. In fact, my new annual solo trip will be a specialty trip with Adrift Dinosaur. Just do it... you will not regret it.

Super fun with great guides! We had never been white water rafting, so I was a bit nervous with the…read morekids (9yo and 11yo). The guide was wonderful with the kids and made it so fun! The rapids were not as rough as I expected, but perfect for first timers. The stories and info about the River, mountains, and local legends the guides provided were fun during the calm parts. The lunch they provided hit the spot, too! Highly recommend this company!

Location is good. "Resort" is in disrepair and neither clean nor comfortable. Very dumpy and…read morewith years of delayed maintenance and unclean. The toilet seat had yellow stains. Manager gave us options to change rooms, none were up to basic cleanliness standards. We did not stay and found other accommodations. We were not given a refund and are forced to work with our credit card service for a disputed transaction. It's a big drive to get there and once you are there options for lodging are limited. Choose carefully and do your due diligence before booking.

I made reservations 3 months in advance with David .., even called 1 month prior to reconfirm. Upon…read morearrival I learned the site was " triple " booked. So, 3 parties had to figure the problem out. The situation was intense in 100 degree temps. Management was totally incompetent and unapologetic. The park is mostly dirt, weeds were overgrown throughout and trash dumpsters overflowing. I cancelled 3 nites of my 5 night reservation and left in disgust. No directional entry signage from the hwy caused great confusion for a 40 ft class A towing a car. Was forced to unhook to search for a site myself. No aid from Management. The campground host never made an appearance. Definitely not recommended. Worst experience ever.

We rented a raft the staff here is very knowledgeable they let us look at the raft and helped us…read morepick one out for our needs. First time renting a raft and first time at the green river. We wanted a guide but they were booked so we got a raft instead. They were short staffed so they were not able to drop off the raft for us but they do offer shuttle service they pick up your car and move it to the spot when we are done. Make reservations in advance to secure your spot. Lesson learned. But it was fun rafting what's a vacation without an adventure:. We made it out without being hurt and damaging anything..

My father-in-law and I came up here for 8 days to go fly fishing and we couldn't recommend a better…read moreplace. The area on the Green River is just a surreal experience for fishing, wildlife, and just enjoying the scenery. It's so nice to see that we have such beauty left in our country. The accommodations were very welcoming and everyone and I mean everyone was so nice. We especially want to make a point of mentioning our maid service person Hyon Who took care of us like a couple of kings while we were there I only wish all service folks were like her. We will definitely be back to this place.

Used their shuttle service for a multi day raft with friends. The car was easy to retrieve. No…read moredamage and all personal belongings left in the car were undisturbed. Don't forget to tip your driver!

The most professional, detail oriented, and friendliest raft rental company in the business. On the…read morephone, Melanie is the best and has superior customer service skills. On the ground, Ed was fantastic and came with all of the knowledge we'd need for a successful trip. The equipment was excellent and seemed almost new. We are so grateful to these folks and wish we could come back to run the Yampa every year!

What an awesome trip. I can't speak highly enough of Brett Renard and the rest of the Western…read moreRivers staff. Super friendly, accommodating beyond what they needed to be to share with my fiance and I how they'd fish the Green on their day off. Great guides, a great time; we'll be back with them again.

This was my tenth or so day fishing with Matt and the guides at WRF over the years. Simply a…read morefantastic crew! Well run, great communication, know the river, bugs all of it! Super easy to work with and MAN they give you 100% all day!! Love fishing with them.