Great personnel, very knowledgeable mechanics, I'd recommend people try the shop …read more Labor rate was a lot cheaper than a dealership especially a BMW dealership can you guess what l drive

Normally when I drive by, their parking lot is full, but some time around New Years, they were able…read moreto get me a next day appointment for a wheel bearing, and came in under quote and an hour earlier than I expected while I waited at the Danbury store. Nice to see such a well-oiled machine in the area. No complaints!

We have been taking two cars to Marshall's for 12 and a half years and we couldn't be happier…read more Their mechanics are experts on just about everything. Best of all, they're scrupulously honest. Case in point. I thought I had break problems as the car was making a squeal when I applied the brakes and later on it had a rubbing noise while driving. Called them and yes, they could have had me brought the car to them and charged me for a break job I didn't need. But no. The problem was a simple issue which I resolved myself with their guidance. On another case, I had a puncture in one of the exhaust pipes. It would have been simple for them to have an entire exhaust repair. Instead, I was pointed to a repair place nearby where they were able to do some precision welding for a fraction of what it could have cost. Their service orientation is above par. Devon and Gage are able to provide superb support even in the middle of the busiest days. Unflappable people. They do have AAA discounts too. Best yet, they support veteran causes and that is an added star in my book. We use them for everything related to our vehicles. Superb members of our community, superb professionals, superb people.

So lucky to have found Marshall's garage this morning when my wipers stopped working far from home…read more They were able to look at my car, diagnose the issue and make the repair. Highly skilled, amazing costumer service, honest and friendly. A rare find!

Brian is among the best mechanics in New Hampshire. Always friendly, very reasonable priced,…read moreincredibly knowledgeable. I brought him a used near-scrap car and he managed to coax it back to great running condition without breaking the bank. One component failed right away, without hesitation he took it back and made it right, no further charge. And, when I had a panic moment a few weeks later, he quickly accommodated me to make the fix so I could get on my way. Peace of mind and great value from B&S Auto in Andover.

Brian is amazing. I am so happy to have him as my mechanic (non diesel car) . He is so honest,…read moreknowledgeable and wonderful to work with. Sometimes I have to insist that he accepts money for smaller jobs. Imagine that! Brian will look for the least expensive way to fix your car and provide you with top notch service!

Avoid S & P Auto at All Costs - Predatory Pricing and Terrible Customer Service…read more If I could give zero stars, I would. My daughter's car was towed a mere 7.2 miles from New London, NH to S & P Auto in Andover on a Saturday. When a friend attempted to retrieve the vehicle, they were told it would cost $800 to release it. Yes, you read that right--$800 for a short tow and two days of storage. When I called to get an explanation of the charges, I was met with a dismissive attitude and told, "We deal with the insurance company, not the customer." I explained that we weren't planning to go through insurance--and that's when they hit me with the breakdown: a tow charge, a mysterious "labor" charge (which couldn't be clearly explained), and daily holding fees. When I asked what the "labor" charge was for--wasn't that part of the tow fee?--the person on the phone simply said it was "for the driver." To add insult to injury, she told me, "If you hadn't been in an accident, you wouldn't be in this predicament." Completely unprofessional and utterly tone-deaf. In the end, I had no choice but to involve my insurance company. Even they were shocked--my representative said they don't see these kinds of inflated fees in Boston or New York, let alone rural New Hampshire. This is nothing short of price gouging, and it's clear that S & P Auto is more interested in squeezing every possible dollar out of a situation than in offering fair, honest service. Make no mistake--this isn't just about the insurance company footing the bill. Predatory pricing like this eventually affects the customer through higher premiums. Companies like S & P Auto don't care about that. They're out to take advantage of people in stressful situations. Terrible service. Outrageous pricing. Avoid this business at all costs.

I was on my way to a meeting in Manchester and noticed the air in my rear tire was very low from…read morethe computer readout. I knew there was a repair shop by the Irving gas station so i headed over there. I explained my situation and also stressed i only have one vehicle. He said he was working on a car and would look at my tire as soon as he could. I was there about 2 1/2 hours, Scott even showed me where the issue was on the bead. He fixed it, i paid my bill, and was on my way home, too late for the meeting. Very knowledgeable and kind spoken. To this day i use his services. I even made an appointment to have the other 3 tires checked for any issues. So for the gal that got dropped off, i would have called for road assistance with AAA, or another place, that is why we have insurance.

I went here to get a check up on a relative's car. Maintenance was definitely needed but I was…read moresurprised when they said the car needed $1,700 worth of work done. The car is well taken care of and has low mileage so it didn't add up to me. I took it to another mechanic who said these costly maintenance/repairs were not actually needed. This place is what gives auto mechanics a bad name. Avoid.

I had my Subaru Impreza inspected here. They failed it claiming it needed an almost $1200 brake job…read more(crazy expensive anyway!!). I changed the brakes myself and the brakes did NOT need to be replaced. The pads, rotors and calipers still had plenty of life left in them. i feel scammed.

Excellent, honest, prompt, friendly service. Ross did excellent work and was wonderful to deal…read morewith. Highly recommended.

The best around! I'm so happy to have found an honest, skilled shop. Brian, Diane and their team…read moretreat you like they value your business. That's not as common among businesses as it used to be!

I bought a Ford Fusion 2012 SEL Sedan from Walter in Fall 2021. I was not told that the car had a…read morerebuilt title. Many issues (High beam and fog lights were not working / disconnected, strut was broken etc). Was told by a different mechanic that the strut was so corroded that it can't have been from me - I had barely driven the car), Rear brake pads were down. Tires lost pressure one month after purchase. On top of that: Walt passed me on inspection when I bought the car.

Looking and finding a honest and trustworthy mechanic is like looking for a needle in a haystack we…read moreall know it , well I have found the needle in the haystack . Called W&J Auto Repair Friday morning to see if they could fit me in to look at my car cause my front end was BAD , not only did he fit me in ,my car was fixed in a matter of a couple hours, brakes, rotors ,calipers and wheel bearings. Both Walt and Jaime are great mechanics and I highly recommend them. It is a great feeling having mechanics u can rely on and know u can trust . Ty Walt And Jaime for being honest and reliable mechanics . You are stuck with me now and I will be sending people your way...

Honest, straight up, and ZERO BS with this Garage. I'd used them prior for maintenance, and got…read morestern but very concerned talking to for letting my oil change lapse too long. Duly Noted. I respected that and smartened up! My 10 year old Hyundai engine suddenly blew, went into limp mode... I knew I didn't want anyone else to work on my car. They not only found me an engine with low miles,at a fair price, but went the extra mile over seven weeks to make certain it was tip top PERFECT. This garage is a small, locally held operation...they will not only do you RIGHT, but also let you know what YOU should be doing to mitigate any future issues. John will absolutely tell you what you may be doing incorrectly in caring for your ride and WHY you need to give a darn about it. After almost 3 years of coming to this garage: I trust them, rely on them and unless there's an Apocalypse, NO ONE ELSE will work on my vehicles. Thank you, John! We respect you and are grateful!

John's Auto Service does an excellent job taking care of our cars. The mechanic that worked on my…read moreson's car was so helpful and he really took the time to explain how the engine works and why it's very important to keep up with checking the oil and change it when it's due. I trust them to do a great job at a fair price.